Energy Advisor

About the role

When a homeowner wants to talk to a person, you are that person, and you are the opposite of a high-pressure sales rep. You will help people understand their options, answer honest questions, and guide them at their own pace.

What you will do

• Help homeowners understand their solar options clearly and honestly.
• Answer questions over phone, email, and chat with patience and zero pressure.
• Guide people through the process at their pace, from first question to signed project.
• Bring what you hear from customers back to the product and pricing teams.
• Protect the trust that sets us apart: no hype, no games, ever.

What we are looking for

• 2+ years in a customer-facing role (support, success, advising, or consultative sales).
• Genuine curiosity about solar and a desire to help people, not close them.
• Excellent communication and deep patience.
• Comfort working independently on a remote team.

Nice to have

• Knowledge of solar, energy, or home improvement.
• Experience with CRM and support tooling.

How we work

We are a small, high-ownership team rethinking how millions of homeowners buy solar. We ship fast, keep transparency inside as honest as it is outside, and let the best idea win wherever it comes from. Remote-friendly and outcome-focused: we care what you build, not where you sit.