Abc Solar Reviews

Reviewers mostly describe ABC Solar's sales process as clear, informative, and straightforward, with several saying the team explained system designs and expectations well. A smaller set of reviews raises concerns about being ignored, hard-to-reach follow-up, or advice that felt questionable, so this category reads positive overall with a few notable complaints.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Several reviewers say the team explained the proposal and installation approach in a way that made the project easier to understand. Customers also describe the company as honest and informative during the sales process. Representative review excerpt: "Very happy with ABC Solar - they were honest, on-time and full of information."

Helpful design guidance. One reviewer notes that ABC Solar used diagrams to explain how the installation would work on a more complex roof. That kind of detail appears to have helped set expectations before work began. Representative review excerpt: "My home has a concrete tile roof which made me a little bit hesitant to put in a PV system, but Brad explained with diagrams how they'd do the installation..."

Follow-up concerns. A small number of reviewers report difficulty getting responses or feeling uneasy about the guidance they received. These comments suggest the sales experience was not consistently smooth for everyone. Representative review excerpt: "If you don't like being ignored or trying for years to get their system to work as they promised, run away!"

Feedback on pricing and financing is generally favorable, with reviewers describing the company as reasonably priced and transparent about financing details. Some reviews also mention refunds or help understanding program terms, while one complaint raises a concern about replacement recommendations and billing.Solar.com's composite of published customer feedback, not a customer quote

Reasonable pricing. Reviewers describe the pricing as reasonable and the overall value as good. One customer also links the system outcome to lower electric bills over time. Representative review excerpt: "They were very professional and reasonably priced."

Financing explained clearly. A reviewer says the company brought in the financing representative to explain program details and benefits. That suggests ABC Solar sometimes helped customers understand the financial side of the project more directly. Representative review excerpt: "He even made the Hero program guy come and explain the tax benefits and financing to us."

Refund and billing concern. One review reports surprise around how money was handled and says a refund was eventually issued. Another complaint questions whether replacement work was necessary and how costs were assigned. Representative review excerpt: "I so appreciate them refunding the money because I wouldn't even have known that they got paid by the manufacturer if they didn't say so."

Most reviewers describe ABC Solar as responsive and coordinated once contact was established, with smooth handoffs between quoting, installation, inspections, and support. A smaller number of reviews mention being ignored or having trouble getting through, so communication appears strong overall but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Responsive after contact. Several reviewers say that once they connected with the team, communication improved and the staff were responsive. These comments point to good follow-through during active projects. Representative review excerpt: "One reviewer complained that he could not get through and indeed they are busy, but once you connect, Brad and Tomoko and the installation team were very responsive."

Smooth handoffs. Reviewers also describe the quote, installation, inspections, and permission-to-operate steps as moving in an organized way. That suggests the company often managed project coordination well across milestones. Representative review excerpt: "Everything from the quote at the start to the installing of the equipment to the inspections and getting the permission to operate was smooth and on track."

Inconsistent reachability. A few complaints say the company was hard to reach or that customers felt ignored. Those reviews indicate communication can be a pain point for some projects. Representative review excerpt: "If you don't like being ignored or trying for years to get their system to work as they promised, run away!"

Timeline feedback is mostly positive, with several reviewers saying jobs stayed on track through installation, inspections, and activation. There are also a couple of reports about delays or extended follow-up, so the pattern is generally reliable but not flawless.Solar.com's composite of published customer feedback, not a customer quote

On-track process. Reviewers say the company kept projects moving through installation, inspections, and permission to operate. This points to a generally organized timeline on many jobs. Representative review excerpt: "Everything from the quote at the start to the installing of the equipment to the inspections and getting the permission to operate was smooth and on track."

On-time performance. Some customers describe the team as on-time and note years of trouble-free operation after installation. Those comments support a favorable view of scheduling reliability. Representative review excerpt: "Very happy with ABC Solar - they were honest, on-time and full of information."

Delay watch-out. A small number of reviews describe long waits or extended efforts to get issues resolved. That suggests some timelines were slower than customers expected. Representative review excerpt: "If you don't like being ignored or trying for years to get their system to work as they promised, run away!"

Reviews on workmanship and site care are strongly positive. Customers most often describe the crews as professional, knowledgeable, and able to handle installation or repair work carefully, with no clear complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote

Professional installation. Reviewers say installations were seamless and professional, with the work completed in a way that met expectations. That is a strong signal of solid execution in the field. Representative review excerpt: "The installation of our solar power electric system in Rolling Hills Estates was seamless and professional."

Careful repair work. Several reviews mention the team returning to address system issues, including wiring failures and maintenance needs. Customers describe the work as effective and professionally handled. Representative review excerpt: "Well, their best shot included quickly locating and correcting a wiring failure (burnt out connectors), and then working directly with Enphase, the manufacturer of my existing system, to identify the..."

Site problem resolution. One reviewer says the company handled panel removal and replacement during roof repair work, and another notes follow-up site visits to get everything running again. These comments suggest good site care and persistence when issues came up. Representative review excerpt: "After a few site visits to address the problem everything is up and running again I would highly recommend ABC to anyone who needs maintenance of their current system or..."

This is ABC Solar's strongest category in the review set, with many customers describing good system performance and helpful post-install support. Reviewers frequently mention repairs, warranty-related help, and ongoing service that left their systems running properly; only one complaint suggests an unresolved support issue.Solar.com's composite of published customer feedback, not a customer quote

Strong system performance. Some reviewers say their solar systems have performed well for years, including comments about low bills and reliable production. These are positive signs for long-term results after installation. Representative review excerpt: "I couldn't be happier; the system paid for itself in record time due to SCE rate increases."

Helpful repair support. Customers also describe the team locating wiring failures, working with manufacturers, and returning for follow-up visits until the system was working again. That suggests solid post-install service when problems occurred. Representative review excerpt: "Well, their best shot included quickly locating and correcting a wiring failure (burnt out connectors), and then working directly with Enphase, the manufacturer of my existing system, to identify the..."

Rare unresolved support complaint. One reviewer reports ongoing difficulty getting a promised result and says the matter was not resolved to their satisfaction. This appears to be an outlier in an otherwise very positive category. Representative review excerpt: "If you don't like being ignored or trying for years to get their system to work as they promised, run away!"

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.