Sales & proposal integrity
Sales Integrity7.3/10
Reviewers most often describe the sales process as honest, low-pressure, and helpful. The available feedback centers on clear explanations, reasonable pricing expectations, and support with forms and approvals rather than aggressive selling.Solar.com's composite of published customer feedback, not a customer quote
Low-pressure sales experience. Reviewers say the sales approach felt honest and not pushy, with no upsell pressure in the feedback reviewed. Representative review excerpt: "What stood out most was their honesty — they didn’t try to upsell us or push anything we didn’t need."
Clear help with paperwork. Several reviewers report that the team helped handle forms and applications and kept the process moving without confusion. Representative review excerpt: "They helped us with all the forms and applications and managed the entire installation and inspection process without our having to lift a finger."
Reasonable cost expectations. Some reviewers describe the pricing and proposal as fair, with no sales pressure during the decision process. Representative review excerpt: "Cost was reasonable and there was no sales pressure."
Price & financing transparency
Price Transparency6.8/10
Reviewers generally describe pricing as fair and note that the job stayed within expectations. The limited feedback here is positive and focuses on clear costs and no unexpected add-ons during installation.Solar.com's composite of published customer feedback, not a customer quote
Fair final price. Reviewers say the final price felt fair and that they did not feel they overpaid. Representative review excerpt: "The price ended up fair and I don't feel like I vastly overpaid which is my ultimate goal."
No extra cost for adjustments. One reviewer reports that requested adjustments were completed without additional charges. Representative review excerpt: "Installation went smoothly and my requested adjustments were made without extra cost."
Smooth overall cost experience. Another reviewer says the job from start to finish felt smooth and that the savings experience was straightforward. Representative review excerpt: "We're saving money and the job from start to finish was smooth and seamless, thanks ACDC"
Communication & coordination
Communication7.4/10
Feedback on communication is mostly positive, with reviewers describing responsive follow-up, clear explanations, and hands-on coordination. One complaint pattern appears in the broader set around coordination details, but the dominant theme is attentive project management.Solar.com's composite of published customer feedback, not a customer quote
Hands-on project management. Reviewers say the team managed forms, applications, installation, and inspection steps with little effort required from the customer. Representative review excerpt: "They helped us with all the forms and applications and managed the entire installation and inspection process without our having to lift a finger."
Clear explanations. Several reviewers report that the team took time to explain the process and answer questions clearly. Representative review excerpt: "They took the time to explain every step of the process, answered all my questions, and made sure I understood the benefits of going solar."
Follow-up after installation. Some reviewers say they received later check-ins after the project ended, which they viewed as helpful ongoing support. Representative review excerpt: "He even called to check in on me months later, and then a year later, to make sure everything was top notch and still running smoothly."
Timeline reliability
Timeline Reliability7.1/10
Reviewers usually describe the project timeline as on track, with on-time crews and efficient installation. A smaller amount of feedback mentions paperwork and inspection delays that pushed utility sign-off later than expected.Solar.com's composite of published customer feedback, not a customer quote
On-time installation. Reviewers say the crew showed up on time and completed work ahead of schedule in some cases. Representative review excerpt: "The crew showed up on time, were respectful of our property, and got everything done ahead of schedule."
Smooth permitting and installation flow. Some reviewers report that the full installation and inspection process was handled without delays from their perspective. Representative review excerpt: "They helped us with all the forms and applications and managed the entire installation and inspection process without our having to lift a finger."
Paperwork and inspection delays. One reviewer notes that paperwork and inspection steps took longer than expected, which delayed utility sign-off. Representative review excerpt: "Only minor issue is that there were some delays in paperwork and inspections, so utility sign-off took longer than expected."
Workmanship & site care
Workmanship7.7/10
Reviewers generally describe the crews as professional, respectful of property, and careful about cleanup. The feedback available is strongly positive, with customers noting that the job site was left tidy and the system was working properly at handoff.Solar.com's composite of published customer feedback, not a customer quote
Respectful crews. Reviewers say the crew was respectful of property and professional during the installation. Representative review excerpt: "The crew was respectful of my property, cleaned up thoroughly after the job, and made sure everything was working perfectly before they left."
Thorough cleanup. Several reviewers report that the team cleaned up well after the job, with one saying the site looked even cleaner afterward. Representative review excerpt: "They left the place cleaner than when they arrived!"
System checked before departure. One reviewer says the crew made sure everything was working properly before they left. Representative review excerpt: "The crew was respectful of my property, cleaned up thoroughly after the job, and made sure everything was working perfectly before they left."
Long-term support & performance
Long-Term Support7.2/10
Post-install feedback is mostly positive and centers on realistic expectations, monitoring setup, and continued responsiveness after the system went live. Reviewers also mention that the team helped them understand production and keep track of the system over time.Solar.com's composite of published customer feedback, not a customer quote
Realistic expectations. Reviewers say the team walked them through the numbers and set realistic expectations for the system. Representative review excerpt: "They walked us through the numbers, answered all our questions (and there were a lot!), and gave us a realistic picture of what to expect."
Monitoring support. Some reviewers report that the team helped set up the monitoring app so they could track production in real time. Representative review excerpt: "They also helped me set up the monitoring app so I can easily track my energy production in real-time."
Follow-up service impression. A reviewer describes feeling reassured by the service and support after the installation was complete. Representative review excerpt: "In this day and age, I can rest assured of an uninterrupted power supply no matter what occurs with the electrical grid system."
How this is built: category scores and summaries weigh the company's full published rating record (25 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.