Sales & proposal integrity
Sales Integrity7.1/10
Reviewers describe Action Energy’s sales and proposal process as clear, knowledgeable, and low-pressure. The available review evidence is uniformly positive, with no substantive complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear, informed proposals. Reviewers say the team explained options well and helped them feel comfortable with the plan before work began. Representative review excerpt: "I received bids from several solar contractors, and I chose Action Energy not just based on price but also on Kirk's nerd-level knowledge of the pros and cons of the..."
Helpful follow-through. Several customers report that the company provided straightforward advice and followed up on permits and scheduling after the proposal stage. Representative review excerpt: "Excellent advice, clear price quote, and thorough follow up on permits and scheduling enabled their install of LG panels and Generac battery system in Apr."
Knowledgeable sales conversations. One reviewer describes choosing Action Energy because the representative could discuss the pros and cons in detail and answer questions thoroughly. Representative review excerpt: "I've only gotten solar panels once so I don't have anything to compare against, but I found Action to be knowledgeable, professional and high quality workmanship."
Price & financing transparency
Price Transparency6.9/10
The evidence set is entirely positive, and complaints about surprise costs or financing confusion do not appear in the substantive review corpus provided.Solar.com's composite of published customer feedback, not a customer quote
Clear price quotes. Reviewers report receiving clear quotes and understanding the project cost before moving forward. Representative review excerpt: "Excellent advice, clear price quote, and thorough follow up on permits and scheduling enabled their install of LG panels and Generac battery system in Apr."
Pricing pricing. Some customers say Action Energy’s pricing compared favorably with another quote they had already received. Representative review excerpt: "We requested a project quote from Kirk (Project Engineer) and also found that their price was better than another quote we had received by a significant amount."
Good follow-up after installation. One review links the company’s after-installation follow-up with a smooth overall billing and project experience. Representative review excerpt: "Not only was the installation excellent, but the after installation follow up was incredibly good."
Communication & coordination
Communication7.6/10
Reviews consistently describe Action Energy as responsive and organized, with strong handoffs across permitting, scheduling, and customer education. The category is overwhelmingly positive in the provided corpus, with no substantive complaint pattern reflected in the evidence set.Solar.com's composite of published customer feedback, not a customer quote
Responsive project ownership. Reviewers say the team stayed on top of details and helped reduce the usual stress of coordinating a solar project. Representative review excerpt: "After going through a logistical hell and back trying to figure out who was going to do the solar panel removal, I'm glad I went with my gut on picking..."
Permit coordination. Several customers report that Action Energy managed permits and city-related items well. Representative review excerpt: "They did a great job of managing the permits and items with the city and provide a very comprehensive tutorial on the solar panels and battery monitoring with the app."
Clear customer updates. One reviewer notes that the company provided a fair quote quickly and kept the process moving from the first call onward. Representative review excerpt: "Kyle came soon after I called and gave what I thought was a fair quote."
Timeline reliability
Timeline Reliability7.3/10
Most reviewers describe timely work, organized scheduling, and steady progress through installation and activation. There is one complaint-leaning note that suggests permitting and outside dependencies can extend timelines, so schedule expectations may need some flexibility.Solar.com's composite of published customer feedback, not a customer quote
Timely installation progress. Customers report that installation work moved forward on schedule and that the crew arrived when expected. Representative review excerpt: "Excellent service and timely installation."
Efficient on-site work. Reviewers mention diligent crews who worked hard, kept the project moving, and cleaned up carefully during the job. Representative review excerpt: "Bracket installation took a few days, and Action Energy workers were diligent about arrival time, hard working, and meticulous about cleanup (both daily and at the end of bracket installation)."
Possible timeline stretch. One reviewer says the project took longer than the initial estimate and suggests allowing extra months when external factors affect the schedule. Representative review excerpt: "I think that was mostly outside action's control but I would tack on extra months to the estimate and set a range of possible timelines."
Workmanship & site care
Workmanship8.3/10
Reviewers describe high-quality installation work, careful planning, and strong attention to site protection and cleanup. The evidence is uniformly positive, with no substantive complaint pattern in the review corpus provided.Solar.com's composite of published customer feedback, not a customer quote
Careful installation approach. Customers say the team made thoughtful installation choices that accounted for roof condition and system design. Representative review excerpt: "Rather than install solar panel holding brackets into a roof with slightly less than 10 years of future usage, we decided to replace the two roof areas where Solar Panels..."
Aesthetic attention. One reviewer reports that the installation preserved the look of a metal roof while still optimizing performance. Representative review excerpt: "The strategy of the installation preserved the aesthetics of my new metal roof while optimizing power generation and storage."
Professional crew and cleanup. Reviewers describe the crew as meticulous and careful from start to finish, including cleanup and jobsite care. Representative review excerpt: "From the very beginning—when Kirk showed me several beautiful Tesla roof installations around Santa Barbara—to the final result, everything was handled with exceptional care."
Long-term support & performance
Long-Term Support7.9/10
Post-installation reviews describe systems working well, helpful app tutorials, and solid follow-through after the project was complete. The evidence set is entirely positive, and no substantive complaint pattern appears in the provided reviews.Solar.com's composite of published customer feedback, not a customer quote
Working as expected after install. Several reviewers say the system has continued functioning well after completion. Representative review excerpt: "Kirk stayed on top of installation in November, completed in time for the 2025 tax break, and it has been working perfectly since."
Helpful monitoring guidance. Customers report receiving a thorough tutorial on solar and battery monitoring tools after the install. Representative review excerpt: "They did a great job of managing the permits and items with the city and provide a very comprehensive tutorial on the solar panels and battery monitoring with the app."
Beautiful finished result. One reviewer says the final product was both attractive and functioning properly. Representative review excerpt: "Resulting product was beautiful and functioning perfectly."
How this is built: category scores and summaries weigh the company's full published rating record (49 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.