Sales & proposal integrity
Sales Integrity7.3/10
Reviewers describe the sales and proposal process as clear, informative, and low-pressure. They often say the company explained options well and helped them understand the tradeoffs before deciding, with no complaint pattern showing up in the evidence set.Solar.com's composite of published customer feedback, not a customer quote
Clear option walkthroughs. Reviewers say they were walked through different installation paths and felt better informed about the pros and cons before moving forward. Representative review excerpt: "AES gave us the pros and cons of various installation options and vendors and I felt much better informed and confident in our choices."
Informed decision-making. Customers describe the proposal process as helpful for understanding equipment choices and making a confident selection. Representative review excerpt: "He took the time to walk through different installation options, the benefits and downsides of each which helped me make an informed decision on what connector to use for my..."
No-pressure tone. Reviewers contrast the experience with pushy sales approaches and say the process felt straightforward and grounded in the job itself. Representative review excerpt: "A lot of other installers out there that will put on a pushy flashy sales pitch, not be at your job site, that will contract out the labor, good luck..."
Price & financing transparency
Price Transparency6.3/10
Reviews are generally positive on pricing clarity, with several customers saying the quoted price was honored and estimates arrived quickly. There is also one complaint in the evidence set involving a project takeover that left a customer reporting higher-than-expected costs, so this category reads as positive-to-mixed.Solar.com's composite of published customer feedback, not a customer quote
Quote consistency. Several reviewers say the final price matched the original quote and that the company kept to the agreed amount. Representative review excerpt: "The final price matched his original quote to the dollar and even finished ahead of schedule with zero stress."
Prompt estimates. Customers report receiving site visits and quotes quickly, which helped set expectations early in the process. Representative review excerpt: "He also came out to the house to view the job within a couple of days and had a quote in my inbox shortly after that."
Cost overrun watch-out. Reviewers describe a recurring pattern in this area.
Communication & coordination
Communication7.5/10
Reviewers consistently describe responsive, hands-on communication and good project ownership. The evidence does not show a meaningful complaint pattern here; most comments focus on prompt replies, clear guidance, and steady coordination through the job.Solar.com's composite of published customer feedback, not a customer quote
Prompt responses. Customers say questions were answered quickly and that the team stayed responsive throughout the project. Representative review excerpt: "Whenever we had questions, Jake promptly responded."
Hands-on ownership. Reviewers describe the company as present and accountable on site rather than distant once the contract was signed. Representative review excerpt: "A lot of other installers out there that will put on a pushy flashy sales pitch, not be at your job site, that will contract out the labor, good luck..."
Clear guidance. Customers report feeling better informed because options and next steps were explained in a way that reduced confusion. Representative review excerpt: "AES gave us the pros and cons of various installation options and vendors and I felt much better informed and confident in our choices."
Timeline reliability
Timeline Reliability7.1/10
Reviewers commonly report that work moved forward on schedule and that the company guided them through permits and inspections. The evidence set is strongly positive overall, with no notable complaint cluster about missed timelines or coordination breakdowns.Solar.com's composite of published customer feedback, not a customer quote
Permits and inspections handled. Reviewers say the company guided them through permits and inspections as part of the process. Representative review excerpt: "Jake guided us every step of this process with permits and inspections."
On-time completion. Customers report that the work was completed on time and that scheduling stayed on track. Representative review excerpt: "He and his helper Kevin are personable and get their work done on time."
End-to-end process management. Some reviewers say the project stayed organized from start to finish, including the permit and inspection steps needed for activation. Representative review excerpt: "He is honest, very reasonable, responsive, and very detailed with his work from the start to the completion include getting all permits/inspections for installation of a Tesla Power Wall3 +..."
Workmanship & site care
Workmanship7.6/10
Reviewers describe strong installation quality, careful electrical work, and professional crews. Comments also point to good cleanup and attention to detail, and the evidence here does not show a meaningful complaint pattern about site care or workmanship.Solar.com's composite of published customer feedback, not a customer quote
Quality installation. Customers say the rooftop panels and battery systems were installed well and that they were happy with the finished work. Representative review excerpt: "We are so happy with the rooftop panels and battery system Jake installed!"
Detail-oriented electrical work. Reviewers describe the team as careful and say they did not cut corners on the electrical side of the project. Representative review excerpt: "Jacob really knows his stuff and doesn’t cut corners to save a buck- electrical work is not the place to get cute, as consequences for shady work is shocking!"
Problem resolution on equipment. Some customers report that the team restored or corrected equipment issues during the job and completed the work cleanly. Representative review excerpt: "3) Work Quality: Jake and his team did an amazing job, restoring our Tesla Gateway 1 when it fell offline (I understand tech, had spoken to Tesla and they could..."
Long-term support & performance
Long-Term Support7.2/10
Reviewers generally report good post-install support, including system troubleshooting, equipment setup, and education about how the system works. Several comments reference strong performance after commissioning, and the evidence does not show a recurring complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote
System troubleshooting. Customers say the company examined equipment carefully, found issues, and corrected them before finishing the setup. Representative review excerpt: "Jake did a thorough examination of our situation and equipment, found and rectified some problems in the system, and then set up a PowerWall 3 that works perfectly."
Helpful education. Reviewers note that they were walked through the process and felt more confident about the system afterward. Representative review excerpt: "Jake was terrific - he walked me through the process up front and in person at my new house, answered my many question, and now we have a wonderful system..."
Post-install value and function. Some customers report that the battery or storage setup works as expected and helps them manage their utility usage. Representative review excerpt: "I have one Tesla storage battery and my SCE bill is under $10 a month now."
How this is built: category scores and summaries weigh the company's full published rating record (45 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.