Sales & proposal integrity
Sales Integrity7.6/10
Reviewers generally describe the sales process as clear, helpful, and well organized, with several noting that proposals and planning steps were handled efficiently. A small number of comments point to a less favorable pre-sale experience, but complaint mentions are rare in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear proposals and planning. Reviewers say the company explained the work, completed proposal and inspection steps efficiently, and helped move paperwork along when timing mattered. Representative review excerpt: "Initial discussion, proposal, site inspection and city plan check were completed in 3 weeks."
Helpful with incentive timing. Some reviewers report the team submitted paperwork in time to meet incentive timing deadlines and kept the process moving under pressure. Representative review excerpt: "They submitted all paperwork to get me in before the nem 2.0 sunset, this despite only giving them about a month before the deadline."
Occasional pre-sale concern. One reviewer describes requesting a quote and sharing detailed project information but not getting the response they expected. Representative review excerpt: "I requested a quote for solar providing all the necessary information including home address, electrical usage, cost of kW/h, future plans, etc."
Price & financing transparency
Price Transparency7.1/10
Most reviewers describe pricing and financing as straightforward, with several saying the discussed price was honored and the overall cost felt reasonable. A smaller set of comments raises concerns about initially high pricing or changes tied to equipment availability and upgrades.Solar.com's composite of published customer feedback, not a customer quote
Price often honored. Reviewers say the price discussed upfront was respected even when installation happened months later. Representative review excerpt: "The price as discussed was honored despite installation being roughly 8 months after initial signing."
Reasonable cost perceptions. Some reviewers describe the installation price as reasonable and the process as smooth from a cost standpoint. Representative review excerpt: "The installation is smooth, and the price is reasonable."
Watch-out on pricing adjustments. A few reviewers report needing to push back on initial pricing or encountering changes when specified panels were unavailable and upgraded equipment affected the invoice. Representative review excerpt: "They quoted high prices initially and I had to work on them to get the price down that cost me a lot of time."
Communication & coordination
Communication7.8/10
Reviewers mostly describe responsive coordination, clear handoffs, and helpful support across the project. There are a few notes about slower email replies or less-than-ideal early communication, but those comments are limited relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Clear technical guidance. Reviewers say the team explained the work, answered questions, and offered choices during coordination. Representative review excerpt: "They are technically knowledgeable in electrical work and in my system technicalities; they described to me the work to be done; they provided me choices; they answered my questions; they..."
Strong project support. Some reviewers report the company handled paperwork, project ownership, and later service issues well, including support on an older system. Representative review excerpt: "I am writing to express our heartfelt gratitude for the exceptional service your team provided in resolving the circuit breaker issue with my Dad's solar system installed couple years ago."
Some slower responses. A reviewer notes that email responses were not always the quickest, though they still described the overall value as good. Representative review excerpt: "Communications/responses to emails was not always the quickest but adequate and I would say overall the company provides great value."
Timeline reliability
Timeline Reliability7.7/10
Reviewers generally describe schedule handling, permitting, and activation as reliable and well coordinated. Most comments are positive, with only a small number suggesting customers should plan ahead for a busy schedule.Solar.com's composite of published customer feedback, not a customer quote
Permitting and commissioning handled. Reviewers say the team managed permitting and commissioning smoothly, including projects that moved from install to activation without major issues. Representative review excerpt: "Meo and team installed my battery backup over the last month, handled all the permitting and everything, and commissioned it Friday."
Flexible on scheduling. Some reviewers report the company adjusted install dates or worked around roof-replacement timing in a way that kept the project moving. Representative review excerpt: "Great roofing referral and easy to work around timeline of roof replacement."
Plan ahead if needed. One reviewer advises allowing extra time because the schedule can be busy, even while still recommending the company. Representative review excerpt: "Would definitely recommend using Affordable Home Solar, but plan ahead at least a couple months to accommodate busy schedule and you'll be very pleased."
Workmanship & site care
Workmanship8.2/10
Reviews are strongly positive about installation quality, crew professionalism, and site care. Customers frequently mention clean work, careful handling of the roof and yard, and installations that looked good when finished.Solar.com's composite of published customer feedback, not a customer quote
Professional install quality. Reviewers say the crews showed up on time, worked professionally, and left the job looking clean and well finished. Representative review excerpt: "They did show up on time, perhaps a few minutes early, and their work was clean and professional."
Careful on site. Some reviewers describe installers as careful with the roof and yard and thorough about cleanup after the job. Representative review excerpt: "Installer was on his game, careful with our roof and yard, and cleaned up after himself."
Good fit for the property. One reviewer says the on-site inspection addressed roof conditions thoughtfully and the installation was handled smoothly. Representative review excerpt: "Meo came out to do the on-site inspection, stated that they've installed panels on lightweight concrete tiles like ours before without any problems, that we didn't need a panel upgrade..."
Long-term support & performance
Long-Term Support7.8/10
Reviewers generally report that systems continue performing well after installation and that follow-up support is effective when issues come up. Feedback in this category is uniformly positive, including comments about repairs, monitoring fixes, and steady operation over time.Solar.com's composite of published customer feedback, not a customer quote
Systems still working well. Reviewers say their systems have continued operating well months or even a year after installation. Representative review excerpt: "It's been a year since the install and it's all still working great."
Responsive post-install help. Some reviewers describe successful follow-up support for issues such as a circuit breaker problem or a monitoring app mapping issue. Representative review excerpt: "I am writing to express our heartfelt gratitude for the exceptional service your team provided in resolving the circuit breaker issue with my Dad's solar system installed couple years ago."
Commissioning completed cleanly. Reviewers also note that battery backup and commissioning steps were handled smoothly as part of the handoff. Representative review excerpt: "Meo and team installed my battery backup over the last month, handled all the permitting and everything, and commissioned it Friday."
How this is built: category scores and summaries weigh the company's full published rating record (1 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.