All Around Heating, Air and Solar Construction Reviews

Reviewers most often describe the sales and estimate process as clear, responsive, and straightforward.Solar.com's composite of published customer feedback, not a customer quote

Clear estimating. Reviewers say estimates were explained in a way that made the needed work and code-related updates easy to understand. Representative review excerpt: "He was quick to respond, and when estimating explained to me exactly what needed to be replaced and done including bringing things up to code."

Responsive and fair pricing. Customers describe quick responses and proposal pricing that felt fair for the scope of work, including comparisons across multiple estimates. Representative review excerpt: "Great company that offered us the best quality/price out of five estimates we got."

Quote timing. Some reviewers mention fast turnaround from quote to installation, which they read as a sign of an efficient sales process. Representative review excerpt: "They installed two days after I received their quote."

Reviewers generally report reasonable pricing and say cost expectations were explained well upfront. One complaint points to a bill item that felt higher than expected, so the category reads positive overall but not without a transparency watch-out.Solar.com's composite of published customer feedback, not a customer quote

Reasonable overall cost. Reviewers describe a recurring pattern in this area. Representative review excerpt: "We were so impress that we received a very reasonable price and the job was done very quickly."

Upfront explanation. Customers report that estimates covered what needed to be replaced and helped set expectations around the work and cost. Representative review excerpt: "He was quick to respond, and when estimating explained to me exactly what needed to be replaced and done including bringing things up to code."

Unexpected line item. One reviewer says a billed part cost more than expected, which suggests some price clarity concerns can still come up after the job. Representative review excerpt: "My only complaint is when I got the bill the cost of the thermocouple was $146."

Most reviewers describe the team as responsive, courteous, and easy to work with across both installation and ongoing service. The complaint pattern centers on missed callbacks, limited status updates, and a few cases where customers felt they had to push for answers or follow-up.Solar.com's composite of published customer feedback, not a customer quote

Kept informed. Reviewers often say staff kept them updated, arrived on time, and made coordination simple during maintenance or installation. Representative review excerpt: "The staff at All Around Heating, Air & Construction kept me informed, were courtious, on time, and made the maintenance of my A/C units easy to handle."

Helpful support culture. Customers report friendly, fast, and professional support, including long-running relationships that span multiple service visits. Representative review excerpt: "I have used All around since I purchased my home in Durham in 2019 and have always experienced fast, friendly, excellent, and budget friendly services from this family run company…."

Follow-up gaps. A few reviewers describe difficulty getting callbacks or clearer explanations after issues arose, which points to occasional communication gaps. Representative review excerpt: "I have called at least three times and was promiseda quote by the end of that business day."

Reviewers usually describe the company as quick and dependable on scheduling, with several mentioning fast installs and prompt service. A smaller complaint pattern suggests that timing can be less smooth when there are special requests or coordination issues.Solar.com's composite of published customer feedback, not a customer quote

Fast scheduling. Several reviewers say jobs were completed quickly, including installs that happened soon after the quote or service calls handled the same day. Representative review excerpt: "They installed two days after I received their quote."

Reliable execution. Customers also describe the team as timely and able to help quickly when they were in a bind. Representative review excerpt: "They installed a commercial and a residential unit for us very quickly and helped us out of a bind."

Coordination hiccup. One reviewer describes a concern tied to roof placement discussion and internal coordination, which suggests some scheduling or handoff friction in a smaller number of cases. Representative review excerpt: "I asked if they could relocate the unit down the roof a bit, so it wasn't so visible, as long as it wasnt prohibitive, and overheard their internal conversation; including..."

This category trends positive, with most reviewers praising clean work, professionalism, and careful cleanup after the job. Complaint evidence is limited, but the negative reports focus on service-related mistakes, cleanup/repair issues, and concerns about how work affected access or follow-up.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers commonly describe the work as fast, professional, and clean, with strong comments about the crew’s behavior on site. Representative review excerpt: "Amazing customer support and fast and professional work on my property."

Cleanup after install. Customers mention that workers picked up and cleaned the work areas promptly once the job was finished. Representative review excerpt: "Workers picked up and cleaned up all areas involved immediately after the work was done."

Site-service concerns. A few reviewers report problems tied to service access, damage, or how work was handled afterward, indicating occasional workmanship or site-care issues. Representative review excerpt: "After being forced to make a case for a mere $90 reimbursement for their mess up, costing my business money by the HVAC system non operating which is a very..."

Reviewers are split here: many praise quick repairs, helpful maintenance, and same-day support, while several complaints focus on warranty follow-through and post-install service problems. This makes the after-install experience look more uneven than the initial sale or installation.Solar.com's composite of published customer feedback, not a customer quote

Responsive repairs. Customers describe prompt repair help and note that some issues were resolved quickly and affordably after installation. Representative review excerpt: "They repaired our system quickly and affordably."

Ongoing service relationships. Some reviewers say they have used the company for years and appreciate the continued maintenance and system support they receive. Representative review excerpt: "I have used All around since I purchased my home in Durham in 2019 and have always experienced fast, friendly, excellent, and budget friendly services from this family run company…."

Warranty and follow-through concerns. A subset of reviewers report trouble getting warranty support or timely follow-up when systems had problems after installation. Representative review excerpt: "Spent 30k with this company, but they don't show up or honor their warranty."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.