Sales & proposal integrity
Sales Integrity6.7/10
Reviewers often describe the sales process as professional and responsive, with several saying the team took time to answer questions and provide detailed assessments. A smaller set of complaints points to poor sales interactions or expectations that were not handled well, so this category reads positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Professional, consultative bids. Several reviewers say the team was courteous, answered questions during the pre-sales process, and provided comprehensive assessments or bids. One reviewer described the owner as unassuming and another said the proposal process felt thorough. Representative review excerpt: "The owner came out for our bid, but he was kind and so unassuming that I didn't even know at the time he was the owner."
Responsive when proposals were detailed. Some reviewers report that the company followed through quickly and helped them arrive at a stronger system design. Feedback here suggests the proposal experience often felt attentive and solution-oriented. Representative review excerpt: "All On was able to surmount all the problems, and gave us an even better system (more solar, bigger battery) than the other company had available."
Sales complaints from a minority. A small number of reviewers describe disappointing sales interactions, including frustration with a sales rep and concerns about how issues were handled afterward. These comments keep the category in mixed territory despite more positive than negative feedback. Representative review excerpt: "Don't waste your time to deal with the sales rep of AOE."
Price & financing transparency
Price Transparency6.3/10
Feedback on pricing and financing is limited and somewhat mixed. One reviewer describes a transparent, comprehensive bid process, while others raise concerns about what was or was not clearly explained around responsibilities or follow-up. That makes this an area worth reviewing carefully before signing.Solar.com's composite of published customer feedback, not a customer quote
Transparency gaps after the sale. Other reviewers say important details were not clearly explained to them, including monitoring-related responsibilities. Those comments suggest some customers felt there were gaps in what they understood upfront. Representative review excerpt: "No where in my dealings with All On Electric, was I made aware that I had even the option to 'self' monitor, let alone informed that it was my responsibility..."
Pricing concerns tied to follow-up. A complaint also points to broader dissatisfaction with how an issue was handled after the original agreement, which affected trust in the overall pricing and financing experience. Because the evidence set is small, the category remains mixed rather than firmly negative. Representative review excerpt: "And I've talked to the owner (Joel) who messaged me through yelp asking to chat and and he apologized for the incident as a way to get me to remove..."
Clear bid process for some customers. One reviewer says the company provided a rapid, comprehensive assessment with a clear price presentation. This is the main positive signal in the category. Representative review excerpt: "We reached out to them and asked for a solar bid for our one story residential home and they followed through rapidly with a very comprehensive assessment and a price..."
Communication & coordination
Communication6.7/10
Most reviewers describe strong responsiveness, with calls or texts returned quickly and questions answered promptly. A smaller set of complaints says communication broke down during problem resolution or status updates, so the category lands as positive overall but not fully consistent.Solar.com's composite of published customer feedback, not a customer quote
Fast replies and accessible support. Several reviewers say calls were answered quickly and text messages were just as responsive. Others note that the team got back to them within minutes or hours and kept communication moving. Representative review excerpt: "Anytime I have a question, my call is usually answered and if not, I promptly get a call back--text is also just as responsive."
Helpful coordination during projects. Some reviewers describe smooth handoffs and a team that stayed engaged throughout the work. One review also notes that the company handled related electrical work beyond the solar project, which points to broader project coordination. Representative review excerpt: "It's worth noting too that All On Electric also does regular electrical work -- we had them install a bathroom fan and run circuits for our new spa, our electric..."
Communication breakdowns in some cases. A few reviewers report frustration with missed updates or unclear follow-through when issues came up. These complaints suggest coordination can be inconsistent once a project moves into problem-solving or post-install support. Representative review excerpt: "We were told we were going to get that fixed and that someone from the company was going to call us weekly to give us updates on the progress and..."
Timeline reliability
Timeline Reliability7.1/10
Timeline feedback is mostly positive, with many reviewers saying work was completed quickly, questions were answered promptly, and inspections or activation happened on schedule. There are a couple of complaints about long delays when equipment needed replacement or when customers had to chase updates, but those are the exception in the evidence set.Solar.com's composite of published customer feedback, not a customer quote
Quick turnarounds for some projects. Several reviewers say the company moved quickly from first contact to assessment or from service request to repair. One reviewer also notes that the city inspector checked off the system the morning after installation. Representative review excerpt: "All On Electric installed our Sunpower Solar system yesterday and this morning the City Inspector of Brentwood checked it off."
Prompt recovery after outages. A reviewer says the company restored service within a few days after an inverter issue, including weekend work. That suggests strong response time when a system needed attention. Representative review excerpt: "After being down for two months, you set me back up online with a Tesla inverter within 4 days of our initial conversation, and that includes a sat and sun."
A few long-delay complaints. A small number of reviewers report extended waits for replacements or updates after a problem occurred. These comments point to occasional slowdowns in post-install scheduling and follow-through. Representative review excerpt: "We soon realized that our inverter failed February 12, 2022, it was finally replaced on June 20th 2022, four months later."
Workmanship & site care
Workmanship7.7/10
Workmanship feedback is consistently positive in the reviewed corpus. Reviewers describe professional crews, careful cleanup, and installations that passed inspection, with no material complaint pattern showing up in this category.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers repeatedly describe the installation crew as professional and respectful. The work is often presented as orderly and well executed from start to finish. Representative review excerpt: "The crew was professional and did a great job."
Clean job sites. Some reviewers specifically mention that technicians cleaned up after themselves and left the property in good shape. That suggests attention to site care as well as installation quality. Representative review excerpt: "As expected the technicians were very professional and cleaned up all of their mess and were in and out in a very respectful way."
Successful inspections. Several reviews say installations were completed successfully and checked off by the city inspector. This is a strong sign of workmanship that met external review standards in those cases. Representative review excerpt: "All On Electric installed our Sunpower Solar system yesterday and this morning the City Inspector of Brentwood checked it off."
Long-term support & performance
Long-Term Support7.6/10
Post-install feedback is mostly favorable, with reviewers describing systems that work well and service that resolved problems quickly when needed. A couple of complaints focus on monitoring and production visibility, so support appears strong overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Systems working well after install. Several reviewers say their panels and batteries have been working as expected after installation. These comments point to solid long-term performance in the cases reviewed. Representative review excerpt: "They installed our solar panels and batteries a few months ago and everything has been working perfectly."
Fast repair support when issues arise. One reviewer reports that the company got an inverter back online within days after a breakdown. That suggests responsive service after the original installation is complete. Representative review excerpt: "After being down for two months, you set me back up online with a Tesla inverter within 4 days of our initial conversation, and that includes a sat and sun."
Monitoring-related complaints. A couple of reviewers say they had problems understanding or accessing monitoring-related information after the sale. These complaints suggest some post-install support gaps around system visibility and follow-up. Representative review excerpt: "They are not communicating with the monitoring system so there's no way for us to check the production as stated in the contract we signed and the promises they made..."
How this is built: category scores and summaries weigh the company's full published rating record (1 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.