Sales & proposal integrity
Sales Integrity8.6/10
Reviewers overwhelmingly describe clear proposals, patient explanations, and a low-pressure sales approach. A small number of comments point to isolated dissatisfaction, but the overall pattern is strong confidence in how the company sets expectations and walks customers through the decision.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure guidance. Reviewers say the sales process is informative and respectful, with no-pressure communication and detailed explanations of system options and roof-specific considerations. Representative review excerpt: "Helped me with several home inspections and everyone on site was impressed by his knowledge & no pressure communication."
Patient follow-through. Some reviewers describe the team as staying engaged over long decision cycles and continuing to reach out with current solution options until the customer was ready. Representative review excerpt: "We went with Aloha Solar because, after nearly 2 years of going back and forth, they did not falter on always reaching out with the most current and available solution..."
Rare complaint pattern. A small minority of feedback reflects dissatisfaction around the service or solution being delivered, but this appears isolated within a strongly positive category. Representative review excerpt: "Had it serviced by one of the big solar guys and they could not fix it after multiple tries."
Price & financing transparency
Price Transparency8.0/10
Reviewers generally report that pricing, financing discussions, and project costs are explained clearly. The feedback here is overwhelmingly positive, with customers highlighting responsiveness and up-front communication rather than surprise charges or deposit issues.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Customers say the team took time to explain pricing and financing details thoroughly, especially when those details mattered to their decision-making. Representative review excerpt: "Gil made sure to take time to explain everything because he knew that was important to me."
Responsive after signing. Reviewers note that communication stayed prompt through signing and installation, which helped keep cost and project expectations clear as work progressed. Representative review excerpt: "They returned calls and texts quickly, not only while we were considering signing with them but also after signing, and even after installation was complete while we learned how the..."
Efficient resolution updates. Some comments describe quick, direct updates when equipment issues arose, reinforcing a sense of transparency around what was happening next. Representative review excerpt: "Not even 30 mins he sent me another message informing me that Solar Edge will replace my inverter as it has gone bad and he should receive it in a..."
Communication & coordination
Communication9.4/10
Communication is one of the company’s strongest areas in the review corpus. Reviewers repeatedly describe responsive updates, coordinated handoffs, and clear project ownership from planning through completion, with essentially no meaningful complaint pattern in this category.Solar.com's composite of published customer feedback, not a customer quote
Responsive team communication. Customers consistently report that the team responds quickly to questions and stays available throughout the project. Representative review excerpt: "Gabe, the owner, has also been super responsive with any questions along the way."
Strong project coordination. Reviewers say the company handles multi-step projects well, including work that requires coordination across different phases or upgrades. Representative review excerpt: "I've hired Aloha Solar for two projects at my home in Laguna Hills: first for a battery installation, and later for a battery expansion alongside a main and sub-panel upgrade."
Helpful planning and adjustments. Some feedback highlights the team’s willingness to refine plans and work within customer constraints while keeping the project moving. Representative review excerpt: "What I appreciated most was his commitment to providing excellent value; he worked closely within my budget and was willing to make the necessary adjustments to ensure the project was..."
Timeline reliability
Timeline Reliability8.8/10
Reviewers mostly report that scheduling, installation timing, and activation run smoothly. A few complaints mention delays or outside dependencies, but the dominant pattern is on-time crews, efficient installs, and systems coming online quickly when conditions allow.Solar.com's composite of published customer feedback, not a customer quote
On-time, efficient installs. Customers frequently describe crews arriving when promised and finishing work efficiently, sometimes ahead of schedule. Representative review excerpt: "On the install day Jorge and his crew showed up right on time and completed the install early."
Quick activation when ready. Several reviewers say the system became live immediately after installation or shortly thereafter, reflecting strong execution on the final steps. Representative review excerpt: "Because of this remarkable foresight, the moment the installation team finished their work, my system was live and I could start using solar power immediately."
Delay watch-out. A small number of reviews mention schedule slippage tied to outside project conditions, such as roof readiness or complex community requirements. Representative review excerpt: "Installation took 2 days because the roof hadn't been finished on time."
Workmanship & site care
Workmanship9.6/10
This is the company’s highest-rated category in the review set. Reviewers consistently describe careful installation, professional crews, thorough cleanup, and strong attention to site conditions, with no material complaint pattern showing up in the evidence provided.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Customers describe the installation teams as professional, communicative, and easy to work with on site. Representative review excerpt: "The crews they send are always the epitome of professional, clean and communicative."
Careful workmanship. Reviewers say the work is meticulous and that the crews avoid cutting corners during installation. Representative review excerpt: "The installation itself was meticulous--they didn't cut corners and even made sure to clean up thoroughly once the job was done."
Thorough cleanup. Some comments specifically call out clean job sites after completion, which reinforces the impression of strong site care. Representative review excerpt: "The install went smoothly, and the crew, Jorge, Isaac, Cesar, D'lo, and Thomas, did an awesome job."
Long-term support & performance
Long-Term Support9.2/10
Reviewers generally report strong follow-through after installation, including system tutorials, app setup help, and assistance getting systems back online. There is a small amount of warranty-related concern in the corpus, but the overall pattern is positive service and post-install support.Solar.com's composite of published customer feedback, not a customer quote
Post-install training. Customers say the team takes time to explain system operation and app use so they can get comfortable after turn-on. Representative review excerpt: "Gil gave a great tutorial on the entire system and how to use the excellent Tesla App."
Help getting systems running. Some reviewers describe assistance with reconnecting or restarting systems after installation, suggesting support continues beyond the initial job. Representative review excerpt: "A special thanks to Matt that helped me reconnect my solar system, and get things up and running again."
Warranty follow-up watch-out. A small number of comments mention inverter or warranty-related service follow-up, indicating that post-install issues can still arise even when support is responsive. Representative review excerpt: "Gabe reached out and informed me that he will contact Solar Edge to see if they will replace the inverter since it was under warranty."
How this is built: category scores and summaries weigh the company's full published rating record (159 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.