Ambrose Solar Reviews

Reviewers most often describe Ambrose Solar’s sales process as knowledgeable, straightforward, and low-pressure, with several saying the proposal and expectations were handled clearly. The main complaints are concentrated around missed follow-up, pressure, and some cases where reviewers felt the sales process did not stay organized through the close.Solar.com's composite of published customer feedback, not a customer quote

Clear, knowledgeable sales experience. Many reviewers say the sales team communicated product and proposal details well and gave them confidence in the decision. Some also mention careful handling of home or project details during the planning stage. Representative review excerpt: "We talked to SunRun, Save a Lot and Semper Solaris and ended up going with Ambrose based on Knowledge of salesman, Price, Experience in the industry, Reputation, Product choices, Reviews..."

Straightforward, low-pressure guidance. Several customers describe the sales conversation as friendly and honest, with an emphasis on getting a clear answer about system needs and future usage. These reviews suggest the proposal process often felt transparent rather than pushy. Representative review excerpt: "If I were to get an EV car or increase my electricity usage, I would call up Paul with complete confidence that I'd be given the straight story on what..."

Follow-up and handoff issues. A smaller set of reviewers report dropped balls during sales follow-up or difficulty getting a new contact, and some describe the process as becoming frustrating near contract time. These comments are less common than the praise but are part of the review pattern. Representative review excerpt: "The sales person continued to drop the ball and because of a PUC rate grandfathering, we had to get the contract signed."

Reviewers frequently say Ambrose Solar’s pricing and financing were reasonable or understandable, and some mention feeling reassured by the value offered. At the same time, this category has a noticeable complaint pattern around refunds, surprise costs, and financing or payment issues, so the experience is not uniformly positive.Solar.com's composite of published customer feedback, not a customer quote

Reasonable pricing for many customers. Several reviewers say the company’s pricing felt fair and that the overall value matched the service they received. Some also mention financing options in a positive way when describing the purchase decision. Representative review excerpt: "I was glad that I made the right decision because Ambrose was priced reasonably and the service and support were top notched."

Financing and value explained clearly. Some customers report that they understood the financing terms and felt good about the product and work being offered. These reviews point to a sales process that often made cost and financing feel manageable. Representative review excerpt: "After doing a lot of research, I knew I was getting a good product (SunPower panels), with reasonable financing options, and the work would be done by a reputable company..."

Cost and refund concerns. A smaller but real set of reviewers describe billing, refund, or added-cost disputes, including removal-and-reinstall pricing and concerns about continued payments. These complaints suggest that post-sale cost expectations can sometimes become a problem. Representative review excerpt: "After purchase gouging for a ridiculous quote of $13,000 to remove and reinstall solar panels to make a new roof possible."

Communication is one of the strongest themes in the reviews, with many customers describing prompt responses, helpful updates, and attentive project management. Complaints do appear, mostly around missed callbacks, staffing changes, or communication dropping off after earlier contact, but they are relatively limited relative to the praise.Solar.com's composite of published customer feedback, not a customer quote

Responsive project support. Many reviewers say Ambrose Solar stayed in touch, answered questions quickly, and kept them informed through the project. Some specifically mention project managers or staff who were patient and proactive throughout completion. Representative review excerpt: "All in all, she must have written and responded to at least 50 emails on the subject, all the while keeping me informed of the progress."

Immediate or consistent contact. Several customers report getting fast responses and feeling that the company was attentive from the start. These reviews suggest strong day-to-day coordination across the customer experience. Representative review excerpt: "I called out to this company, Ambrose Solar, and got an immediate response."

Dropped communication after contact changes. A smaller group of reviewers says communication became difficult after staffing changes or after earlier follow-up, with some reporting that calls were not returned. These complaints are present but not the dominant pattern. Representative review excerpt: "They did reach out after the previous bad review and once I updated the review, the communication dropped off and still can't get a call back from them."

Reviewers generally describe the installation and permitting process as organized and on time, with many saying appointments were kept and the work moved along smoothly. The main watch-outs are delays tied to scheduling, utility activation, or outside requirements, which sometimes stretched projects out longer than expected.Solar.com's composite of published customer feedback, not a customer quote

Permits and scheduling handled smoothly. Many reviewers say the company handled permits well and arrived on time or early for scheduled work. These comments point to generally reliable coordination once the project was underway. Representative review excerpt: "They handle all the permits for our system with the county with ease."

Fast completion once work started. Some customers describe the actual installation as quick and efficient, with crews finishing promptly and staying communicative through the process. Others note that even larger or more complicated projects were managed steadily. Representative review excerpt: "They were very friendly when they came out and the work was done very promptly and we paid them right away."

Delays and utility timing issues. A smaller set of reviews mention long project timelines, rescheduling, or waiting on utility-related activation steps. These reports suggest that timeline reliability can be affected by factors outside the install itself. Representative review excerpt: "It is a lengthy process (about a year) from a change in government requirement that PGE did not met in the beginning."

Most reviewers describe the installation crews as professional, careful, and clean, with many praising the quality of the finished work. A few complaints mention roof leaks, cleanup or conduct issues, and other installation-related concerns, but they are a small share of the overall feedback.Solar.com's composite of published customer feedback, not a customer quote

Professional, clean installation crews. Many reviewers say the installers and electricians were courteous, efficient, and careful on site. Several also mention clean work areas and a smooth final quality check. Representative review excerpt: "The install took two days and that team was on time, clean and more than willing to answer questions during the install."

Strong finished workmanship. Customers often describe the finished system and visible details as well executed, with some noting that the team handled challenging roofs or complex setups well. These reviews point to high satisfaction with the physical installation. Representative review excerpt: "With such a high pitch, I would not want to go up on the clubhouse roof, and they made it look easy!"

A few installation-related complaints. A small number of reviewers report problems such as leaks or conduct they found unprofessional during or after the job. These comments are limited, but they show that workmanship concerns do appear in the record. Representative review excerpt: "I now have roof leaks as well do to there installation of solar panels."

Post-install reviews are very strong overall, with many customers saying their systems performed well, produced savings, and were supported by helpful follow-up service. The main complaints involve monitoring, delayed repairs, or systems not being fully turned on when expected, but most feedback in this category is positive.Solar.com's composite of published customer feedback, not a customer quote

Strong production and savings reports. Many reviewers say their systems have performed well after activation and that they saw meaningful bill savings or dependable operation over time. Some also mention batteries, charging, or self-reliance benefits in their follow-up reviews. Representative review excerpt: "2025: system operated well for the entire year providing my family with significant savings in our electric bill AND allowed us to charge our plug-in hybrid electric car."

Helpful service after install. Several customers report that Ambrose continued to help with assessments, monitoring questions, or service needs after the project was complete. These comments suggest the company often remains involved after turn-on. Representative review excerpt: "I needed assistance with my existing solar system and Jo came out for a site visit and system assessment since my microinverters weren't reporting."

Monitoring and service delays. A smaller set of reviews describe issues with monitoring devices, delayed support, or systems that were not fully operational as expected. These are not the majority view, but they are the main cautionary theme in the post-install feedback. Representative review excerpt: "My family and I were gone for one year and returned to Fairfield only to discover that our Sun Power PVS6 monitoring device (box) was not communicating for several months."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.