Ameco Solar Reviews

Reviewers mostly describe the sales process as clear, knowledgeable, and not overly pushy, with several noting that representatives explained options and helped tailor system designs. A smaller set of complaints says the early pitch did not always match later project experience, and a few reviewers describe issues with responsiveness after payment or with subcontracted roof work.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales. Many reviewers say the sales team explained the process clearly, answered questions, and helped them choose a system that fit their needs without pressure. Representative review excerpt: "Our sales rep, was fantastic—he explained the entire process clearly, answered all our questions without any pressure, and helped us design the perfect setup for our home."

Helpful planning and options. Some reviewers describe the planning phase as knowledgeable and patient, with representatives taking time to explain choices and system design details. Representative review excerpt: "James was fantastic during the planning process, took time to explain everything, make sure we understood our options and were getting the best system to fit our needs."

A few sales-process complaints. A minority of reviewers report pressure, poor follow-through, or that the project experience did not match what was described at the start. Representative review excerpt: "Very lengthy process (unlike what they say in the beginning) and unresponsive team after they received the check."

Price and financing feedback is mixed and leans cautious.Solar.com's composite of published customer feedback, not a customer quote

Pricing quotes for some customers. Reviewers describe a recurring pattern in this area. Representative review excerpt: "When we were looking around for a solar company we received close to a dozen quotes, and Ameco's was extremely competitive - probably in the top 3 best quotes."

Price-match and estimate praise. Some customers report that the company honored a price match after signing and that the final project cost matched the original estimate. Representative review excerpt: "They are the only solar installer I know with the Price Match Guarantee, and they've honored it even after I've signed the contract."

Complaints about billing and pricing terms. Other reviewers describe disputes over price guarantees, added charges, and billing or refund-related confusion after the project started. Representative review excerpt: "They play games with their price match guarantee."

Communication is one of the most frequently mentioned topics, and the feedback is split. Many reviewers praise responsive staff, clear updates, and smooth handoffs, while a meaningful minority report long waits for responses, difficulty getting updates, or inconsistent coordination with subcontractors.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates for many projects. Many reviewers say the team kept them informed and handled coordination well once the project was underway. Representative review excerpt: "Once we signed, the operations team took over and kept me updated every step of the way."

Strong day-to-day support. Some customers describe the crew and operations team as communicative and helpful, especially after the contract was signed. Representative review excerpt: "His excellent communication and willingness to accommodate my needs were major reasons I ultimately chose the company."

Follow-up and handoff frustrations. A notable set of reviewers report repeated calls or emails to get answers, schedule work, or receive basic project updates. Representative review excerpt: "I have had to hunt them down for every update, call every day for a week to talk to "the right person" to answer fundamental questions; it's exhausting."

Timeline feedback is mixed and leans negative. Some reviewers say installation moved quickly and the planning process was manageable, but others report long waits for permits, scheduling delays, and projects that were still not activated months later.Solar.com's composite of published customer feedback, not a customer quote

Quick installs for some jobs. Several reviewers say installation itself moved quickly once the project was ready to proceed. Representative review excerpt: "Communication was top-notch, the installation was incredibly quick, and the whole crew provided exceptional service every step of the way."

Permitting and process delays. Some customers note that permits or approvals added time, though they still describe the overall process as manageable. Representative review excerpt: "The entire project took 4 months mostly due to a month and half to get approved city permits and the total price was within the estimate and a great value."

Long waits to reach activation. Other reviewers report that projects stalled for months, including delayed installation, delayed PTO, or systems that were still not live long after the install. Representative review excerpt: "Update: it's been over 6 months since we had our solar panels installed and we're still not live with them."

Workmanship reviews are mostly positive, with many customers praising professional crews, careful installation, and solid cleanup or cosmetic finishing. Still, a smaller set of complaints mentions leaks, inspection problems, or workmanship issues that needed follow-up repairs.Solar.com's composite of published customer feedback, not a customer quote

Professional installation quality. Many reviewers describe the installation as smooth, professional, and completed to a high standard. Representative review excerpt: "The installation was completed smoothly and professionally, and I am very satisfied with both the system and the overall experience."

Attention to detail and appearance. Some customers specifically praise the crew’s attention to detail and the finished appearance of the system and related conduit work. Representative review excerpt: "Eric was detail oriented and not only installed the system beautifully but his paint job on the conduits was magnificent."

Occasional site-care complaints. A smaller group of reviewers report leaks, missing or loose components, or work that needed rework after inspection or after the install. Representative review excerpt: "* The work was sloppy and dangerous, with live wires left hanging, missing screws, and unsecured panels."

This category is a clear strength. Reviewers frequently say the system performs well over time, support remains helpful after activation, and service calls or component replacements are handled effectively, though a few complaints mention troubleshooting or warranty-related frustrations.Solar.com's composite of published customer feedback, not a customer quote

Strong post-install support. Many reviewers say support remained helpful after the system was online, including follow-up service calls and component replacements over time. Representative review excerpt: "I've had a few service calls over the years due to normal wear and tear issues, and most recently, needing to remove and replace the pipes up the side of..."

Good long-term system performance. Some customers report that the system has worked well for years and that production or backup performance met expectations. Representative review excerpt: "Since the installation, we've seen a significant decrease in our energy bills, and the solar system has been working flawlessly."

A few post-install problems. A small set of reviewers describe problems with equipment, troubleshooting, or repair follow-up after installation. Representative review excerpt: "This has forced us to spend hours on the phone with Enphase technical support trying to troubleshoot a system that Ameco failed to install correctly."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.