American Home Improvement Reviews

Reviewers mostly describe the sales and proposal process as clear, patient, and low-pressure. A small number of complaints mention concerns about how the sales process was presented or how the contract was framed, so the overall picture is positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers say representatives took time to explain the proposal and contract details in a way that made them feel comfortable moving forward. Representative review excerpt: "He took the time to explain everything in detail, didn't try to upsell anything, and ensured the project stayed on schedule."

Low-pressure approach. Some reviewers report that the team was patient when requests changed after signing and did not push unnecessary add-ons. Representative review excerpt: "I added so many items after the contract was signed and he patiently made them happen."

Proposal concerns. A few reviewers describe problems with how the sales process or contract expectations were handled, including concerns about the way the deal was presented. Representative review excerpt: "Pretty lies litter the words the salespeople use to sell their highly overpriced contract."

Feedback on pricing and financing is somewhat mixed. Many reviewers describe the process as straightforward and helpful, while a smaller set reports concerns about final cost expectations, deposits, refunds, or incentive timing.Solar.com's composite of published customer feedback, not a customer quote

Helpful walkthroughs. Reviewers often say the team walked them through the process clearly, which helped them feel more comfortable with the financial side of the project. Representative review excerpt: "He was super professional and really took the time to walk me through the entire process from A to Z, which made me feel a lot more comfortable before we..."

Organized project setup. Some reviewers note that having a project manager as a main point of contact made the pricing and project process feel easier to follow. Representative review excerpt: "We looked at 3 contractors and decided on AHI because I liked the fact there was a project manager that was our main point of contact for the project."

Cost concerns. A few reviewers report concern about unexpected pricing issues, including feeling overbilled or thinking the overall price was higher than expected. Representative review excerpt: "That’s exactly why I canceled: I felt I was being double-billed — once through insurance, and again out of pocket — and the overall price felt inflated to include unnecessary..."

Communication is a consistent strength in the review set. Reviewers frequently describe responsive project managers, timely updates, and smooth coordination across the job from start to finish.Solar.com's composite of published customer feedback, not a customer quote

Responsive updates. Reviewers say they received timely answers by text, phone, or email and felt kept in the loop throughout the project. Representative review excerpt: "He was always very responsive via text and phone calls with updates and answering all of our questions in a timely manner."

Strong project ownership. Many reviewers describe project managers who stayed involved, coordinated details, and helped keep work moving smoothly. Representative review excerpt: "David was an incredible project manager, flawlessly coordinating the timeline and handling all the city inspections."

Helpful planning support. Some reviewers say the team clearly laid out materials and timing expectations, which made the process easier to understand. Representative review excerpt: "We talked about what I wanted done, he sent me the listing of the finished materials I needed, and gave me a timeline of 4 to 6 weeks for completion."

Reviewers generally describe timelines as well managed, including permits, inspections, and scheduling. The category is strongly positive overall, with only a rare complaint in the review set.Solar.com's composite of published customer feedback, not a customer quote

Well-coordinated scheduling. Reviewers say project managers coordinated the schedule well and kept the job moving through inspections and related steps. Representative review excerpt: "David was an incredible project manager, flawlessly coordinating the timeline and handling all the city inspections."

Faster-than-expected progress. Some reviewers felt the team moved efficiently and finished stages sooner than they expected. Representative review excerpt: "Not once did we think "

Rare schedule complaint. One reviewer reported serious concerns tied to the project outcome and follow-through, reflecting that timeline problems do appear occasionally. Representative review excerpt: "They left a huge mess in our attic and crawlspace, gaps in plumbing keeping it ripe for critters to crawl into, installed windows incorrectly to allow for leakage, etc."

Workmanship and site care are among the strongest parts of the review corpus. Reviewers frequently praise professionalism, attention to detail, and clean job sites, while a small number describe damage or correction issues.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional crews. Reviewers often describe the crews as organized, professional, and careful about keeping the work area tidy. Representative review excerpt: "The guys were clean, organized and professional in the way they handled their work."

Attention to detail. Some reviewers say the team caught alignment or finishing issues and took extra time to correct them properly. Representative review excerpt: "Jack was the one who actually pointed out that my island was slightly off center from the overhead lighting and he took the extra time to realign everything during the..."

Cleanup and repair complaints. A few reviewers report messes, installation mistakes, or follow-up corrections that needed additional attention. Representative review excerpt: "They left a huge mess in our attic and crawlspace, gaps in plumbing keeping it ripe for critters to crawl into, installed windows incorrectly to allow for leakage, etc."

Post-install feedback is mostly positive but limited in volume. Reviewers mention clean-looking systems, clear explanations, and good early activation results, while one complaint focuses on warranty support expectations after the job was finished.Solar.com's composite of published customer feedback, not a customer quote

Clean system presentation. Reviewers say the finished solar setup looked neat on the roof and that visible components were handled thoughtfully. Representative review excerpt: "The panels look clean on the roof and they hid the conduit well so it doesn't look ugly on the side of the house."

Helpful system explanations. Some reviewers report that the team explained the solar equipment and setup in a way that was easy to understand. Representative review excerpt: "He explained the panels and the inverter setup without using too much technical jargon."

Warranty support concern. One reviewer says there were problems getting warranty-related help after the install and that additional proof was requested before support moved forward. Representative review excerpt: "Promises of a 1-year warranty were broken as they expected us to hire another professional to prove there was an issue with their work product."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.