Sales & proposal integrity
Sales Integrity8.4/10
Reviewers most often describe the sales experience as clear, low-pressure, and well matched to their needs. A small number of complaints mention missed appointments or concerns about how the company handled certain parts of the sales process, but those reports are rare relative to the praise.Solar.com's composite of published customer feedback, not a customer quote
Clear, low-pressure selling. Many reviewers say the sales team explained proposals clearly and did not push upsells. Several also report that the quote or plan aligned well with their needs and expectations. Representative review excerpt: "Didn't try to upsell me and even referred me to a different type of company for some of the work I needed."
Pricing pricing language. Reviewers also connect the proposal process with savings-oriented outcomes after installation. Representative review excerpt: "AmeriGreen Solar was also the least expensive of the 6 quotes that I obtained."
Occasional sales-process misses. A small set of reviewers report no-shows or describe dissatisfaction with how a sales interaction unfolded. These complaints appear infrequently relative to the larger volume of positive feedback. Representative review excerpt: "Sales rep no call no show."
Price & financing transparency
Price Transparency7.6/10
Most reviewers describe pricing and financing as understandable, with several saying the company was upfront about options and helped structure a workable plan. Still, a minority raise concerns about timing around rebates or final paperwork and about changes they felt affected the total cost experience.Solar.com's composite of published customer feedback, not a customer quote
Upfront pricing explanations. Reviewers often say the team clearly explained pricing and financing options during the sales process. Representative review excerpt: "Arvin, one of the members of the sales team, came to our house and explained everything very clearly, coming up with a plan for our home and expected energy usage."
Helpful financing structure. A number of customers report that the company helped them get a financing plan in place and kept the monthly payment within expectations. These reviews frame the financing process as straightforward and supportive. Representative review excerpt: "We setup a meeting and sure enough by the end, he got us approved for a solar program even though our credit was 660, and he even lowered our monthly..."
Timing and cost concerns. A smaller set of reviewers mention lag time around final paperwork or incentive timing, and some describe dissatisfaction tied to billing or reimbursement handling. These comments suggest occasional friction after the initial quote stage. Representative review excerpt: "There is a lag time between when the roof warranty actually shows up and when the job is complete, which is generally when final inspection sign off is received and..."
Communication & coordination
Communication8.8/10
Communication is one of the strongest themes in the review corpus. Reviewers frequently praise timely updates, responsive project management, and clear coordination across the project, while only a small number describe being ignored or unable to reach the company.Solar.com's composite of published customer feedback, not a customer quote
Responsive project updates. Many reviewers say the owner, project managers, or office staff kept them informed and were easy to reach. Customers often describe the process as organized and easy to follow. Representative review excerpt: "Guy (the owner) and Nick (my project manager) gave timely updates, were always available to discuss the project and really know what they're doing."
Easy to work with. Several reviews characterize the team as thorough and easy to communicate with. These comments suggest a strong handoff between sales, scheduling, and project oversight. Representative review excerpt: "Thorough, easy to communicate with."
Some unreachable follow-up. A few reviewers report that calls, texts, or emails went unanswered when they needed follow-up. These complaints are present, but they are a small share of the overall feedback. Representative review excerpt: "We've contacted the company multiple times to send someone out and they are completely ignoring our calls."
Timeline reliability
Timeline Reliability7.7/10
Most reviewers say the company kept them updated through permitting, inspections, and activation, even when the process took time. At the same time, timeline-related complaints are more visible here than in some other categories, with reports of no-shows, scheduling delays, and outside agency hold-ups.Solar.com's composite of published customer feedback, not a customer quote
Set expectations on duration. Reviewers often note that the project took a few months and describe that pace as normal for a construction and permitting process. Some say the company was transparent about what was happening along the way. Representative review excerpt: "The process takes a few months due to the fact this is a construction project and takes time to get all permits in hand to move with installation."
Kept customers updated through delays. Several customers say they received timely updates even when approvals or inspections slowed progress. This suggests the company often stayed engaged through the scheduling and permitting stages. Representative review excerpt: "It took a long time for our association to respond and they were always updating us."
Scheduling and activation delays. A minority of reviewers describe appointment no-shows or delays that affected installation timing and final completion. Some also mention that utilities or inspection steps contributed to the wait. Representative review excerpt: "Not once or twice but just about every time I have an appointment with someone they don't show up at the scheduled time and frequently the wrong day."
Workmanship & site care
Workmanship8.5/10
Reviewers generally describe the crews as professional, knowledgeable, and careful on site. Most feedback on workmanship is positive, though a few customers mention equipment issues, roof concerns, or dissatisfaction with how problems were handled afterward.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Many reviewers say the installers were courteous, professional, and knowledgeable. This is a consistent theme in the installation feedback. Representative review excerpt: "The installers were courteous, professional and knowledgeable."
Strong install quality. Customers frequently describe the installation as smooth and well executed, including projects that involved both roof work and solar. Some also note that the crew left the site in good shape. Representative review excerpt: "Our job ran the gamut - full roof rebuild and solar installation (which ended up being great for us since we could wrap the roof rebuild in with the tax..."
Isolated workmanship complaints. A small number of reviewers report faulty equipment, roof concerns, or disagreement over whether a site issue was addressed. These reports are limited but material enough to note. Representative review excerpt: "They installed a faulty device and refuse to take accountability."
Long-term support & performance
Long-Term Support8.2/10
Post-install feedback is mostly positive, with many reviewers saying their systems are producing as expected and that follow-up support has been helpful. A few customers report equipment failures or service frustrations after the system was already installed.Solar.com's composite of published customer feedback, not a customer quote
Systems performing well. Many reviewers say their systems have worked exceptionally well after activation. Some mention meaningful bill savings or positive production over time. Representative review excerpt: "The system has worked exceptionally well."
Helpful follow-up after install. Several customers describe responsive follow-up and say the company stayed engaged after the project was complete. These reviews point to a generally solid post-install support experience. Representative review excerpt: "I couldn't be more happier with my new Solar System and the impeccable customer service and follow-up by AmeriGreen Solar!"
Some warranty and repair issues. A few reviewers report devices or battery systems that stopped working and say service took too long or did not resolve the issue to their satisfaction. These complaints remain a minority of the post-install feedback. Representative review excerpt: "However about a year after the install the battery system stopped working."
How this is built: category scores and summaries weigh the company's full published rating record (69 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.