Apg Solar Reviews

Reviewers mostly describe the sales and proposal process positively, especially around polite explanations, responsiveness, and taking time to present options. A small number of reviews raise concerns about paperwork and post-sale follow-through, so this category reads as generally favorable with a notable caution around expectations after the contract is signed.Solar.com's composite of published customer feedback, not a customer quote

Clear, helpful sales conversations. Reviewers often say the sales team was informative, polite, and willing to explain choices rather than pressure them. Representative review excerpt: "Their response to my solar needs was polite, informative and guaranteed to resolve my issues!"

Proposal flexibility. Several customers report that APG handled changing project needs, including reroof-related work and later system additions, in a way that matched the original scope of the project. Representative review excerpt: "We were replacing and repairing our roof and had contracted with APG to take off our system and reinstall, and decided to add three panels to the present configuration as..."

Paperwork and post-sale concern. One reviewer describes problems tied to paperwork and follow-through after the sale, including an issue related to rebate timing. This appears to be an isolated complaint, but it is the main caution in this category. Representative review excerpt: "Little did I know that they would not only cost me my rebate money (due to shoddy paperwork and no service after the sale) but would also soon be out..."

Most reviewers describe pricing and financing as understandable and workable, with several noting reasonable payment plans or transparent pricing. There is one complaint about rebate timing and paperwork, so the overall picture is positive-to-mixed rather than fully clean.Solar.com's composite of published customer feedback, not a customer quote

Payment plans and affordability. Reviewers say the team worked with them on price and offered payment options that made the project easier to afford. These comments suggest flexibility around financing terms. Representative review excerpt: "Coleby worked with my on the price and offered a reasonable payment plan that made it easier to afford the cost with how I was paying for it."

Transparent pricing reports. Some customers specifically mention transparent pricing and quick troubleshooting that helped them understand costs and outcomes. A few reviews also describe getting good value relative to the work completed. Representative review excerpt: "They responded quickly, his troubleshooting was spot on he clearly is an expert, had transparent pricing, and his team got me back up and running saving me hundreds maybe more."

Rebate timing complaint. One reviewer says paperwork problems affected rebate timing and post-sale support. Because the category has limited complaint volume, this reads as a caution rather than a broad pattern. Representative review excerpt: "Little did I know that they would not only cost me my rebate money (due to shoddy paperwork and no service after the sale) but would also soon be out..."

Communication is one of APG Solar’s strongest themes in the review corpus. Reviewers consistently describe fast responses, helpful follow-up, and a sense that the team stayed engaged through troubleshooting and project coordination. Complaint evidence is absent in this category, so the feedback is strongly positive overall.Solar.com's composite of published customer feedback, not a customer quote

Fast response times. Reviewers frequently say calls and messages were returned quickly, including after-hours or early-morning outreach. That responsiveness appears to be a recurring strength. Representative review excerpt: "I left an early before business hours phone message and was shocked when Colby called me a few minutes later."

Helpful troubleshooting. Customers describe the team as helpful when issues came up, including giving instructions and following up to see whether a problem was resolved. Several reviews frame this as steady project ownership. Representative review excerpt: "Received a text that our solar was not working properly Call Colby on Saturday afternoon he answered immediately Explained my problem, he gave instructions on how to check it."

Reviewers generally report that APG handled scheduling and activation steps reliably, including follow-through during reroof and system work. The category remains positive overall, but the score sits just below a clearly strong tier, so it reads as dependable with some variation in how quickly projects moved.Solar.com's composite of published customer feedback, not a customer quote

Reliable coordination through project steps. Some customers describe the company as organized when multiple steps were involved, such as removing and reinstalling panels during roof work. These reviews suggest solid coordination across handoffs. Representative review excerpt: "We were replacing and repairing our roof and had contracted with APG to take off our system and reinstall, and decided to add three panels to the present configuration as..."

Prompt activation-related support. Reviewers also mention quick help when power or system problems came up, which points to responsive handling of time-sensitive situations. The feedback focuses more on urgency and follow-through than on missed milestones. Representative review excerpt: "They really understand sense of urgency when you have a houseboat with no power all the sudden."

Most reviews describe the crews as professional, helpful, and willing to go beyond the original scope when needed. Customers also mention roof-related work and cleanup positively. There is one complaint about a cleaning-related issue, but the overall workmanship picture is still clearly favorable.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers commonly describe the installers as professional and helpful during the job. This is one of the more consistent themes in the installation feedback. Representative review excerpt: "The installer, especially JimBob, Alfredo, Fernando are very professional and helpful."

Roof and repair work done well. Some customers say the team handled reroof-related removal, reinstall, and additional roof repair with strong results. These reviews suggest careful execution when the project involved more than a standard install. Representative review excerpt: "They did an amazing job, went above and beyond, did a large amount of roof repair and even more then what was originally expected, also such a great experience with..."

Cleaning-related complaint. One reviewer reports a negative experience tied to panel washing. This appears to be an isolated site-care complaint within an otherwise positive set of reviews. Representative review excerpt: "However, I only hired them to wash my dirty solar panels that I had installed in 2015 and have had cleaning done every year except this last one."

Long-term support and post-install performance are reviewed positively overall. Customers frequently mention systems working well, quick help when an inverter or outage issue came up, and responsive support after installation. There is one complaint about after-sale service and paperwork, but it is uncommon relative to the broader praise.Solar.com's composite of published customer feedback, not a customer quote

Responsive post-install help. Reviewers describe fast help when systems needed attention after installation, including immediate callbacks and troubleshooting guidance. That support appears to be a recurring post-sale strength. Representative review excerpt: "Received a text that our solar was not working properly Call Colby on Saturday afternoon he answered immediately Explained my problem, he gave instructions on how to check it."

System performance reports. Several customers say their systems continued working well after turn-on, with some noting smooth operation during weather-related disruptions. The feedback here is mostly about reliability and quick recovery when problems occurred. Representative review excerpt: "Everything was working perfectly, but after 5 days of snow on my roof panels and the recent freezing temperatures, my system crashed completely."

After-sale service complaint. One reviewer reports concerns about paperwork and service after the sale, tied in part to rebate timing. Because this appears infrequently, it reads as a caution rather than the dominant experience. Representative review excerpt: "Little did I know that they would not only cost me my rebate money (due to shoddy paperwork and no service after the sale) but would also soon be out..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.