Sales & proposal integrity
Sales Integrity6.8/10
Reviewers most often describe the sales process as clear, helpful, and tailored to what they wanted installed. A smaller number of comments raise concerns about how warranty promises were handled after the sale, so this category reads as positive overall with one meaningful complaint pattern.Solar.com's composite of published customer feedback, not a customer quote
Clear, tailored proposals. Reviewers say the team listened to their needs, explained options, and included the equipment or loads they wanted in the proposal. Representative review excerpt: "I had explained to them what I wanted covered as critical loads and they made sure to include those items."
Helpful cost guidance. Some reviewers report that the company offered practical cost analysis and talked through whether additional upgrades made sense for their setup. Representative review excerpt: "I have asked him a few times about upgrading panels and he always does a cost analysis of why I shouldn't add more because of Edison being able to change..."
Warranty expectation concern. One reviewer says the installation warranty they were told to expect was not honored later, which created a negative post-sale experience. Representative review excerpt: "He refused to honor the warranty he promised on installation, and told me to hire someone else to fix their work."
Price & financing transparency
Price Transparency6.8/10
Feedback on pricing and financing is limited but favorable.Solar.com's composite of published customer feedback, not a customer quote
Pricing pricing reported. One reviewer says the company offered the review concern among the quotes they compared for their system.
Financing terms viewed positively. A reviewer describes the financing as favorable, with interest and term length that felt workable for their project. Representative review excerpt: "Art Green has best of everything, Top-of-line panels and invertors Best financing term (not too long, not too short) with low interests Great customer service and on-time and quick installation..."
Communication & coordination
Communication7.1/10
Reviewers commonly describe responsive communication, helpful coordination, and quick follow-up on questions. There is one softer complaint that updates about next steps could be clearer for less experienced buyers, so the overall picture is positive with a small watch-out.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Reviewers say questions by email were answered quickly and that the team stayed prompt during the project. Representative review excerpt: "He is very prompt in responding to emails and answering any questions I had."
Process guidance and handoffs. Some reviewers report being helped through the solar and battery installation process, including coordination with the crew and project steps. Representative review excerpt: "Haim and his crew did the work efficiently and helped me navigate the process for installing solar and a battery system."
More step-by-step updates wanted. One reviewer says additional communication about current and next steps would have been helpful, especially for someone less familiar with solar projects. Representative review excerpt: "A little more communication on current/next steps would be a plus for someone who didn't do a lot of research in solar, but for me it wasn't an issue."
Timeline reliability
Timeline Reliability7.1/10
Timeline feedback is mostly positive, with reviewers describing work completed on schedule or at a pace that matched expectations. A few comments note that weather or city-related delays can affect the process, but the reviews do not show a broad pattern of missed timelines.Solar.com's composite of published customer feedback, not a customer quote
Work completed on time. Reviewers say crews worked quickly and finished at times that matched important deadlines, such as getting the system done before summer. Representative review excerpt: "The workers are very honest and very fast and got the work done right before summer started."
Realistic schedule setting. Some reviewers report that the team explained possible city-related delays and gave a practical timeline for the installation. Representative review excerpt: "Haim was able to describe the scope of the work, the possible delays from the city for solar installation and a realistic time line of when the install would be..."
Delay context noted. One reviewer says weather added to the delay, though the project moved forward after installation and PTO. Representative review excerpt: "Weather added to the delay but once the installation was finished and PTO was granted, the solar system has been performing beyond expectations."
Workmanship & site care
Workmanship6.8/10
Most workmanship comments are positive, describing efficient crews and generally solid install results. Still, the complaint side is more visible here than in several other categories, with reviewers mentioning roof damage, exposed wiring, and a need for cleanup or correction after install.Solar.com's composite of published customer feedback, not a customer quote
Efficient, professional crews. Reviewers describe the workers as fast, honest, and efficient in completing the job. Representative review excerpt: "The workers are very honest and very fast and got the work done right before summer started."
Install completed cleanly for some jobs. Some reviewers say the work was done well and that the project moved smoothly from installation through coordination. Representative review excerpt: "Haim and his crew did the work efficiently and helped me navigate the process for installing solar and a battery system."
Site care concerns. A few reviewers report issues such as roof damage or exposed wiring left behind after installation, indicating that site care was not always consistent. Representative review excerpt: "Loose and exposed wiring was left behind after the installation, which almost caused a fire in my home."
Long-term support & performance
Long-Term Support7.4/10
Post-install feedback is mostly favorable, with reviewers saying their systems have continued to work well and deliver strong performance after PTO. The main concern in this category is a warranty-related complaint, so support looks generally positive but not uniformly smooth.Solar.com's composite of published customer feedback, not a customer quote
Systems performing well. Several reviewers say the system has continued working great months or years after installation, with performance that met or exceeded expectations. Representative review excerpt: "100% would recommend Update: it's been a few years now after install and system is still working great!!!"
Strong value after PTO. One reviewer describes the system as delivering very strong return on investment after activation. Representative review excerpt: "As an investor by trade, I'm always scrutinizing the actual ROI of an investment, gotta say, this may be the best 1 year ROI I have ever captured!"
Warranty follow-through concern. One reviewer says a promised warranty was not honored later and that they were told to find someone else to address the issue. Representative review excerpt: "He refused to honor the warranty he promised on installation, and told me to hire someone else to fix their work."
How this is built: category scores and summaries weigh the company's full published rating record (20 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.