Asgard Electric Reviews

Reviewers describe the sales process as clear, patient, and generally pressure-free. Comments often mention knowledgeable reps who took time to explain system options, paperwork, and what the project would involve.Solar.com's composite of published customer feedback, not a customer quote

Helpful, educational sales process. Reviewers say the team explained solar batteries, project paperwork, and system choices in a way that helped them feel informed before moving forward. Representative review excerpt: "I made some mistakes in choosing the first contractor because of my lack of knowledge, and Kevin and Thomas really educated me about solar batteries, how they worked, what paperwork..."

Patient and low-pressure approach. Customers describe the sales experience as patient and easy to work with, including a rep who was willing to answer questions without rushing the decision. Representative review excerpt: "As Tom quoted repeatedly, "I'm here to work FOR you." I'll admit I'm not an easy sell, however Tom was very patient thru out the process."

Responsive proposal experience. Some reviewers say the company stood out for responsiveness and professionalism during the proposal stage, which helped set expectations clearly. Representative review excerpt: "Asgard Energy was the most responsive and professional solar installation company out of the three proposals we received."

Reviewers generally report straightforward pricing and no major surprises in the financing or deposit process. The available feedback leans positive, with customers calling out fair pricing and simple project scopes.Solar.com's composite of published customer feedback, not a customer quote

Pricing quote impressions. Reviewers say Asgard was the least expensive option they received and that the proposal was easy to understand. Representative review excerpt: "Asgard was by far my least expensive quote and gave me the cleanest and simplest install of anyone I had out to my house."

Fair pricing and clear scope. Customers describe the install price as fair and say the finished project matched what they had pictured from the start. Representative review excerpt: "Fair install price and best of all they were able to install it as I had pictured it from the start."

No major transparency concerns in this set. Across the reviewed evidence, price and financing comments are positive, with no recurring complaint pattern about surprise costs or unclear terms. Representative review excerpt: "I'm a local Realtor- I've known Kevin for years and have had him do MANY projects for my clients over the years ranging from service panel replacements to solar to..."

Most reviewers describe strong responsiveness, clear explanations, and good project ownership. A smaller set of reviews reports difficulty getting callbacks or updates after problems came up, so this area looks positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote

Clear guidance and explanations. Reviewers say the team took time to educate them about system options and paperwork, which made the process easier to follow. Representative review excerpt: "I made some mistakes in choosing the first contractor because of my lack of knowledge, and Kevin and Thomas really educated me about solar batteries, how they worked, what paperwork..."

Professional, knowledgeable coordination. Customers frequently describe the staff as knowledgeable and professional during project coordination, with goals communicated clearly. Representative review excerpt: "Thomas Bassett (Energy Sales and Electrical Coordinator) and Josh (Installer) are extremely knowledgeable and professional."

Some post-install follow-up gaps. A small number of reviewers report trouble getting responses to calls, emails, or messages when they needed follow-up service. Representative review excerpt: "They have refused to return to service the equipment and have mostly ignored my calls/emails since then."

Reviewers mostly say projects happened when promised and stayed on schedule. There are a couple of reports of delay or added time, so the overall picture is reliable but with some exceptions.Solar.com's composite of published customer feedback, not a customer quote

On-schedule installs. Customers report that work was completed on time and as scheduled, which points to solid timeline management for many projects. Representative review excerpt: "Work was on time and as scheduled."

Promises generally kept. Some reviewers say the team showed up on the exact day promised after giving a clear timeline up front. Representative review excerpt: "They told me it would take a month to get to my project and true to their promise they were here on the exact day they promised and did the..."

A few timing exceptions. A smaller set of comments describes projects taking extra time or follow-up tasks slipping after parts arrived. Representative review excerpt: "After the part came in, Asgard didn't return any of my calls and I was forced to hire someone else to install my new charger."

This is one of the strongest areas in the review set. Reviewers consistently describe the installation crews as professional, careful, and skilled, with comments about clean execution and quality finishes.Solar.com's composite of published customer feedback, not a customer quote

Professional crew behavior. Reviewers repeatedly describe the installers as professional and knowledgeable throughout the job. Representative review excerpt: "Thomas Bassett (Energy Sales and Electrical Coordinator) and Josh (Installer) are extremely knowledgeable and professional."

Careful, clean workmanship. Customers praise the quality of the installation itself, including detailed work that one reviewer relative to artistic wiring. Representative review excerpt: "I'm no electrician, but I've seen him work and if there was such as thing as artistic wiring- he does it."

Smooth start-to-finish install. Some reviewers say the crew handled the installation smoothly and delivered a complete system with strong attention to the site. Representative review excerpt: "Once installation began it went smoothly and Josh the lead man was very professional and his 'helpers' went above and beyond to provide us with a complete start-to-finish system (even..."

Reviewers generally report good post-install results, including solid production and easy-to-use monitoring. There are a few service-related complaints about follow-up, so support after activation appears strong overall but not universal.Solar.com's composite of published customer feedback, not a customer quote

Strong system performance. Reviewers say the final production matched expectations and that the system was delivering well for their needs. Representative review excerpt: "Install looks good, final production is perfect for our needs with a little room to grow, exactly as projected."

Helpful monitoring and usability. Customers describe the monitoring app as informative and easy to use, which suggests a smooth post-install experience for many owners. Representative review excerpt: "The Enphase system has been trouble free and their app is very informative and easy to use."

Some service follow-up complaints. A few reviewers report difficulty getting warranty or service-related callbacks after equipment problems came up. Representative review excerpt: "They have refused to return to service the equipment and have mostly ignored my calls/emails since then."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.