Aztec Solar Reviews

Reviews on sales and proposal handling tilt positive, with many customers describing thorough explanations, clear pricing, and low-pressure consultations. Complaints focus on confusing expectations, pricing friction, and a few reports of rushed or unclear sales-related interactions.Solar.com's composite of published customer feedback, not a customer quote

Thorough, low-pressure consults. Reviewers often say the sales process was informative and not pushy, with proposals explained clearly enough to help them make a decision. Several mention detailed walkthroughs of system options and fair pricing. Representative review excerpt: "Definitely call these people if you are not sure about solar and need good no high pressure information!"

Clear pricing and explanations. Customers also describe the team as transparent about how the system would work and what the quoted price covered. Those reviews frame the proposal experience as straightforward and easy to understand. Representative review excerpt: "Their pricing was fair and reasonable, communication was clear, and they completed the installation in a timely manner exactly as promised."

Pressure and expectation issues. The main complaints describe rushed interactions or frustration around how services were presented and priced. A smaller set of reviewers say the sales or quote experience did not match their expectations. Representative review excerpt: "Pro-tip: Don't pay for quotes, don't pay for travel fees, and don't hire companies that want to charge you based on the 1/4 hour."

This is one of the weaker categories in the review set. Positive comments mention fair pricing and upfront cost explanations, but complaints are more frequent and center on surprise charges, permit costs, hourly billing, refund concerns, and general uncertainty around final price.Solar.com's composite of published customer feedback, not a customer quote

Unexpected charges and unclear totals. Complaints focus on added fees or costs that were not clear at the outset, including permit-related charges and hourly billing that made the final price hard to predict. Reviewers also report frustration about needing more clarity on what the job would ultimately cost. Representative review excerpt: "The only thing they told me the cost of was their hourly labor, but that doesn't help if we have no idea how long it might take or the cost..."

Upfront and fair pricing. Some reviewers say costs were explained clearly and that the pricing felt fair. These customers describe the estimate process as straightforward and easy to follow. Representative review excerpt: "Munro, the advisor, was very thorough, upfront about all costs, and paid close attention to detail, which made our decision very easy."

Reasonable estimates. A number of reviews also mention responsive estimates and work that stayed within the expected budget. In those accounts, the price experience was described as efficient and easy to approve. Representative review excerpt: "A very responsive estimate was provided very fairly priced and work scheduled and completed within a week."

Communication receives mixed but slightly positive feedback overall. Many reviewers say the team stayed responsive, explained next steps, and kept projects moving, while complaints focus on missed callbacks, voicemail loops, and a lack of follow-up when customers needed help.Solar.com's composite of published customer feedback, not a customer quote

Clear day-to-day communication. Positive reviews say the team explained what was happening and what to expect during the job. Customers also note that updates were frequent enough that they did not feel left guessing. Representative review excerpt: "The communicate, never leave you wondering what is happening."

Responsive and organized coordination. Several reviewers describe smooth handoffs and clear explanations on installation day, including what the crew would do and how the system would operate afterward. That feedback points to solid project coordination in many cases. Representative review excerpt: "The day of the installation the team was clear on what they needed to do and how to operate everything once completed."

Missed follow-ups. The main complaint pattern is difficulty getting callbacks or help after reaching out. Some reviewers say they were repeatedly told someone would respond and then heard nothing back. Representative review excerpt: "I have called multiple times and asked for help on this and they just blow me off every time and say they'll call me back and then never do all..."

Timeline feedback is mostly positive, with many customers saying work was finished on time and permits or inspections were handled for them. Still, a meaningful set of complaints describes delays in installation, activation, or grid hookup, along with weak communication when schedules changed.Solar.com's composite of published customer feedback, not a customer quote

On-time project completion. Reviewers often say installation happened on schedule and the team finished when promised. Several also describe the work as efficient and the process as low stress. Representative review excerpt: "Their pricing was fair and reasonable, communication was clear, and they completed the installation in a timely manner exactly as promised."

Permits and inspections handled. Some customers report that the company took care of permits and inspection scheduling, which made the project feel easier to manage. These reviews frame the timeline experience as organized and predictable. Representative review excerpt: "They took care of the permits and set up the inspection appointments too so it was really low stress."

Delays in activation or scheduling. Complaints describe projects that stretched out longer than expected, including delayed grid hookup or installation dates that kept moving. Reviewers also mention needing to chase the company for updates as timelines slipped. Representative review excerpt: "After NUMEROUS phone calls, six months later, we are still not hooked up to the grid but yet they want their 1st payment."

Workmanship is a relative strength, with most reviewers describing clean installs, professional crews, and solid cleanup. Complaint themes are present but less common, and they focus on rushed work, roof or line issues, and some concerns about repairs after the install.Solar.com's composite of published customer feedback, not a customer quote

Clean, organized installations. Many reviewers say the installation itself was clean, organized, and high quality. They also note that crews explained the system well and acted professionally on site. Representative review excerpt: "The installation was clean, organized, and of high quality, and they took the time to answer all my questions and explain how the system works."

Professional crew behavior. Customers frequently describe technicians as courteous, on time, and professional. Several reviews also praise the way the team handled questions and communicated during the job. Representative review excerpt: "Instead of a commissioned upsell, I get told what needs to be done, no non-sense and the guys are professional, on time and communicate great!"

Quality and repair concerns. Complaint reviews describe issues such as rushed work, broken lines, roof leaks, or hardware that was installed in a way customers did not consider acceptable. These comments suggest workmanship problems did appear in a smaller subset of jobs. Representative review excerpt: "There was also a leak on our roof after the install that we still aren't confident they fixed."

Post-install support trends positive overall, with many reviewers saying systems continued working well and service follow-through was strong. At the same time, there are still complaints about systems failing again, leak checks, and customers struggling to get help after the initial purchase.Solar.com's composite of published customer feedback, not a customer quote

Systems working as expected. Several reviewers say their systems have kept performing well over time and appear to be working as described. Some also mention improved efficiency after service or installation work. Representative review excerpt: "We were really happy with the whole process, they communicated well, did what they said they would and everything seems to be working exactly as described."

Helpful service after install. Positive feedback also points to responsive technicians and a service team that handled repairs or follow-up work professionally. These reviews suggest the company can support customers beyond the original install. Representative review excerpt: "Seriously great people that remember what customer service is supposed to be."

Post-install service gaps. Complaints describe repeated service calls, unresolved issues, or systems failing again after repairs. A few reviewers also say getting help after the purchase was frustrating or disappointing. Representative review excerpt: "I have called multiple times and asked for help on this and they just blow me off every time and say they'll call me back and then never do all..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.