B S W Roofing and Solar Reviews

Reviewers mostly describe a straightforward sales process, with many saying promises were carried through and project details were explained clearly. A smaller set of reviews reports trouble getting a quote or feeling unsure about the sales reasoning, so this area reads positive overall but not without caveats.Solar.com's composite of published customer feedback, not a customer quote

Promises and explanations. Many reviewers say the sales team and installers followed through on what was discussed, and that expectations were explained clearly enough to feel comfortable moving forward. Representative review excerpt: "BSW is the first contractor that I have worked with that everything that was promised they carried through with."

Clear technical guidance. Some reviewers note that staff took time to explain system details and helped them understand how the project would work. Representative review excerpt: "Anthony their electrician explained everything electrical and got me set up with the Enphase App so I could monitor the system's performance."

Quote and follow-up gaps. A small number of reviewers report difficulty getting a quote or said they felt skeptical about the sales reasoning, which suggests some inconsistency in the early proposal stage. Representative review excerpt: "If they can't even get back with me for a quote what else can I expect?"

Reviewers often say pricing matched what was discussed, and several describe the work as competitively priced or completed at the quoted amount. Still, there are a few reports of financing or funding logistics being cumbersome, so the category is positive but somewhat mixed.Solar.com's composite of published customer feedback, not a customer quote

Quoted price held. Several reviewers say the final price matched the quote and that the job was completed without unexpected cost changes. Representative review excerpt: "The quality of their work is excellent, completed on time, and at the quoted price."

Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Beautiful roof and competitively priced."

Funding logistics friction. A small number of reviews mention that financing or payment release steps were cumbersome, especially when outside parties had to approve or release funds. Representative review excerpt: "My detached garage job was paid through insurance and it was a huge hassle between my insurance and mortgage company to get the funds released."

Communication is one of the stronger themes in the review set, with many reviewers describing responsive staff, quick callbacks, and helpful project managers. A few reviews mention missed timing or the need to follow up repeatedly, but those complaints are less common than the praise.Solar.com's composite of published customer feedback, not a customer quote

Responsive project managers. Many reviewers say project managers responded quickly and stayed available for questions during the job. Representative review excerpt: "Luis, the project manager, was always quick to respond to our communications."

Fast callbacks and updates. Some reviewers describe rapid responses at the quoting stage and steady communication once the project was underway. Representative review excerpt: "When I called to get a quote, they came out within three or four hours of my phone call, emailed me a quote within two hours of looking at my..."

Follow-up needed in a few cases. A small number of reviews say they had to call more than once or push for updates before getting a response, which points to occasional coordination gaps. Representative review excerpt: "I called the office 3 times within the last two months for the estimate."

Most reviewers say the work moved at a reasonable pace and the project reached completion without major delay. However, a few reviews describe missed appointments or long gaps in activity, so timeline reliability is decent but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Timely completion. Several reviewers say the job was completed in a timely manner and that the overall process moved along as expected. Representative review excerpt: "Luis Cervantes and his team competed the job in a timely manner and cleaned up well."

Reached final inspection. Some reviewers describe the project as progressing from quote to final inspection without major issues. Representative review excerpt: "From the first quote down to the final inspection, you were an absolute pleasure to deal with!"

Occasional long gaps. A small number of reviews report periods of little or no activity or missed appointments, suggesting that schedule consistency can vary. Representative review excerpt: "VERY Strange one - I have no clue why a highly recommended company who was quick to send someone out would do ABSOLUTELY NOTHING FOR WEEKS????????????????????????????????????????????????????????????????????????????????????????????????"

Workmanship and site care are strong themes in the review corpus, with many reviewers praising professional crews, solid repair work, and consistent cleanup. The few complaints center on isolated damage or unsafe behavior observations, but these appear uncommon relative to the overall volume of praise.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Many reviewers describe the crews as professional, easy to work with, and efficient while on site. Representative review excerpt: "Our project manager was Travis Watson, and he's amazing to work with - very professional, easy to talk to, fast and efficient."

Cleanup and care. Reviewers frequently say the team cleaned up daily and left the property tidy after the work was done. Representative review excerpt: "The whole team that replaced our roof were professional and cleaned up every day."

Isolated damage concerns. A small number of reviews mention damage-related concerns during roof prep or installation, indicating occasional site-care issues. Representative review excerpt: "They took top layer off remove 3 plywood panels and covered it, leaving bad plywood that broke and cracked when the solar panels company came to install panels."

Post-install feedback is generally favorable, with reviewers describing helpful system setup, monitoring support, and satisfactory performance after turn-on. There is also at least one complaint tied to later repair work, so long-term support looks solid overall but not problem-free.Solar.com's composite of published customer feedback, not a customer quote

Monitoring setup help. One reviewer says the electrician explained the system and helped set up app-based monitoring, which made the post-install handoff feel complete. Representative review excerpt: "Anthony their electrician explained everything electrical and got me set up with the Enphase App so I could monitor the system's performance."

Performance reported after install. Some reviewers mention continued system performance after installation, including long periods without a utility bill or successful follow-up repairs. Representative review excerpt: "I haven’t seen a PG&E bill an over 12 months."

Later repair concerns. A small number of reviews describe needing follow-up repairs tied to earlier solar or roofing issues, which suggests some post-install service needs can arise later. Representative review excerpt: "2023: We just used BSW Roofing and Solar to repair a solar and roofing issue caused three years ago by our original solar installer."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.