Sales & proposal integrity
Sales Integrity6.8/10
Reviewers most often describe the sales experience as clear and straightforward, with several saying they received prompt quotes and explanations of options. There is also a smaller complaint pattern around damage during the job, so this area reads as generally positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations and quotes. Reviewers say the team explained options well and provided quotes quickly, which helped set expectations early in the process. Representative review excerpt: "Keven took the time to explain all of my options clearly, and answered every question I had and provided a fair quote."
Fast proposal turnaround. Some reviewers report receiving a quote within a couple of days, suggesting an efficient initial sales process. Representative review excerpt: "Got a quote in 2 days."
One-off damage concern. A minority of reviews describe property damage during the visit or work, which affects how some customers viewed the overall proposal-to-job experience. Representative review excerpt: "In addition to this, They punctured a hole on the side of my house with their ladder and damaged my patio by them walking on it."
Price & financing transparency
Price Transparency6.5/10
A smaller set of complaints mentions wasted time or costs tied to the process, so the category is positive overall but still has some transparency concerns.Solar.com's composite of published customer feedback, not a customer quote
Fair and Pricing pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Great price was offered after he showed me photos of the problem areas."
Reasonable compared with other quotes. Reviewers also say they received a cost that felt reasonable after comparing multiple estimates. Representative review excerpt: "I got a lot of quotes and they were the most reasonable as well!"
Cost concerns in a complaint case. One reviewer describes ending the process after money had already been spent, indicating that at least some customers experienced dissatisfaction with the financial side of the job. Representative review excerpt: "Unfortunately need to pull out of this sunk cost situation, eat all the time and money wasted ($1k) with him and find someone else."
Communication & coordination
Communication5.8/10
Communication is one of the weaker areas in the review set. Positive comments mention responsiveness and professionalism, but an equally visible set of complaints describes missed follow-through, long gaps without updates, and no-shows.Solar.com's composite of published customer feedback, not a customer quote
Responsive and professional for some customers. Supportive reviews say the team was responsive, professional, and easy to work with from the first call onward. Representative review excerpt: "From the very first call, their team was professional, responsive, and easy to work with."
Quick replies and helpful follow-up. Some reviewers say they received prompt responses and good coordination during the project, including staying within budget. Representative review excerpt: "Quick response, professional approach, fast turnaround and good people to work with."
Poor follow-through reported. Other reviewers describe long stretches without updates, missed appointments, or difficulty getting someone to come out, which suggests inconsistent coordination. Representative review excerpt: "Nice guy but extremely poor communicator and follow through going MIA for long stretches- he did my initial roof inspection 1-28-26 and still to this day of this posting has..."
Timeline reliability
Timeline Reliability6.4/10
Timing feedback is mixed but leans workable. Some reviewers say installation and turnaround were on schedule, while others mention weather delays or no-shows that stretched the project timeline.Solar.com's composite of published customer feedback, not a customer quote
On-time installation for some jobs. Reviewers say the crew arrived when expected and completed installation on the planned timeline in at least some cases. Representative review excerpt: "Everything they estimated was correct and they were on time with installation."
Fast turnaround reported. A few reviews describe quick response and fast completion, pointing to generally solid scheduling on simpler jobs. Representative review excerpt: "Quick response, professional approach, fast turnaround and good people to work with."
Delays and missed arrivals. Other reviewers report waiting longer than expected or having appointments missed, showing that schedule reliability was not consistent across reviews. Representative review excerpt: "Around 2pm my In-laws called again because no one showed up still, was given the excuse that they went to a different job."
Workmanship & site care
Workmanship6.8/10
Most workmanship feedback is favorable, with reviewers describing meticulous installation, careful crews, and good cleanup. Still, there are complaints about property damage and roof-related mishaps, so site care appears solid overall but not uniformly problem-free.Solar.com's composite of published customer feedback, not a customer quote
Meticulous installation work. Reviewers say the crew handled detailed work carefully, including underlayment installation and daily cleanup of the yard. Representative review excerpt: "It included putting underlayment beneath the tile which was a lot of work and they were very meticulous and at the end of each day, made sure the yard was..."
Professional crew and strong execution. Some customers describe the installation crew as great and note that repairs were handled within budget. Representative review excerpt: "The crew that installed our roof was great."
Property damage concerns. A small number of reviews report damage to a house, patio, or roof area during the visit or work, which affects the site-care picture. Representative review excerpt: "In addition to this, They punctured a hole on the side of my house with their ladder and damaged my patio by them walking on it."
Long-term support & performance
Long-Term Support6.3/10
There is very limited evidence on post-install performance, and the available review is negative. That means there is not enough broad feedback to judge long-term support confidently, but the one substantive report points to follow-through concerns after the initial visit.Solar.com's composite of published customer feedback, not a customer quote
Follow-through concern after inspection. The available review describes poor follow-through after an initial roof inspection, suggesting potential issues with post-visit responsiveness. Representative review excerpt: "Nice guy but extremely poor communicator and follow through going MIA for long stretches- he did my initial roof inspection 1-28-26 and still to this day of this posting has..."
Limited evidence base. This category has only one substantive review in the corpus, so the picture is too thin to make a broad judgment about long-term support. Representative review excerpt: "Nice guy but extremely poor communicator and follow through going MIA for long stretches- he did my initial roof inspection 1-28-26 and still to this day of this posting has..."
How this is built: category scores and summaries weigh the company's full published rating record (35 Google reviews averaging 3.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.