Basad Construction Reviews

Reviewers mostly describe the sales process as clear, responsive, and aligned with expectations. Feedback in this category is entirely positive in the evidence set, with no recorded complaints in the sampled reviews.Solar.com's composite of published customer feedback, not a customer quote

Clear, trustworthy guidance. Reviewers say the initial proposal process felt straightforward and trustworthy, with the company doing what it said it would do. Representative review excerpt: "i‘m putting this up because it’s hard to find a people you can trust, doing what they say what they‘re going to do."

Help with project planning. Customers also report detailed explanations and support around the project scope, including coordination of permitting and registrations. Representative review excerpt: "They installed solar and battery, working with the city and ensuring all the permits and registrations with LADWP was properly filed and completed."

Reviewers generally describe pricing as matching quoted expectations, and several comments reference transparent handling of costs. There are a small number of complaints about pricing-related issues, so this area reads positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Price matched the quote. Several reviewers say the final price was consistent with what was quoted and that the transaction felt straightforward. Representative review excerpt: "They were very professional, quick, price as quoted & inspection went well with 1st check."

Good value feedback. Customers also mention being pleased with the price they paid and the condition of the system after installation. Representative review excerpt: "My husband was impressed with the price and exclaimed that the panels are working as when they were new!"

Isolated cost concerns. A small number of reviewers report concerns around upsells or replacement pricing, which suggests some tension around cost transparency in specific cases. Representative review excerpt: "Kfir then went into full sales mode trying to up-sale us on additional monitoring products and quoted us a cost of $600 to replace the inverter which seemed really high..."

Most reviewers describe strong responsiveness and ongoing updates throughout the project. A few complaints mention missed callbacks or difficulty reaching the team, so the overall pattern is positive with some coordination gaps.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-through. Reviewers frequently say calls were returned quickly and concerns were addressed during the project. Representative review excerpt: "Communication was excellent, Kfir would always answer my calls or return them the very same day."

Stayed in contact. Customers also report being kept informed through the process, with updates that helped the project move forward smoothly. Representative review excerpt: "He was in communication the entire time and addressed all of my concerns!"

Some reachability issues. A smaller set of reviews says they had trouble getting callbacks or finding someone to answer post-sale questions. Representative review excerpt: "No one called me back for an appointment for install or information on the systems they use."

Reviewers mostly report that scheduling, installation, and permitting moved at a steady pace. One complaint points to a delay after final approvals, but the broader pattern is still one of on-time or faster-than-expected work.Solar.com's composite of published customer feedback, not a customer quote

Fast start and steady pace. Some reviewers say the crew got started quickly and kept the project moving without delays. Representative review excerpt: "I was very lucky to find Chen at Green 360 Solutions not only did they get vetted in record time but their technician Marco came out the next day!"

No-delay experiences. Others describe the installation as happening on schedule, including cases where the team worked around holidays to begin promptly. Representative review excerpt: "The installation service was amazing with no delays."

Post-approval wait. A smaller number of reviewers mention a delay after permits and final signoffs were complete, which suggests occasional slowdown near closeout. Representative review excerpt: "My only issue with the project and work was that when everything was done and building permits were approved with final signoffs, it took another 30 days to obtain the..."

This is one of the strongest areas in the review set. Reviewers consistently describe professional crews, careful installation, and solid cleanup or project execution, with no recorded complaints in the sampled evidence.Solar.com's composite of published customer feedback, not a customer quote

Professional crew conduct. Customers repeatedly describe the installers as courteous and professional during the work. Representative review excerpt: "Marco was very kind and professional by explaining things I should think about for the future of the panels."

Careful execution. Reviewers also say the team handled the install thoughtfully and followed through on the job as promised. Representative review excerpt: "i‘m putting this up because it’s hard to find a people you can trust, doing what they say what they‘re going to do."

This category is more mixed than the others. Many reviewers describe systems working well and the team helping resolve issues, but the evidence also includes complaints tied to inverter problems and warranty-related follow-up, which weighs on the score.Solar.com's composite of published customer feedback, not a customer quote

Systems working as expected. Several reviewers say their solar system has been functioning well and covering their electricity needs after installation. Representative review excerpt: "All unexpected issues were solved in a timely and efficient manner and our solar is fully functional, covering all our electricity needs."

Issues resolved in service. Some customers report that unexpected issues were handled efficiently after the install and that the project remained on track. Representative review excerpt: "They installed solar and battery, working with the city and ensuring all the permits and registrations with LADWP was properly filed and completed."

Warranty and inverter concerns. A small set of reviews raises concerns about inverter-related follow-up and warranty clarity after the system was already in place. Representative review excerpt: "Elite Solar did not notify the owner about the faulty inverter, thus he had absolutely no idea it had not been working for over a year when I took over..."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.