Brant Electric Reviews

Reviewers offer limited feedback on sales and proposal handling, and the evidence tilts negative. The main issue is delayed follow-up, with one review describing a long wait for a quote after repeated calls were not returned.Solar.com's composite of published customer feedback, not a customer quote

Delayed quote follow-up. One reviewer says they waited about 2.5 months for a quote after many calls went unanswered, which points to weak proposal responsiveness and follow-through. Representative review excerpt: "We ended up getting a quote 2.5 months later after dozens of calls which were never returned by Brant."

Slow initial response. The same review pattern also suggests that getting an initial proposal in place could take a long time when callbacks do not happen as expected. Representative review excerpt: "We ended up getting a quote 2.5 months later after dozens of calls which were never returned by Brant."

The price and financing evidence is sparse and only lightly mixed. One review is favorable about the overall service experience, while another points to a long delay in getting a quote, which makes upfront timing and clarity seem inconsistent.Solar.com's composite of published customer feedback, not a customer quote

Positive service experience. One reviewer describes the work as excellent and says the staff were pleasant to deal with, which supports a positive view of the overall pricing experience in that case. Representative review excerpt: "The quality of work was excellent and each person that came to the house was pleasant and a pleasure to deal with!"

Quote timing concern. Another reviewer says they waited a long time for a quote after repeated calls were not returned, which suggests uneven transparency around pricing timing and next steps. Representative review excerpt: "We ended up getting a quote 2.5 months later after dozens of calls which were never returned by Brant."

Communication feedback is mixed, with more praise than criticism but enough complaints to keep the category in the middle. Positive reviews describe quick responses, clear coordination, and staff who kept customers informed, while negative reviews focus on missed call-backs and slow follow-up.Solar.com's composite of published customer feedback, not a customer quote

Responsive in urgent cases. Several reviewers say Brant Electric responded when they needed help quickly, including same-day measurements and prompt service on urgent electrical issues. Representative review excerpt: "Called Brant Electric and Ryan was able to come for measurements same day afternoon."

Clear updates during work. One reviewer says the team communicated well about wiring problems and involved them in decisions on how to proceed. Representative review excerpt: "They communicated well with wiring problems they found and included me in the decision making process on how to proceed."

Missed follow-up calls. Criticism centers on messages and promised return calls not coming back in the expected timeframe, including one review that says repeated messages were left without a response. Representative review excerpt: "Never called me back in the time frame that they said they would."

Timeline feedback leans positive, with several reviewers describing on-time arrivals and fast completion. A smaller number of reviews describe delays or a wait list before work moved forward, so the record is not uniformly strong.Solar.com's composite of published customer feedback, not a customer quote

On-time and efficient visits. Multiple reviewers say technicians arrived on time and completed the work quickly, including one project finished in about four hours. Representative review excerpt: "Two technicians came on time and finished the project in approximately 4 hours."

Permits and inspection handled quickly. One reviewer reports that the team acquired permits, completed installation, scheduled inspection, and restored power in record time. Representative review excerpt: "They acquired the permits, installed the materials, and schduled the inspection and the power was back on in record time."

Scheduling delays for some requests. A smaller set of reviews describes slow scheduling, including one customer who says they were put on a wait list after finally getting through. Representative review excerpt: "When I finally got a hold of them they just put me on a wait list."

Workmanship is one of the stronger areas in the review set, with most comments praising the quality of the work, professionalism, and problem-solving. The main complaint is an isolated report of damage during installation, which keeps the category from reading as uniformly positive.Solar.com's composite of published customer feedback, not a customer quote

Quality troubleshooting and repairs. Reviewers describe technicians as skilled at finding wiring issues and fixing them promptly. Representative review excerpt: "Tony came out last week and she quickly found our old wiring issues, and fixed it right away."

Professional, efficient service. Several reviews mention on-time arrivals, quick completion, and crews who knew their work. Representative review excerpt: "Needed electrician on holiday so as expected paid dearly but the customer service was great and the service tech was on it and new his stuff."

One report of property damage. A single reviewer says an installation left a gash in the ceiling and a scrape, even though the fan itself worked well. Representative review excerpt: "We liked the new fans, which are quiet and work well, but we didn't like how he made a gash in our ceiling while installing one fan and a scraped..."

There is limited post-install feedback, but the available comments are split between successful problem resolution and a complaint about an unresolved follow-up item. This suggests some customers received timely support after the work was done, while others experienced delays in closing out service details.Solar.com's composite of published customer feedback, not a customer quote

Problem resolved after install. One reviewer says the issue was found and power was restored again, indicating successful follow-through on a service problem. Representative review excerpt: "Found the problem and we had power again!"

Unresolved follow-up item. Another reviewer says they were told someone would contact them once a special part was obtained, but the follow-up did not happen as expected. Representative review excerpt: "Supposedly the last thing they needed to do was find a special bulb, and they'd contact us when they got it."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.