Brea Roofing Reviews

Reviewers give Brea Roofing a mixed-to-positive read on sales and proposal handling. Many describe clear estimates, helpful explanations, and no upselling, while a smaller set report rude interactions and concerns about how estimates or expectations were handled.Solar.com's composite of published customer feedback, not a customer quote

Clear estimates and low-pressure sales. Several reviewers say the company explained the estimate and process clearly and did not push add-ons. Representative review excerpt: "He explained the estimate, the process and answered our questions."

Helpful pricing paperwork. One reviewer notes that the written quote was more favorable on wood replacement pricing than another quote they received. That points to some transparency in proposal details for at least part of the customer base. Representative review excerpt: "Some companies didn't talk much about it and when reading their quoted price paperwork, the cost of wood replacement was considerably more per linear foot than Brea."

Rude or aggressive estimate experiences. A minority of reviewers describe interactions during estimating as rude, arrogant, or overly forceful about whether a job would be taken. These complaints suggest uneven sales behavior in some cases. Representative review excerpt: "Victor from Brea Roofing was arrogant, rude and unprofessional when he gave me an estimate."

Feedback on pricing and financing is split.Solar.com's composite of published customer feedback, not a customer quote

Pricing or fair pricing. Some reviewers say Brea Roofing’s pricing compared favorably and describe the overall cost as fair. One also notes that a tile price dropped between the original estimate and the time the roof work began. Representative review excerpt: "They cost much less then the rest of the roofers we contacted."

Price changes and add-on payment concerns. A number of complaints center on customers expecting one price or warranty-backed scope and then being asked for more money to complete work. Others say the quoted total felt too high or was not honored as originally discussed. Representative review excerpt: "Although Justin had provided a warranty on the work, he then refused to complete the missing work without additional payment."

Written quote value on materials. One reviewer specifically says the company’s quoted paperwork showed lower wood-replacement pricing than another contractor’s bid. That suggests some customers found the documentation straightforward enough to compare line items. Representative review excerpt: "Some companies didn't talk much about it and when reading their quoted price paperwork, the cost of wood replacement was considerably more per linear foot than Brea."

Communication is the weakest-rated area in the review set. Positive comments mention professionalism and responsiveness, but many reviewers report missed callbacks, long waits for estimates, poor follow-up, and weak ownership after issues came up.Solar.com's composite of published customer feedback, not a customer quote

Missed calls and slow follow-up. Multiple reviewers report repeated failures to return calls, follow through on promised updates, or answer technical questions. Several say they had to keep contacting the company to get basic information or next steps. Representative review excerpt: "This is admittedly a small job, yet on every occasion he failed to call me as promised and failed to communicate with me in any way."

Scheduling delays and uneven coordination. One reviewer says the job was scheduled a few weeks out after rainy-season demand increased, which they present as a delay rather than a breakdown. Taken with other complaints, coordination appears inconsistent. Representative review excerpt: "They were busy after rainy season started so they scheduled me a few weeks out."

Responsive and professional in some jobs. A handful of reviewers describe the team as professional and responsive, with smooth coordination during the project. These comments suggest the experience can be solid when communication stays on track. Representative review excerpt: "They are so professional and responsive."

Timeline feedback leans mixed. Some reviewers say the work started and finished on schedule, while others report delays in estimates, jobs taking months, or problems that lingered beyond the promised timeline.Solar.com's composite of published customer feedback, not a customer quote

On-schedule completion in some reviews. Several reviewers say the roof work stayed on the promised timeline from start to finish. These accounts describe crews arriving when expected and completing the job within the planned window. Representative review excerpt: "THE ROOF - Brea Roofing was on time and on schedule they gave us which was Monday to Thursday from start to finish."

Delayed starts and long completion times. Other reviewers report waiting weeks for estimates or seeing jobs stretch out much longer than expected. A few also say the project took months to finish, which made the timeline feel unreliable. Representative review excerpt: "It's obvious he (not Dan) didn't want to do the job; he ignored my technical question, I had to ask for the estimate after a two week wait, and he..."

Weather-related scheduling pressure. One reviewer notes the company was busy after rainy season and scheduled them a few weeks out. That reads as a moderate delay rather than a total breakdown, but it still reflects timing inconsistency. Representative review excerpt: "They were busy after rainy season started so they scheduled me a few weeks out."

Workmanship is the strongest area in the review set, with many reviewers praising the quality of the roof installation, crew professionalism, and cleanup. Still, a smaller number of complaints mention unfinished details, installation issues, or trouble getting fixes made after the job.Solar.com's composite of published customer feedback, not a customer quote

Strong installation quality and cleanup. Many reviewers describe careful installation, professional crews, and a tidy jobsite afterward. Some specifically mention no leftover nails and note that damaged materials were replaced as part of the work. Representative review excerpt: "They did not try to upsell me and the crew did a great job of cleaning up when they were finished (no nails on my driveway!)."

Installation issues that needed follow-up. A smaller set of reviewers report missed details such as unfinished attachments, water issues, or hanging lines left behind after installation. These comments indicate that site care was not always complete on the first pass. Representative review excerpt: "Brea Roofing replaced our roof but had to ask and ask for them to reinstall ALL the lines attached to the underside of the roof they left hanging for 3..."

Careful replacement work. Several reviews praise the crew for replacing damaged wood and installing roofing components carefully. That suggests solid hands-on workmanship in many completed jobs. Representative review excerpt: "Many of Justin's workers are long-time employees who safely replaced any damaged wood (plywood and facia boards) before carefully installing the necessary new roofing components, edge metal and new shingles."

Post-install support and longer-term performance are generally positive but not uniform. Reviewers describe helpful leak diagnosis and repair follow-up, while others report trouble getting warranty or repair help after a leak or equipment failure.Solar.com's composite of published customer feedback, not a customer quote

Helpful leak diagnosis and repair support. Some reviewers say Brea Roofing returned later to diagnose leaks and make needed repairs, including cases where the cause was not the roof itself. These comments point to capable post-install troubleshooting when support did happen. Representative review excerpt: "Also, when we had a leak in our breakfast room wall, Brea Roofing returned and determined that the leak was caused not by a roof problem but by improper flashing..."

Warranty and repair follow-through concerns. Other reviewers say they had difficulty getting help after a leak or were told warranty coverage had expired. A failed solar vent fan is another example of post-install performance problems mentioned in the reviews. Representative review excerpt: "Our roof leaked and there was a lot more damage we have called and called and they now say that the warranty has expired and they are not responsible for..."

Honest repair timing in one case. One reviewer says the company was upfront about being busy but still came out when promised to handle a repair estimate. That suggests some customers did receive clear and reliable follow-up. Representative review excerpt: "Victor was very honest and upfront about how busy he was when I called asking for a repair estimate but, as he promised, he came out when he could to..."

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California. Note: the install counts on this page cover California investor-owned-utility records only.