California Renewable Energy Reviews

Reviewers most often describe the sales process as clear, helpful, and low-pressure, especially when reps explain incentives, financing, and permit-related steps. A smaller set of reviews raises concerns about whether the delivered system or service matched what was discussed in the proposal.Solar.com's composite of published customer feedback, not a customer quote

Helpful explanations. Many reviewers say the team took time to answer questions and explain rebates, incentive timing, and financing options in plain language. Representative review excerpt: "She consistently goes above and beyond to ensure that every aspect of the process— from rebates and tax incentives to financing options— is clearly explained."

Low-pressure consults. Some customers report that the company worked within their budget and did not pressure them during the sales process. Representative review excerpt: "Cal Renewable Energy did not pressure us at all, and worked with us to fit our budget, giving us options for financing or cash, and also finding the right time..."

Proposal expectation gaps. A smaller group of reviewers says the results did not match what they believe was promised in the sales discussion, including concerns about expected benefits and included upgrades. Representative review excerpt: "Does not provide any benefits promised from the sales proposal."

Reviewers generally describe pricing and financing conversations as straightforward, with several saying the company explained options clearly and worked within budget. The main complaint pattern centers on disappointment with final costs or expected bill reductions after the system was installed.Solar.com's composite of published customer feedback, not a customer quote

Clear financing options. Reviewers frequently say the company explained financing choices clearly and helped them understand the tradeoffs between payment methods. Representative review excerpt: "She consistently goes above and beyond to ensure that every aspect of the process— from rebates and tax incentives to financing options— is clearly explained."

Pricing pricing. Some customers report that the company offered strong pricing and fit the project to their budget without pressure.

Cost expectations disappointed. A few reviewers say they expected a lower bill or stronger savings after installation and were dissatisfied with the financial outcome. Representative review excerpt: "They installed solar on our roof 2 years ago with promises of doing away with our PG&E bill."

Reviewers mostly describe strong coordination, with frequent praise for responsive staff, active follow-up, and hands-on project ownership. Complaints are uncommon, but a small number mention weak communication early in the process.Solar.com's composite of published customer feedback, not a customer quote

Responsive ownership. Many reviewers say representatives stayed involved, answered questions, and kept the project moving through permit and scheduling steps. Representative review excerpt: "Brent, their representative, spent hours at the permit office and kept us informed and worked through all of the kinks that the permit office threw at us."

Quick issue recovery. Some customers report that when a hiccup came up, management reached out quickly and worked to correct it. Representative review excerpt: "We did have a hiccup along the way, but Alicia, the owner, reached out immediately and made a genuine effort to rectify everything, which we really appreciated."

Early communication gaps. A small number of reviewers describe communication as weak at the start of the project, even if the experience improved later. Representative review excerpt: "Poor communication to begin with, but once the unit was installed every thing was good."

Timeline feedback is strongly positive overall. Reviewers often say projects moved quickly, stayed on track through permitting, and came with regular updates.Solar.com's composite of published customer feedback, not a customer quote

Fast project movement. Reviewers say the work advanced quickly once the company got involved, including projects that had been delayed elsewhere. Representative review excerpt: "This project had been a nightmare for the last two years, but when California Renewable Energy came in, along with Solar Doctors, things went fast, smoothly, and we couldn't be..."

Permit follow-through. Some customers note that the team spent substantial time handling permit office issues while keeping them informed. Representative review excerpt: "Brent, their representative, spent hours at the permit office and kept us informed and worked through all of the kinks that the permit office threw at us."

Consistent updates. Several reviewers say they received communication throughout the install and activation process from start to finish. Representative review excerpt: "And from start to finish, it was installed quickly and professionally and I received communication the whole way through."

Most reviewers describe the installation crews as professional, efficient, and careful with the job site. The complaint pattern is limited, but one review mentions roof leaks after the work.Solar.com's composite of published customer feedback, not a customer quote

Professional crews. Reviewers frequently praise the installers for being professional and getting the work done cleanly and efficiently. Representative review excerpt: "This project had been a nightmare for the last two years, but when California Renewable Energy came in, along with Solar Doctors, things went fast, smoothly, and we couldn't be..."

Responsive to roof issues. Some customers note that the company also handled roofing-related coordination when repair work was needed around the solar installation. Representative review excerpt: "We ran into a roofing issue and needed a few solar panels removed for the repair work."

Roof leak complaint. A small number of reviewers report roof damage concerns after installation and associate them with dissatisfaction about the completed job. Representative review excerpt: "In debt for 67 thousand dollars and roof leaks and have not seen any reduction in PGE."

Post-install feedback is mostly positive, with reviewers mentioning helpful follow-up and satisfaction with system updates or service response. Still, a few complaints point to unresolved concerns about system results and post-install support.Solar.com's composite of published customer feedback, not a customer quote

Helpful follow-up. Some reviewers say the company made a genuine effort to address issues after installation. Representative review excerpt: "We did have a hiccup along the way, but Alicia, the owner, reached out immediately and made a genuine effort to rectify everything, which we really appreciated."

Satisfied with newer systems. Several customers say they would recommend the company for system upgrades or replacement work. Representative review excerpt: "I highly recommend this company for anyone that needs to update their old system or have a better system than what they probably have."

Performance concerns. A small set of reviewers says they were disappointed with system outcomes after installation, including monitoring or expected savings-related results. Representative review excerpt: "In debt for 67 thousand dollars and roof leaks and have not seen any reduction in PGE."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.