Calstate Solar Reviews

Reviewers mostly describe the sales and proposal process as clear and helpful, with several positive experiences around quotations and setup. There is also one sharp complaint about an unsolicited sales call and disrespectful conduct, so the category reads as positive overall but not without concern.Solar.com's composite of published customer feedback, not a customer quote

Helpful proposal guidance. Several reviewers say the quotation and setup process was handled well and helped move their project forward. These comments describe clear guidance and an easy start to the process. Representative review excerpt: "I've had immense pleasure working with Dannette on the quotation for a new solar system on a different property and she definitely made the setup process for my primary home..."

Satisfied solar outcome. Some reviewers tie the sales experience to a result they were happy with over time, including limited bills after installation. That suggests the early proposal stage matched at least some customers' expectations. Representative review excerpt: "Haven't had a Bill in 5 of those years and only finally had a Bill this last year for 200 dollars, the fault of Edison mainly due to their new..."

Complaint about outreach conduct. One reviewer describes an unsolicited sales call that felt dismissive and inappropriate. This is the main negative pattern in the sales feedback. Representative review excerpt: "This company made an unsolicited call in which, as soon as I said I didn't want the service, the representative made a point of mocking the science behind climate change..."

Reviewers generally report favorable experiences with pricing and financing, including clear expectations around deposits and paying cash. The available feedback does not show a recurring complaint pattern about surprise costs or confusing financing terms.Solar.com's composite of published customer feedback, not a customer quote

Cash and deposit experience. One reviewer says they paid cash for the system and still felt financially ahead, even when comparing deposit issues elsewhere. That points to a straightforward and positive pricing experience for at least some customers. Representative review excerpt: "( I paid cash for my entire home system) Even if I would not have gotten my deposit back from the other company I still would come out ahead by..."

Low ongoing bill reported. Another reviewer links the system to very low electric bills over time, which suggests the cost picture was understood as favorable after installation. This is a customer-reported outcome rather than a universal promise. Representative review excerpt: "Haven't had a Bill in 5 of those years and only finally had a Bill this last year for 200 dollars, the fault of Edison mainly due to their new..."

Favorable overall value. A third reviewer gives an uncomplicated positive assessment of the company and recommends it to homeowners considering solar. In context, the pricing feedback leans clear and satisfactory. Representative review excerpt: "We couldn't be happier and would recommend Cal State Solar to anyone considering solar for their home."

Feedback on communication and coordination is mixed but leans positive overall. Many reviewers describe helpful back-and-forth, document handling, and support through different steps of the project, while a meaningful set of complaints says calls, emails, and phone lines were slow or unanswered.Solar.com's composite of published customer feedback, not a customer quote

Helpful hands-on coordination. Several reviewers say staff helped them work through paperwork, install setup, and other project steps. These accounts describe a hands-on approach that reduced friction during the process. Representative review excerpt: "In any case, after a lot of a going back and forth and submitting my documents online (which didn't go through the first time, my fault), Dannette helped me set..."

Responsive project support. Reviewers also describe pleasant back-and-forth communication during quotation and installation planning. In those cases, the company seems to have stayed engaged through the process. Representative review excerpt: "Very nice correspondence back-and-forth about install and set up of solar panels."

Communication gaps after issues. A notable complaint pattern says calls and emails were not returned promptly, and one reviewer says the phone lines seemed difficult to reach. That makes responsiveness the main weak spot in this category. Representative review excerpt: "Good luck getting someone to answer the phone or respond back to you via email in a timely manner."

Timeline feedback is the weakest area in the review set. A few customers report smooth activation scheduling, but more reviewers describe delays, missed appointments, and long waits tied to activation, utility coordination, and follow-up.Solar.com's composite of published customer feedback, not a customer quote

Long activation delays. Several reviewers report waiting weeks or even months between installation and final activation. This is the dominant complaint pattern and the main reason the category score sits lower. Representative review excerpt: "Unfortunately, this process took three months from the time my system was installed to the time that the PTO was finalized."

Missed or hard-to-coordinate visits. Other reviewers describe no-shows, narrow appointment windows, or difficulty getting someone to come out for activation. Together, these comments point to unreliable scheduling in parts of the process. Representative review excerpt: "When we were trying to connect our solar, Danielle, the scheduler, scheduled the tech to come out to our house from 1-4pm or else they will not be able to..."

Some activation help was timely. A small number of reviewers say staff helped get activation on the schedule or resolved utility-related issues quickly. These comments suggest the process can move well when coordination goes right. Representative review excerpt: "We were having issues with the utility company and Dani took care of it for us and had us on their schedule for our solar system to be activated within..."

Most reviewers describe the installation work and site handling positively, including smooth projects, professional crews, and support through inspections and repairs. There is one negative note about underwhelming panel function, but the broader pattern is better than the complaints suggest.Solar.com's composite of published customer feedback, not a customer quote

Smooth installation experience. One reviewer says a large commercial project went very smoothly from design through installation. That points to solid execution on at least some jobs. Representative review excerpt: "The project went real smooth that I decided to have a 103 panel system designed and installed by Mark on my commercial property in 2016."

Professional work through inspections. Reviewers describe helpful support during inspections, installation, and permit-related steps. These comments suggest the crew and process were handled with care. Representative review excerpt: "Whenever I had a question or concern throughout the various processes and stages of inspections, installation, permits, etc."

Limited workmanship complaint. One reviewer says the panels were only average in function when operating. This is the main negative note in the workmanship feedback, but it appears isolated. Representative review excerpt: "The solar panels when actually functioning are average at best."

Long-term support and performance reviews are mostly positive, with customers describing good production, monitoring follow-up, and help after activation. The main concern is that support can be uneven when a job has already been completed, especially if a customer is trying to get follow-up service.Solar.com's composite of published customer feedback, not a customer quote

Positive production outcomes. Several reviewers report favorable system performance over time, including low bills and continued value after installation. These comments suggest many customers are satisfied with how the system performs long after the initial job. Representative review excerpt: "Haven't had a Bill in 5 of those years and only finally had a Bill this last year for 200 dollars, the fault of Edison mainly due to their new..."

Monitoring and issue follow-up. One reviewer describes receiving a monitoring alert and getting attention around the issue, which indicates some post-install support is in place. That kind of follow-up matters in long-term system care. Representative review excerpt: "I had an email from the monitoring company Enphase notifying me that one circuit on the 103 panel wasn't reporting any production of electricity in December 2019."

Post-job support concern. A negative review says follow-up calls were not returned after the job was finished. That points to an occasional weakness in aftercare rather than a widespread pattern. Representative review excerpt: "They don't return calls after the job is done, and the job was done very very very poorly."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.