Certified Roofing Specialists Reviews

Reviewers most often describe the sales process as clear, knowledgeable, and upfront about costs. A smaller set of complaints mentions estimates that felt incomplete, pricing concerns, or contract expectations that did not match the later experience.Solar.com's composite of published customer feedback, not a customer quote

Upfront, knowledgeable proposals. Reviewers frequently say the team explained the project clearly and provided detailed quotes with few surprises. Several describe the sales process as honest and easy to understand. Representative review excerpt: "Very knowledgeable, super honest told me up front the cost's no hidden extra's!"

Clear process from the start. Customers also report that the proposal stage felt organized and that the team communicated pricing and scope in a way that reduced stress. Representative review excerpt: "From the very beginning, David provided excellent customer service, was honest about his pricing, and made the entire process much less stressful."

Some estimate concerns. A smaller number of reviewers say the initial quote or inspection process felt incomplete or led to disappointment after signing. These complaints focus on estimate quality, pricing expectations, or how the project unfolded after contract. Representative review excerpt: "We had high hope after working with 3 different company , they provide fastest and most complete quote by email , we signed the contract immediately and that's where nightmare..."

Feedback on pricing is mixed but leans positive overall.Solar.com's composite of published customer feedback, not a customer quote

Pricing or reasonable pricing. Many reviewers say the price landed in a reasonable range and came with strong detail in the proposal.

Clear payment documentation. Several customers mention that the office provided organized final receipts and payment summaries. Those reviews suggest the billing process was understandable once work was complete. Representative review excerpt: "And at the end of both projects, for the office to email me a final receipt showing all my payment installments in one document."

Added costs and billing questions. Other reviewers report extra charges, higher-than-expected pricing, or confusion around added fees. A few also describe slower responses after a deposit or questions about refund and follow-up billing. Representative review excerpt: "After they received my deposit, they started to give vague responses and replied once a week."

Reviewers often praise the team for being responsive, patient, and helpful once a project was underway. Still, this category has a meaningful share of complaints about delayed call-backs, unclear handoffs, and situations where customers felt they had to chase updates themselves.Solar.com's composite of published customer feedback, not a customer quote

Frequent updates and helpful coordination. Many reviewers say staff kept them informed, answered questions, and served as a consistent point of contact during the project. These reviews describe the coordination as reassuring and organized. Representative review excerpt: "Omar communicated with us often, answering all of our questions and keeping us apprised of the work to be done each day."

Good on-site communication. Customers also report that the crew and project lead communicated well during installation and handled questions quickly. Several note that the team was patient and did not pressure them. Representative review excerpt: "Despite me being in and out of communication at the start, David was patient, did not pressure, was always available, helpful, super pleasant, and the glue between us and the..."

Missed calls and customer follow-up. Some reviewers say communication was harder to maintain at the beginning or that they had to call for clarification on issues. These complaints focus on call-backs, paperwork follow-up, and customers needing to initiate updates themselves. Representative review excerpt: "A note was left by the city inspector which I had to call to figure out what it meant (apparently they had forgotten paperwork for him or something but the..."

Timeline feedback is mixed, with many reviewers saying work finished on schedule or earlier than expected. At the same time, a notable set of complaints centers on permitting, rescheduling, and waiting for project steps to move forward.Solar.com's composite of published customer feedback, not a customer quote

Projects finished on schedule. Reviewers often say the work moved quickly once it started and that the crew completed the job within the expected window. Some mention that the team adjusted well to scheduling needs and finished earlier than planned. Representative review excerpt: "Jose answered every phone call and question, roof lols great and was installed and completed in 4 working days start to finish."

Responsive to inspection needs. Several customers describe the team as attentive during the final stages, including inspection-related adjustments and daily progress check-ins. Those reviews suggest the company can stay engaged through closeout. Representative review excerpt: "When it came to the final inspection they were able to accommodate the city's request for virtual inspection by utilizing a drone to capture pictures."

Permit and scheduling delays. Other reviewers report delays tied to permits, inspections, or shifting start dates. In these accounts, customers say they had to follow up to learn what was holding the project up or to confirm the schedule. Representative review excerpt: "I have to call them to be alerted that there was some issue procuring the permits and I will get another call when they are ready to reschedule."

This is the strongest category in the review set. Most reviewers describe the installation quality as excellent, the crews as professional, and the cleanup as thorough, though a smaller number mention cleanup gaps, paperwork issues, or incomplete follow-through.Solar.com's composite of published customer feedback, not a customer quote

Strong installation quality. Reviewers frequently describe the roof work as excellent and say the finished result looked good. Several also mention that the project was completed efficiently without major issues. Representative review excerpt: "The entire project took three days: Day 1: Complete removal of the old roof Day 2: Underlayment and shingle installation Day 3: Final touches and clean-up Juan Carlos truly went..."

Careful cleanup and professionalism. Customers often note that the crew cleaned up well each day and kept the worksite orderly. These reviews emphasize professionalism and attention to detail during the install. Representative review excerpt: "The crew came to work as scheduled, cleaned up very well daily, and finished work earlier than planned."

Occasional site-care complaints. A smaller set of reviewers report concerns about cleanup or protection of property during the job. These comments focus on dust, debris, or worries about how surrounding areas were handled. Representative review excerpt: "There was dust and leaves in the pool from the wind (it definitely wasn't perfectly clean) but it absolutely did not have shingles and nails in it - otherwise Bruno..."

Post-install feedback is mostly positive, with reviewers describing helpful warranty support and responsive follow-up after the job was done. The main complaint pattern involves repair issues, warranty disputes, or concerns that problems lingered after completion.Solar.com's composite of published customer feedback, not a customer quote

Helpful warranty follow-through. Some reviewers say the company helped resolve warranty questions or other post-install issues. These comments suggest the team can remain engaged after turnover. Representative review excerpt: "When we had a minor issue with the warranty from Owen's Corning, Kevin took care of it."

Post-install support on system needs. A few customers report that staff returned to help with follow-up needs, including reconnecting solar equipment or addressing service questions. Those reviews describe the support as straightforward and useful. Representative review excerpt: "More recently, Omar personally came by to reconnect my solar system to my new WiFi after we upgraded our network."

Repair and warranty frustrations. Other reviewers say they had trouble getting issues resolved after installation, including lingering leaks or follow-up repair concerns. These complaints focus on how warranty support handled problems after the initial work was finished. Representative review excerpt: "I try to explain I'm concerned about the underlayment repair still leaking and that it states I have a 2 year warranty."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.