Clayco Electric Reviews

Reviewers most often describe the sales process as clear and straightforward, with several saying the pricing and expectations matched what was promised. A smaller set of complaints points to concerns about attitude and follow-through on the sales side, so the overall picture is positive but not unqualified.Solar.com's composite of published customer feedback, not a customer quote

Clear proposals and fair pricing. Several reviewers say the proposals were understandable, the pricing was strong, and the company delivered what it said it would during the sales process. Representative review excerpt: "Great pricing and did exactly what they said and on time."

Contractor experience felt strong. Some reviewers describe the sales experience as professional and helpful, with one saying the team was all they could ask for in a contractor. Representative review excerpt: "These guys are all you could ask for in a contractor."

Sales-side complaints. A small number of reviewers describe problematic interactions, including complaints about attitude and about a problem that they say they were left to have another contractor fix. Representative review excerpt: "But you, Clay, are responsible for your condescending attitude towards single, senior women from wealthy neighborhoods."

Feedback on pricing and financing is mixed. Many reviewers mention good pricing, responsive communication, and a straightforward experience, but some raise concerns about final payment timing, refunds, or unexpected cost-related issues tied to project timing and completion.Solar.com's composite of published customer feedback, not a customer quote

Positive pricing experiences. Reviewers frequently describe the pricing as good or great and say the company was straightforward about the quote and process. Representative review excerpt: "I got a quote that was a great price."

Responsive and uncomplicated for some buyers. Some reviewers connect the pricing experience with quick answers and a smooth process, describing the company as easy to work with on cost-related questions. Representative review excerpt: "Always great communication and fast responses to all of my questions."

Payment and cost complaints. A smaller group reports concerns about final payment timing, surprise costs, or feeling pressured around the financial side of the project and completion. Representative review excerpt: "I was finally given permission to operate the system on June 25, 2024, which at that time I also had to pay the remaining amount of money per the contract..."

Most reviewers describe the company as responsive, detailed, and easy to reach during the project. The main complaints are about missed follow-up or coordination gaps, so this category trends positive but with some notable exceptions.Solar.com's composite of published customer feedback, not a customer quote

Responsive during the project. Reviewers often say communication was fast, detailed, and easy, with the team answering questions and following through on what they said they would do. Representative review excerpt: "We were not disappointed, communication was easy and detailed, all things stated were followed through and accurate and the work done by the crew was excellent quality."

Professional coordination. Some reviewers highlight friendly interactions, quick responses, and good cleanup, suggesting solid project coordination from start to finish. Representative review excerpt: "friendly, professional, quick response to questions, good cleanup after the solar install."

Follow-up gaps for a few customers. A few reviewers report difficulty getting a response or resolving issues after the install, which pulled down the category score. Representative review excerpt: "I have called him multiple times and he has not responded."

Timeline feedback is mostly positive, with many reviewers saying permitting, scheduling, and installation moved quickly. There is still a small amount of criticism around project completion and commissioning, so the category sits near the upper end of mixed-positive territory.Solar.com's composite of published customer feedback, not a customer quote

Fast start-to-finish projects. Several reviewers say the process moved efficiently, with one describing the job as taking only about two weeks from first contact to completion. Representative review excerpt: "His installation engineers worked efficiently and the entire process, from first contact to satisfied customer only took about two weeks."

Quick permitting and installation. Reviewers also note prompt processing and fast installation, including cases where the work was completed in a day or timed carefully to meet a deadline. Representative review excerpt: "Clayco processed my application promptly so as to be within the deadline for NEM2, a crucial condition for installation of my solar panels."

Completion delays in a few cases. One reviewer says the system was inspected but not fully commissioned, indicating that not every project reached activation as smoothly as expected. Representative review excerpt: "They had passed city inspection but had not installed a required heat/smoke detector per the approved engineering plan and never commissioned the system."

Workmanship is one of the stronger areas in the review set. Most reviewers describe the crews as efficient, detail-oriented, and careful with cleanup or minor repairs, though a few complaints mention installation defects or property damage.Solar.com's composite of published customer feedback, not a customer quote

Strong overall install quality. Many reviewers describe the crew’s work as excellent, efficient, and attentive to detail during the installation itself. Representative review excerpt: "We were not disappointed, communication was easy and detailed, all things stated were followed through and accurate and the work done by the crew was excellent quality."

Care with cleanup and fixes. Some reviewers note good cleanup and willingness to correct small issues, such as repairing a roof tile or handling project details carefully. Representative review excerpt: "I had a broken roof tile which honestly could have already been broken but they fixed it anyway."

A few workmanship complaints. A small number of reviewers report installation problems, including wiring concerns, a roof leak, or incomplete site work that required follow-up. Representative review excerpt: "His crew somehow installed the modules incorrectly and now I have a roof leak."

Post-install feedback is generally positive, with several reviewers saying their systems are performing well and monitoring tools are helpful. Still, some reviewers report trouble getting support for repairs or warranty claims after the system was up and running.Solar.com's composite of published customer feedback, not a customer quote

Systems performing well for many owners. Several reviewers say they are happy with the system after installation and report no major problems over time. Representative review excerpt: "We are one year in with our solar system and are very happy."

Helpful monitoring and feedback. Some reviewers say performance monitoring helped them spot issues early, which made it easier to keep the system working as expected. Representative review excerpt: "The Enphase mini-inverters keep me informed about system performance which helped me spot and correct a single panel that had intermittent disconnects."

Warranty and service concerns. A few reviewers report difficulty getting help after installation, including warranty-related requests and follow-up on systems that still were not working. Representative review excerpt: "I have a solar panel that has gone bad and they won't help with a warranty claim."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.