Sales & proposal integrity
Sales Integrity7.1/10
Reviewers mostly describe the sales and proposal process as clear, informative, and low-pressure. The small amount of negative feedback centers on pressure tactics, but that pattern appears rare in the review set.Solar.com's composite of published customer feedback, not a customer quote
Clear, informative proposals. Reviewers say the proposal process was straightforward and that the team took time to explain each step and reduce miscommunication. Representative review excerpt: "He walked me through every step of the process and was upfront and informative."
Detailed upfront review. Reviewers also report that relevant information was gathered before the proposal was sent, which helped keep expectations aligned. Representative review excerpt: "He made sure to get all relevant information before he sent the proposal to make sure there weren't any changes or miscommunication."
Pressure concerns were uncommon. A small number of reviewers describe high-pressure sales behavior, but this appears to be an isolated complaint rather than the dominant pattern. Representative review excerpt: "I initially contacted a company with an address here in the desert, they were high-pressure sales and not very professional."
Price & financing transparency
Price Transparency7.0/10
Reviewers generally describe pricing as affordable and the payment process as easy to understand. Feedback also mentions payment options and clear service confirmation, while a small number of complaints point to isolated cost or service-fit concerns.Solar.com's composite of published customer feedback, not a customer quote
Affordable pricing. Reviewers frequently say the service was reasonably priced and that the cost felt fair for the work completed. Representative review excerpt: "Came on time, communicated well throughout, did a great job on the panels and the price was very affordable."
Payment options were available. Some reviewers note that the company offers multiple ways to pay, including payment plans and card options with an added fee. Representative review excerpt: "They offer payment plan options, Zelle, cash, or for 4% fee credit card payment for the rest of the balance."
Occasional cost or fit complaints. A small number of reviewers describe dissatisfaction tied to pricing details or whether the service addressed the issue they expected. Representative review excerpt: "I got the solar panel cleaning for $200 with the $50 summer discount, but upon looking at my panels, there was moss buildup that would not come off on the..."
Communication & coordination
Communication7.7/10
Communication is one of the most consistently praised parts of the review set. Reviewers often mention quick responses, clear scheduling, and professional follow-through, with only rare complaints about booking or coordination.Solar.com's composite of published customer feedback, not a customer quote
Responsive and transparent. Reviewers say messages and calls were answered quickly and that communication stayed transparent through the process. Representative review excerpt: "He always responded quickly, we had a few text and calls before an official contract was sent to me."
Professional updates. Reviewers also describe a professional process with service-date emails, invoices, and receipts that helped keep the job organized. Representative review excerpt: "Process was very professional with an email for the date of service and proper invoice and receipt for payment."
Rare booking issue. A small number of reviewers report that online booking was unreliable, though they still described the completed work positively. Representative review excerpt: "Online booking was unreliable but the service and quality of work was very good."
Timeline reliability
Timeline Reliability7.2/10
Reviewers mostly describe the company as punctual and able to schedule service promptly. Complaints about timing appear uncommon, but a small number of reviewers note some confusion or inconsistency around scheduling.Solar.com's composite of published customer feedback, not a customer quote
On-time arrivals. Many reviewers say the crew arrived on time and got started right away. Representative review excerpt: "Reuben answered right away, we were able to schedule an appointment for solar cleaning, he showed up right on time and went straight to work."
Prompt scheduling. Reviewers also mention that appointments were easy to set and that service timing was handled clearly. Representative review excerpt: "Excellant service, on time and explained the service."
Some timing confusion. A few reviewers describe confusion about the timing of the job, suggesting that scheduling was not perfectly consistent in every case. Representative review excerpt: "Though Little bit confused about the time in the job, Reuben was helpful."
Workmanship & site care
Workmanship7.8/10
Work quality and site care receive very strong feedback overall. Reviewers commonly mention careful cleaning, professional crews, and good cleanup, with only rare mentions of issues discovered during the visit.Solar.com's composite of published customer feedback, not a customer quote
Careful, professional work. Reviewers frequently describe the crew as professional and say the panels were cleaned thoroughly. Representative review excerpt: "The communication was amazing and Bernardo did a fantastic job cleaning the panels."
Strong cleanup and finish. Several reviewers say the work left the system looking refreshed and that the site was handled neatly. Representative review excerpt: "The deep cleaning they performed on our solar tiles made the roof look brand new again, just as it did when it was first installed five years ago."
Issues found during service. A small number of reviewers mention that the team discovered pre-existing damage or other problems while working on the system. Representative review excerpt: "Learned alot about my solar, found damage I was unaware of."
Long-term support & performance
Long-Term Support5.0/10
Reviewers often report better system output after service and appreciate warranty-related reassurance. This category is more mixed than the others because a small but notable set of reviews describes post-service issues, system problems, or the need for follow-up help.Solar.com's composite of published customer feedback, not a customer quote
Improved output after service. Many reviewers say the panels performed better after cleaning and that energy output increased noticeably. Representative review excerpt: "Reuben did what he said-showed up on time, cleaned the solar panels so you could eat off them, and now the output is back to what it was when they..."
Warranty reassurance. Some reviewers mention peace of mind from having warranty-backed support if issues come back later. Representative review excerpt: "There is peace of mind that if they return I can call the company to come help check it out since there is a warranty."
Post-service issues appeared in a few reviews. A small number of reviewers report system-related problems or other issues that came up during or after service and required attention. Representative review excerpt: "They were extremely helpful since when Kenny arrived to clean my panels there was an issues with my system."
How this is built: category scores and summaries weigh the company's full published rating record (751 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.