Sales & proposal integrity
Sales Integrity7.0/10
Reviewers mostly describe a straightforward sales process, with several saying the team was clear, honest, and low-pressure during bidding and proposal discussions. A small number of reviews raise concerns about how initial expectations or quoted scope were handled, but those complaints appear rare relative to the positive feedback.Solar.com's composite of published customer feedback, not a customer quote
Low-pressure, clear reps. Reviewers frequently say the sales conversations felt honest and easy to navigate, with representatives answering questions without pushing hard. One reviewer specifically noted a no-pressure experience during the proposal visit. Representative review excerpt: "He was absolutely no pressure and overall a fantastic representative of the company."
Detailed and responsive quoting. Several reviewers report that the company took time to explain the work and respond to questions during the estimate process, which helped them feel comfortable moving forward. Representative review excerpt: "Out of the four companies I had out, Kenneth was the only one that I felt that was not annoyed by the many questions that I had."
Scope expectation concern. A small number of reviewers describe disagreement between what they said they were looking for and how the visit unfolded, suggesting that scope alignment may not always be seamless. Representative review excerpt: "Before he came out, I explained that we had already received two quotes for insulation removal and replacement that were both under $3,000."
Price & financing transparency
Price Transparency6.7/10
Feedback on pricing and financing is mostly positive, especially around rebate handling, financing setup, and perceived energy-bill savings after the work. There is also a limited complaint pattern tied to price expectations or rebate timing, so this category reads positive-to-mixed rather than uniformly strong.Solar.com's composite of published customer feedback, not a customer quote
Financing and pricing handled clearly. Reviewers mention that financing and scheduling were handled during the estimate process, and some appreciated having those details organized up front. One reviewer also highlighted the owner’s hands-on role in arranging zero financing. Representative review excerpt: "I was impressed that as the owner he was doing shows, doing the inspection, estimating, scheduling of the job, arranged zero financing and was on site managing and ensure it..."
Rebate timing worked out. Some reviewers mention hiccups with rebate timing, but say they ultimately received the rebates and were satisfied with the result. Representative review excerpt: "We did have some hiccups with the rebate for the work but I got all the rebates and I’m very pleased with there quality of work."
Price expectation mismatch. A small number of reviews describe a pricing conversation that did not go the way they expected, pointing to occasional friction around cost expectations or what the visit was meant to cover. Representative review excerpt: "I reminded him that I had been clear from the beginning that the only reason for the visit was to see if he could beat or at least match the..."
Communication & coordination
Communication7.2/10
Reviewers generally describe the team as responsive, organized, and good about providing updates throughout the project. The limited complaints suggest that communication is usually strong, though a few customers reported follow-up messages or coordination issues after the initial work was underway.Solar.com's composite of published customer feedback, not a customer quote
Frequent updates. Several reviewers say they were kept informed at each step and had questions answered promptly, which helped the project feel organized. Representative review excerpt: "He communicated every step of the way, making sure i always knew what was going on and answering any questions we had."
Crew stayed in contact. Reviewers also mention that both management and installers stayed in touch, arrived promptly, and kept the worksite tidy during the job. Representative review excerpt: "The team from the top management to the installers, were always in contact, prompt, clean and efficient."
Unwanted follow-up messages. A small number of reviewers report continued texts or emails about project changes after they had already set expectations, suggesting that coordination can occasionally become repetitive or mismatched. Representative review excerpt: "Since then, I've continued to receive texts and emails from Dave and Clear Efficiency suggesting changes to the scope of the project, even though I made it clear that the..."
Timeline reliability
Timeline Reliability7.0/10
Timeline feedback is mostly favorable, with reviewers describing on-time arrivals, flexible scheduling, and smooth coordination around their availability. A small number of comments point to inspection or activation problems, so the category is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Scheduling flexibility. Reviewers note that the team worked around busy schedules and got projects done when it was convenient for the homeowner. Representative review excerpt: "Jesse and his team got me right in and worked around my busy work schedule and was even able to get the attic done while I was at work."
On-time and clean finish. Some customers say the crew arrived on time and left the property clean after the work was finished. Representative review excerpt: "They were on time and left everything very clean."
Inspection issue reported. One reviewer reports that part of the work did not pass inspection, which points to an occasional reliability concern during the closeout phase. Representative review excerpt: "They used Rotten Wood to build my cat walk in the attic that i had in a pile to throw away and they also did not pass inspection"
Workmanship & site care
Workmanship7.7/10
Most reviewers describe solid workmanship, professional crews, and good site cleanup. The complaint pattern is limited, but it does include a serious inspection-related concern in one review, so the overall picture is strong with a small watch-out.Solar.com's composite of published customer feedback, not a customer quote
Professional crews. Reviewers commonly describe the installers as polite, professional, and thorough while completing the work. Representative review excerpt: "Their crew came out and was polite, professional, and did an outstanding job installing both my air conditioner and heater."
Detailed attic and system work. Several reviews mention careful attic, insulation, ductwork, and equipment work, including sealing and cleanup as part of the job. Representative review excerpt: "I recently had Clear Efficiency completely overhaul my attic, They removed all of our old, degraded insulation, replaced all of our old ductwork, thoroughly air-sealed the entire attic, and installed..."
Inspection-related workmanship concern. A small number of reviewers report workmanship problems tied to attic construction or inspection follow-up, which suggests quality control is usually strong but not perfect. Representative review excerpt: "They used Rotten Wood to build my cat walk in the attic that i had in a pile to throw away and they also did not pass inspection"
Long-term support & performance
Long-Term Support6.0/10
Post-install feedback is generally positive, with reviewers reporting good system performance, lower energy use, and a helpful hands-on approach after installation. Still, this is the lowest-scoring category, and the limited complaint pattern suggests some customers may run into support or follow-through issues after the initial job is complete.Solar.com's composite of published customer feedback, not a customer quote
Noticeable performance gains. Reviewers say systems are cooling better, HVAC equipment is running less, and energy bills have improved after the work was completed. Representative review excerpt: "It’s cooling my house like I’ve never seen before and I couldn’t be more pleased with the process and outcome working with Clear Efficiency."
Owner involvement after install. Some reviewers highlight direct owner involvement in inspection, scheduling, and job oversight, which they felt improved the post-install experience. Representative review excerpt: "I was impressed that as the owner he was doing shows, doing the inspection, estimating, scheduling of the job, arranged zero financing and was on site managing and ensure it..."
Support follow-through concern. A small number of reviews suggest that the company’s longer-term follow-through is not always as smooth as the initial installation experience, particularly when service needs continue after the job. Representative review excerpt: "Additionally, they hold themselves to a very high standard and when they weren't able to access a very small portion of our attic with a vaulted ceiling in order to..."
How this is built: category scores and summaries weigh the company's full published rating record (52 Google reviews averaging 4.7 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.