Sales & proposal integrity
Sales Integrity7.1/10
Reviewers generally describe the sales process as clear, honest, and low-pressure. Feedback centers on straightforward explanations and proposals that matched what customers expected once the work began.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the sales conversations were informative and helped them understand the project details before signing. Representative review excerpt: "I shopped around a lot before buying our panels, and Carlos was one of the best I spoke with as far as explaining everything to me and taking a lot..."
Low-pressure experience. Customers describe the process as honest and non-pushy, with expectations set clearly from the start. Representative review excerpt: "I never felt pressured and felt that I received honest information."
Proposal matched delivery. Some reviewers report that the installation proceeded smoothly and in line with what was described at the outset. Representative review excerpt: "After I have signed the contract with CM Solar Electric, the installation process happened very smoothly and exactly as he told me at the beginning."
Price & financing transparency
Price Transparency6.8/10
Reviews around price and financing are positive, with customers describing the cost as fair and the financing process as straightforward. The available feedback also suggests the paperwork and incentive timing were handled without confusion.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing. Reviewers say the pricing felt fair for the project they received. Representative review excerpt: "We felt the cost was fair."
Financing paperwork handled clearly. Customers describe the loan and filing steps as moving along in an organized way from application through installation. Representative review excerpt: "The whole process took a matter months from the loan application, plans being submitted with the County, the proper forms being filed with SDGE, to installation and eventually getting the..."
Transparent expectations. Some reviewers also mention that the proposal and cost discussion were explained well enough to support an informed decision. Representative review excerpt: "I shopped around a lot before buying our panels, and Carlos was one of the best I spoke with as far as explaining everything to me and taking a lot..."
Communication & coordination
Communication7.4/10
Communication is a consistent strength in the review set. Reviewers describe responsive follow-up, clear handoffs, and steady coordination across the project.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-up. Customers say questions were answered quickly by email, text, or phone. Representative review excerpt: "He was quick to respond either by email, text or phone call whenever I had a question."
Smooth project handoff. Reviewers report the work stayed organized after the contract was signed and moved forward as expected. Representative review excerpt: "After I have signed the contract with CM Solar Electric, the installation process happened very smoothly and exactly as he told me at the beginning."
Supportive coordination. Several customers describe the team as easy to work with and helpful throughout the process. Representative review excerpt: "CM was recommended by a neighbor and we are pleased with the work done."
Timeline reliability
Timeline Reliability7.1/10
Most timeline feedback is positive, with reviewers describing on-time work, quick completion, and prompt inspection progress. There is one reported delay tied to an unexpected second inspection, so the category is strong overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Completed on schedule. Reviewers say projects were finished on time, and in some cases sooner than expected. Representative review excerpt: "Once we started the project, they were always on time, finishing on time and again quick to return my emails."
Quick install and inspection. Some customers report the install wrapped up in one to two days and passed inspection shortly after. Representative review excerpt: "They sent a four man crew to do the install and completed it two days and passed inspection the next day."
Occasional inspection delay. One reviewer describes an unexpected delay that required a second inspection, showing that timing can occasionally slip during the process. Representative review excerpt: "During our installation, we had an unexpected delay and needed a second inspection."
Workmanship & site care
Workmanship7.4/10
Reviewers describe professional crews and solid install quality. Feedback also points to flexible placement decisions and work that was completed cleanly enough to pass inspection quickly.Solar.com's composite of published customer feedback, not a customer quote
Professional crew. Customers describe the installers as professional, friendly, and knowledgeable during the job. Representative review excerpt: "Best experience ever, great guys, professional, friendly, knowledgeable and always ready to give me a complete answer to every question I had."
Quality installation. Reviewers say the crew completed the installation efficiently and passed inspection soon after. Representative review excerpt: "They sent a four man crew to do the install and completed it two days and passed inspection the next day."
Flexible on layout. Some customers mention that the team was willing to adjust the arrangement of panels and battery equipment to fit the project. Representative review excerpt: "They were flexible with the arrangement of the panels and battery and were overall great to work with."
Long-term support & performance
Long-Term Support7.2/10
Post-install feedback is positive overall, with reviewers saying systems came online successfully and continued to operate as expected. There are also mentions of follow-through when a component needed attention after installation.Solar.com's composite of published customer feedback, not a customer quote
System up and running. Reviewers report that their systems were activated successfully after the installation process. Representative review excerpt: "Our system is up and running."
Post-install issue support. Some customers say the team came through when an inverter needed attention after the system was installed. Representative review excerpt: "We had a glitch with one of the inverters, and CMSolar came through as did Sunpower."
End-to-end follow-through. Reviewers also note that the project moved from financing and permitting through installation without losing momentum. Representative review excerpt: "The whole process took a matter months from the loan application, plans being submitted with the County, the proper forms being filed with SDGE, to installation and eventually getting the..."
How this is built: category scores and summaries weigh the company's full published rating record (25 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.