Sales & proposal integrity
Sales Integrity7.3/10
Reviewers largely describe the sales process as clear, knowledgeable, and low-pressure, with several saying proposals were straightforward and questions were answered well. One review raised a customer-service concern, so the pattern is mostly positive with a small caution around responsiveness in at least one case.Solar.com's composite of published customer feedback, not a customer quote
Low-pressure sales experience. Reviewers describe a sales approach that avoided hard pressure and felt straightforward during the proposal stage. Representative review excerpt: "There were no gimmicks, no pressure to take advantage of a “special offer” or other typical solar company games."
Questions answered clearly. Customers say the team could answer technical questions and help them compare options before moving forward. Representative review excerpt: "Every company except DC Solar sent out a sales person that could not answer my questions."
One responsiveness concern. A minority review describes poor customer service and limited responsiveness from the owner after the sale. Representative review excerpt: "However, the poor customer service and the lack of responsiveness from the owner have left us wishing we had used a different company."
Price & financing transparency
Price Transparency6.8/10
Reviews in this category are mostly favorable and point to a smooth buying process without unexpected pricing concerns being a common theme. Customers also mention getting value from larger or more customized projects, though the review set here is too small to draw broad conclusions about financing specifics.Solar.com's composite of published customer feedback, not a customer quote
Helpful on larger projects. Reviewers say the company handled larger projects smoothly and that the overall experience went well. Representative review excerpt: "They helped us with a large project and it went perfect."
Quotes stood out. Some customers say the company compared well in the quoting process and helped them feel comfortable with the decision. Representative review excerpt: "I got 4 quotes and these guys definitely stood out from the rest and went with DC Solar."
Communication & coordination
Communication7.0/10
Most reviewers describe responsive communication, timely updates, and helpful coordination across the project. There are a couple of complaints about callback and owner responsiveness, so the category reads positive overall with a small but real watch-out.Solar.com's composite of published customer feedback, not a customer quote
Helpful project communication. Customers say the team kept them informed, answered questions, and stayed available when issues came up. Representative review excerpt: "Great company and very responsive to any issues that come up, I highly recommend them for any solar energy work you need done."
Paperwork and deadline support. Reviewers mention quick help with paperwork and coordination that got items submitted on time. Representative review excerpt: "They were so friendly, caring and quick in getting our Solar paperwork completed and sent to pge before the April deadline!"
Callback concern. One review says the customer was told someone would call back, but that did not happen as expected. Representative review excerpt: "I was told no one was available, but they would call me back."
Timeline reliability
Timeline Reliability7.3/10
Reviewers consistently describe the company as reliable on scheduling, permitting, inspection, and activation. The available reviews do not show a meaningful pattern of delay complaints, so this area reads strongly positive.Solar.com's composite of published customer feedback, not a customer quote
Fast install-to-approval turnaround. One customer says the system was installed, inspected, and approved in just three days. Representative review excerpt: "They also had our entire system installed, inspected and approved in three days!"
On-time delivery. Reviewers say the work and delivery happened on schedule and matched expectations. Representative review excerpt: "Sales teams responsive delivery was on time."
Workmanship & site care
Workmanship7.8/10
This category is one of the stronger parts of the review set, with customers repeatedly describing professional crews, smooth installations, and solid cleanup. Reviewers also report good inspection outcomes and no roof-leak issues in the comments provided.Solar.com's composite of published customer feedback, not a customer quote
Professional installation crews. Customers describe the installation as quick, professional, and smooth, with workers behaving professionally on site. Representative review excerpt: "The installation was quick, professional and without issue."
No issue after install. Reviewers report clean work and note that the system has run without problems afterward, with no roof leaks mentioned in the feedback provided. Representative review excerpt: "The system hasn’t had any problems, PG&E bill significantly reduced, no roof leaks, very satisfied with the company."
Workmanship confidence. One reviewer highlights a workmanship guarantee, reinforcing the sense that installation quality is a core strength. Representative review excerpt: "Lifetime guarantee on their workmanship and their panels are made in the USA."
Long-term support & performance
Long-Term Support7.8/10
Post-install feedback is very positive overall, with reviewers describing good production, responsive monitoring, and helpful follow-up when issues arise. There is one complaint tied to responsiveness after installation, but it appears rare relative to the positive reports in this category.Solar.com's composite of published customer feedback, not a customer quote
Monitoring and follow-up. Customers say the company monitors systems and notifies them when a problem is observed, then helps address it. Representative review excerpt: "They monitor our systema and notify us if they observe a problem and take care of it."
System sizing and performance. Reviewers describe systems that were sized to meet household needs and continued to perform well over time. Representative review excerpt: "DC Solar did a great job in sizing the system to meet our needs"
One post-install service complaint. A small number of reviews mention poor responsiveness from the owner after installation. Representative review excerpt: "However, the poor customer service and the lack of responsiveness from the owner have left us wishing we had used a different company."
How this is built: category scores and summaries weigh the company's full published rating record (24 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.