Dana Logsdon Roofing and Solar Reviews

Reviewers generally describe the sales and estimating process as clear, thorough, and low-pressure. Complaints are present but relatively limited, and they mostly center on weak follow-through, unclear answers, or less professional interactions during the quote stage.Solar.com's composite of published customer feedback, not a customer quote

Clear, thorough estimates. Many reviewers say the company explains options carefully and answers questions in a way that makes the proposal process easier to understand. Representative review excerpt: "He was very thorough, explained all possible choices, answered all our questions."

Low-pressure sales approach. Some reviewers report honest guidance and say they did not feel pushed into unnecessary work or repairs. Representative review excerpt: "What really stood out was the honesty and genuine approach—there was no pressure to recommend unnecessary work or repairs."

Follow-up and tone concerns. A smaller set of reviews describe slow responses, rushed visits, or interactions that felt unprofessional during the sales process. Representative review excerpt: "He was rude, condescending and unfriendly to the point my wife had to explain she didn’t like his attitude and proceeded to tell him to leave."

Feedback on pricing and financing is mixed but leans positive. Many reviewers describe fair or reasonable pricing and clear quotes, while complaints focus on surprise costs, financing strain, or changes in expectations after signing.Solar.com's composite of published customer feedback, not a customer quote

Fair pricing descriptions. Reviewers frequently say the pricing was reasonable and that the quote was clear rather than confusing. Representative review excerpt: "The quote was middle range price but clear and not ambiguous."

Budget-conscious guidance. Some customers report that the team tried to keep the work within budget and recommended only what was needed. Representative review excerpt: "Whether a complete re-roof or just repair, the team has always advised appropriate action to take to make things water-tight without breaking the bank and overselling a new roof when..."

Payment and contract concerns. A smaller but material set of reviews mentions financing strain, concerns about what was included after signing, or dissatisfaction with how job details were handled. Representative review excerpt: "I had to take a loan for this so now making payments and my roof is still leaking."

Communication is one of the more mixed areas in the review set. Many reviewers describe responsive coordination and helpful updates, but a meaningful minority report missed callbacks, appointment problems, or trouble getting follow-up after concerns were raised.Solar.com's composite of published customer feedback, not a customer quote

Responsive project updates. Many reviewers say staff stayed in touch, explained next steps, and kept the project moving with clear coordination. Representative review excerpt: "From the very beginning—even before we closed on the house—the team was involved, doing a thorough roof inspection that helped us better understand what we were getting into."

Helpful office-to-crew handoff. Several reviews describe smooth coordination from inspection through installation and note that the team communicated what needed to be repaired. Representative review excerpt: "The price was great and Dana communicated everything that needed to be repaired."

Missed callbacks and no-shows. Complaint patterns include delayed responses, missed appointments, and cases where customers had to keep reaching out for follow-up. Representative review excerpt: "I have called and emailed no fewer than 8 times, have gotten assurances that someone would follow-up (even one scheduled appointment with a no-show) and still after 8 weeks all..."

Timeline feedback is positive overall but not consistent. Reviewers often mention quick completion or timely scheduling, while complaints focus on late arrivals, no-shows, and delays in getting work started or finished.Solar.com's composite of published customer feedback, not a customer quote

Efficient completion on many jobs. Several reviewers say the work was completed quickly and that scheduling moved along smoothly once it was set. Representative review excerpt: "The job was done quickly and Ricki showed me photos of his work when he was done."

Understandable delays in some cases. A few customers describe scheduling delays but say the wait made sense given the circumstances. Representative review excerpt: "It took a little time for them to schedule it but the delay was understandable."

Late or missed appointments. Negative reviews mention crews arriving late, not showing up as scheduled, or requiring extra follow-up to get the job moving. Representative review excerpt: "On the day & time we had scheduled to finally finish the skylights they no-showed and I had to call and remind them."

Workmanship is a strong area in the review set. Reviewers commonly praise professional crews, solid repairs, and cleanup, though there are still some complaints about missed details, follow-up fixes, or debris left behind.Solar.com's composite of published customer feedback, not a customer quote

Strong repair quality. Many reviewers describe the installation or repair work as professional and well done, including on more complicated projects. Representative review excerpt: "They took on my very complicated roofing project that initially seemed pretty straight forward: install their tapered PVC system on my flat garage roof, but, after further inspection by Jefferson..."

Good cleanup and professionalism. Customers also frequently mention that crews were timely, courteous, and cleaned up after the job. Representative review excerpt: "They were friendly, very gracious, professional, showed up timely, and cleaned up on both the 2 days it took to complete the work."

Cleanup and follow-up issues. A smaller group reports leftover debris, missed site details, or repairs that needed further attention after the initial job. Representative review excerpt: "Disappointed that no one picked up the trash from the demo and I had to call twice to get it removed."

Long-term support and post-install performance draw the weakest feedback in the profile. Some reviewers describe helpful follow-up and durable results, but complaints are frequent enough to make this category clearly mixed, with concerns about unresolved issues, warranty follow-through, and repairs that did not hold.Solar.com's composite of published customer feedback, not a customer quote

Positive long-term follow-up. A portion of reviewers say the company returned to address issues and that prior work held up well over time. Representative review excerpt: "We have been a long term (8 years) very satisfied customer, and most recently, Robbie Woolley provided an inspection to address a problem."

Issues corrected after install. Some feedback notes that the company did come back to finish or correct an item that was not complete the first time. Representative review excerpt: "They found one item that had not been completely finished and took the time to correct the problem and finish it right, even though it took a few hours to..."

Unresolved support concerns. Complaints mention repairs that were not fixed properly, warranty follow-up that did not progress as expected, or issues that remained after the job. Representative review excerpt: "They screwed it up and couldn't fix it."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.