Sales & proposal integrity
Sales Integrity6.5/10
Reviewers more often describe straightforward estimates, clear explanations, and smooth start-to-finish experiences than hard-sell behavior. Still, a smaller set of complaints says some customers felt expectations around savings, contract handling, or follow-through did not match what was discussed.Solar.com's composite of published customer feedback, not a customer quote
Clear estimates and guidance. Reviewers say the team was responsive in the sales process and handled items like site surveys and HOA diagram support without confusion. Representative review excerpt: "I contacted them and they came right out and gave me an estimate, did a site survey and took care of the Architectural review diagram that my HOA requires."
Positive end-to-end experience. Several reviewers describe a smooth process from consultation through installation, with no major issues in the proposal stage. Representative review excerpt: "We had a great experience from start to finish having a new roof and solar system installed."
Savings and contract expectations concerns. Some reviewers report that the financial or performance expectations they were given did not line up with their experience, including comments about higher-than-expected bills and concerns about how cancellations were handled. Representative review excerpt: "My electric bill has never been higher I was sold solar to save money on electric bills I was told that I would save money now my bill is higher..."
Price & financing transparency
Price Transparency5.3/10
Feedback on pricing and financing is mixed and leans negative.Solar.com's composite of published customer feedback, not a customer quote
Price handling complaints. Other reviewers describe frustration around money-related issues, including concerns about extra charges or how cancellations were handled. Representative review excerpt: "However, as things stand, I cannot recommend this company, as they appear to be focused on extracting as much money as possible from customers who cancel and switch to another..."
Bill expectations not met. A recurring complaint is that the post-installation electric bill did not match the savings that had been described during the sale. Representative review excerpt: "My electric bill has never been higher I was sold solar to save money on electric bills I was told that I would save money now my bill is higher..."
Pricing quoted pricing. Reviewers describe a recurring pattern in this area. Representative review excerpt: "I decided on premium Panasonic panels with Enphase microinverters, and Devil Dog Energy's quote was considerably lower than others for the same system size."
Communication & coordination
Communication6.5/10
Most reviewers report responsive communication, helpful follow-up, and a team that stayed engaged through the project. The main complaints center on delayed callbacks, confusion after handoffs, or difficulty getting a problem resolved after installation.Solar.com's composite of published customer feedback, not a customer quote
Responsive customer service. Reviewers often say questions were answered quickly and that staff stayed helpful even after the project was underway. Representative review excerpt: "She was quick to respond and took care of any questions we had."
Helpful guidance through the process. Some customers describe the team as clear and easy to work with when explaining the project and next steps. Representative review excerpt: "But when we meet with Devil Dog Energy and they explained everything to us and that we could also get a brand new roof, and we were excited."
Post-install communication problems. A smaller group reports frustration with unresolved issues or repeated calls needed to get attention after installation. Representative review excerpt: "I have called about this problem several times Aaron the proclaimed owner has no clue of what he is doing he just wants your money ."
Timeline reliability
Timeline Reliability7.0/10
Reviewers generally describe the company as punctual and efficient once work was underway. There are, however, a few reports of schedule slips or delays tied to follow-up items and activation steps.Solar.com's composite of published customer feedback, not a customer quote
On-time and efficient crews. Several reviewers say the work moved quickly, the crew arrived on time, and the project stayed on schedule. Representative review excerpt: "The guys were on time every morning, worked extremely hard in the heat, cleaned up their debris daily."
Permits and installation handled smoothly. Some customers note that the project moved through permits and installation without major timing issues. Representative review excerpt: "They then installed the solar panels, and a car charger all with permits."
Schedule delays reported. A few reviewers describe later-than-expected installation or delays when something needed to be reconnected or completed. Representative review excerpt: "The installation was initially scheduled for January but was delayed until March."
Workmanship & site care
Workmanship7.5/10
Workmanship feedback is mostly positive, with reviewers describing clean installs, professional crews, and good cleanup. Complaint volume is low, but a small number of reviews raise concerns about post-installation service or repair follow-through.Solar.com's composite of published customer feedback, not a customer quote
Clean, professional installation. Reviewers say the installation was quick and clean, and that the finished work looked professional. Representative review excerpt: "The install occurred quickly and clean."
Good cleanup and site care. Some customers specifically mention that debris was cleaned up daily and the job site was left in good condition. Representative review excerpt: "Went above and beyond to make sure everything was left clean."
Service follow-through concerns. A small number of reviewers say post-installation service or repair support was not handled well after the initial work was done. Representative review excerpt: "If you are looking for a company that will take responsibility for maintaining post installation service you should look elsewhere, these guys won’t be around for long."
Long-term support & performance
Long-Term Support7.0/10
Most reviewers who mention long-term performance describe systems producing as expected and meeting their needs after turn-on. The main negative pattern involves repair delays, warranty support concerns, and frustration when post-install issues took a long time to resolve.Solar.com's composite of published customer feedback, not a customer quote
Systems producing and performing well. Reviewers say their systems have been working well over time and that they have been happy with the results after installation. Representative review excerpt: "It's been over a year now that we've been very happy with the system and we're saving a lot on our electrical bill.."
Production and roof outcomes. Some customers report good production and note that the project finished without roof leaks or other obvious issues. Representative review excerpt: "They got the job done in a timely manner and no roof leaks."
Repair and warranty delays. A few reviewers describe long waits for repairs or concerns about whether post-installation support would be available when needed.
How this is built: category scores and summaries weigh the company's full published rating record (39 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.