Sales & proposal integrity
Sales Integrity7.4/10
Reviewers mostly describe a clear and straightforward sales process, with contracts often matching the original quote and explanations that helped customers feel comfortable. Complaints are rare in this category, but a small number of reviews describe concerning sales interactions and pressure-filled statements.Solar.com's composite of published customer feedback, not a customer quote
Clear quotes and expectations. Many reviewers say the proposal matched the contract and that pricing and project details were explained clearly before signing. Representative review excerpt: "Everything went exactly as promisedno unexpected costs or changes, and the contract matched the original quote perfectly."
Helpful, patient walkthroughs. Several customers report that representatives answered questions thoroughly and took time to explain the process step by step. Representative review excerpt: "They took the time to explain everything clearly and made sure I was comfortable every step of the way."
Isolated serious sales concern. A small number of reviewers describe sales interactions they felt were alarming or overly aggressive, which stands out against the otherwise positive feedback. Representative review excerpt: "He then made a series of alarming statements, including a threat of foreclosure, and condescendingly explained the term to me when I admitted unfamiliarity."
Price & financing transparency
Price Transparency6.9/10
Most reviewers describe pricing as matching the quote, with no surprise costs and clear explanations of what to expect. A few complaints mention billing disputes or incentive timing issues, so this area is positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Price matched the quote. Many customers report that the final price matched what they were quoted and that there were no unexpected charges. Representative review excerpt: "Everything went exactly as promisedno unexpected costs or changes, and the contract matched the original quote perfectly."
No hidden-fee feedback. Reviewers frequently mention straightforward pricing and describe the experience as transparent and reliable. Representative review excerpt: "No hidden fees etc very reliable and trustworthy 10/10 recommend them to anyone looking for solar and loves to save big during summer time"
Billing and timing disputes. A small number of reviews describe disputes tied to billing responsibility and incentive timing, suggesting some customers encountered friction after the sale. Representative review excerpt: "I told discount company to take care of this bill because it was their fault not to turn on my operating power until Jun 19 they said no."
Communication & coordination
Communication6.7/10
Reviewers often praise the team for explaining the process clearly and making themselves approachable during the project. At the same time, this category has more complaints than some others, including cases where customers describe poor handoffs or unresolved issues.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Several reviewers say the team explained each step in an easy-to-follow way and kept them comfortable through the process. Representative review excerpt: "They were very approachable and made sure to explain every step in a way that was easy to understand."
Direct ownership on projects. Customers also note that Discount Construction & Engineering handled the work themselves, which they felt improved coordination and reliability. Representative review excerpt: "My contract matched exactly what I was quoted, and I appreciated that Discount Solar handled the entire installation themselves."
Some unresolved handoff problems. A smaller set of reviews describes communication breakdowns, with customers saying issues were passed around or not fully resolved. Representative review excerpt: "They told me that the other company would take care of it, but I'm having problems."
Timeline reliability
Timeline Reliability6.7/10
Many reviewers say installation moved quickly and was completed without delays once the project was underway. Still, some complaints point to longer waits around installation or utility approval, so timeline performance appears uneven.Solar.com's composite of published customer feedback, not a customer quote
Quick installation for many customers. Several reviewers report that the installation was scheduled and completed quickly after signing. Representative review excerpt: "Once I signed, the installation was scheduled and completed quickly."
Internal crews helped scheduling. Some customers say the company’s own team handled the install, which they felt supported a smoother and more reliable timeline. Representative review excerpt: "They did all the work themselves and discount solar is who showed up to install my job."
Delays in some projects. A few reviews mention lengthy waits for installation or utility approval, showing that not every project moved on schedule. Representative review excerpt: "We were lied to promised we had backup batteries we did not took months to get the install done they damaged my over hang by attempting to put panels on..."
Workmanship & site care
Workmanship7.0/10
Most feedback on workmanship is positive, with reviewers describing fast, thorough installations and professional crews. A smaller set of complaints mentions damage during installation or other site-care concerns, so this category is solid but not without issues.Solar.com's composite of published customer feedback, not a customer quote
Fast, thorough installs. Reviewers commonly describe the installation as quick, thorough, and handled professionally. Representative review excerpt: "The system was installed very fast and thoroughly."
Crew professionalism. Several customers say the company’s own installers showed up for the job and were easy to work with on site. Representative review excerpt: "They did all the work themselves and discount solar is who showed up to install my job."
Damage and cleanup concerns. A few reviews report site damage or installation-related problems, indicating some uneven experiences during the physical work. Representative review excerpt: "We were lied to promised we had backup batteries we did not took months to get the install done they damaged my over hang by attempting to put panels on..."
Long-term support & performance
Long-Term Support6.7/10
Post-install feedback is mixed-to-positive: several reviewers say their systems are performing well and that bill savings have been noticeable. However, there are enough complaints about follow-up and repair-related issues to keep this category from reading as strongly positive.Solar.com's composite of published customer feedback, not a customer quote
Positive production feedback. Several reviewers say the system has performed well after installation and that their bills dropped noticeably. Representative review excerpt: "The installation was completed nothing but professionally, and since then, my energy bills have dropped immensely, saving me a bundle."
Savings and smooth start-up. Other customers report a smooth post-install experience and say they started seeing savings after the system went live. Representative review excerpt: "The quick and efficient installation process was a breeze, and the savings on our bills have been substantial."
Service follow-up issues. A small number of reviews mention unresolved service items or the need for repeated follow-up after installation. Representative review excerpt: "They installed an outlet for my spa that is not a gfi we requested this to be done correct was told it would be sent multiple texts to get it..."
How this is built: category scores and summaries weigh the company's full published rating record (79 Google reviews averaging 4.7 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.