Divine Power Usa Reviews

Reviews on sales and proposal integrity lean positive overall, with many reviewers describing helpful consultants, clear explanations, and strong value. Still, a smaller set of complaints says expectations were not met, including concerns about honesty, promises, and follow-through on agreements.Solar.com's composite of published customer feedback, not a customer quote

Helpful sales experience. Many reviewers describe the sales process as straightforward and say representatives were knowledgeable, local, and easy to recommend. Representative review excerpt: "I love having peace of mind knowing that we have a local company with honest consultants."

Strong value for the deal. Some customers say the proposal felt fair and that they were happy with the value presented during the sales process. Representative review excerpt: "Divine Power USA gave us the best value and we are happy knowing they are a local company our rep Anayeli was fantastic"

Complaint pattern: promises and integrity. A smaller but visible group of reviewers says the company did not live up to what was discussed, with complaints about misleading expectations and poor follow-through on agreements. Representative review excerpt: "They have verry POOR customer service skill, very POOR communication, no honesty or integrity, no moral values, and all their agents are liars, and they sell you LIES just to..."

Feedback on price and financing is mixed to negative, with some reviewers saying their payment plan or overall savings worked out well. But complaints are frequent about surprise costs, unclear terms, and confusion around refunds, deposits, or service-related charges.Solar.com's composite of published customer feedback, not a customer quote

Complaint pattern: surprise charges and unclear terms. Negative reviews describe unexpected costs, disputed charges, and frustration around money matters after signing or after service issues came up. Representative review excerpt: "On January 22, I finally spoke with a representative who told me it would cost $100 per panel to uninstall and reinstall the system—$500 total."

Some say the payment plan worked. Positive reviews mention lower monthly payments and a financing setup that fit their energy needs. Representative review excerpt: "Eric configured our energy needs and we have a low payment plan"

Price stayed steady for some. A few reviewers say the initial quote did not change even when installation became more complicated, which they viewed as reassuring. Representative review excerpt: "I also have to give huge credit to Divine Power for not changing their initial quote when additional complications came up with the installation that added to the work."

Communication is a clear weak spot in the review corpus, even though some customers describe responsive staff and good coordination when projects stayed on track. The larger complaint pattern is missed callbacks, unanswered messages, and customers having to repeatedly chase updates.Solar.com's composite of published customer feedback, not a customer quote

Helpful coordination when it works. Some reviewers say staff stayed organized, kept them informed, and handled behind-the-scenes problems well. Representative review excerpt: "Carmen consistently keeps the customer informed regarding their installation and other relevant updates."

Responsive team for some projects. A number of customers describe the company as friendly and effective in resolving issues or keeping communication clear. Representative review excerpt: "The behind-the-scenes staff were quick to not only resolve but researched and found solutions even a PG&E employee said wasn't possible."

Complaint pattern: hard to reach. Many negative reviews say calls and emails went unanswered or that customers had to repeatedly follow up to get any response. Representative review excerpt: "I sent multiple follow-up emails and made numerous phone calls asking for an update, but most of my emails and calls went unanswered."

Timeline reliability is another consistent pressure point. While some reviewers report quick installs or smooth scheduling, a substantial complaint pattern says projects dragged on, callbacks stalled, and activation or inspection steps took much longer than expected.Solar.com's composite of published customer feedback, not a customer quote

Complaint pattern: long delays and stalled activation. Negative reviews frequently describe long waits for installation, inspections, or turn-on, with some customers saying the project remained unresolved for months or longer. Representative review excerpt: "They installed and NEVER turned on for over a year."

Some delays still ended well. One review notes that a panel upgrade took a while, but the customer was still pleased with the overall service. Representative review excerpt: "It took a while to get our main panel upgrade but overall we are pleased with the service we received."

Quick installs reported by some. A few reviewers say installation moved quickly and scheduling was handled smoothly. Representative review excerpt: "Our installation waa up in only two days."

Workmanship and site care receive a mix of praise for professional crews and negative reports about leaks, damage, and incomplete correction of installation problems. The positive feedback is real, but complaints about roof issues and post-install fixes are substantial enough to keep this section near the negative side of neutral.Solar.com's composite of published customer feedback, not a customer quote

Professional crews on site. Several reviewers say the installation crew was professional, friendly, and efficient during the visit. Representative review excerpt: "Crew showed up on time and were very professional."

Clean, fast install for some. Some customers report that the work was completed quickly and that the team explained the system clearly afterward. Representative review excerpt: "They installed my solar battery quickly and took the time to clearly explain how everything works."

Complaint pattern: roof and repair issues. Negative reviews describe leaks, damage, and unresolved installation-related fixes, including concerns about whether the site was properly secured and corrected. Representative review excerpt: "I have a leak directly underneath where the solar panels were installed, and the leak caused significant interior damage to my home."

Long-term support and performance trend somewhat positive, with many reviewers saying their systems work well, bills went down, and follow-up support was helpful. Still, a meaningful minority of reviews describes unresolved service requests, warranty friction, or post-install issues that took too long to address.Solar.com's composite of published customer feedback, not a customer quote

System savings and satisfaction. Many positive reviews say the system reduced utility bills and delivered the expected day-to-day benefits after activation. Representative review excerpt: "I have saved so much money especially in the summer."

Helpful follow-up for some owners. Some customers say the company came back to review the system or provided responsive post-install support. Representative review excerpt: "Thankfully they were wrapping up and were able to come over and take a look at our solar system ."

Complaint pattern: slow or unresolved service issues. Negative reviews describe lingering post-install problems, including service requests that stayed open for a long time or costs tied to uninstalling and reinstalling equipment. Representative review excerpt: "On January 22, I finally spoke with a representative who told me it would cost $100 per panel to uninstall and reinstall the system—$500 total."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.