Earth Electric Reviews

Reviewers generally describe the sales process as clear, informative, and low-pressure. Many say the team took time to explain system options, answer questions, and set expectations about what would be needed for a safe installation and inspection. There is one complaint in the corpus, so this category is strongly positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote

Clear explanations. Reviewers frequently say the team explained solar options, panel choices, and installation requirements in a way that felt thorough and easy to follow. Representative review excerpt: "They were incredible all through the process, from informing us about solar power in general and the pros and cons of different panels, to helping us select the best panels..."

Helpful proposal process. Several reviewers report that the owner or staff came out to measure, answered questions intelligently, and helped shape a proposal that matched the site rather than relying on a rough draft. Representative review excerpt: "I chose them for the following reasons: - Matthew (owner) came out right away to measure the roof to generate the quote (almost all others just generated a 'draft' quote..."

One post-install concern. A small number of reviews describe an issue that surfaced later in the ownership experience, suggesting that some expectations were not fully resolved for every customer. Representative review excerpt: "We were very happy until when we decided to sell our home."

Reviews are mostly positive about pricing discussions, financing options, and the amount of detail shared up front. Customers mention clear information about loan structures, initial cost, and how equipment or service considerations factored into value. There is one complaint in the corpus, so the pattern is positive but with a limited caution.Solar.com's composite of published customer feedback, not a customer quote

Financing options explained. Reviewers say the team connected them with solar loan options and explained how the financing affected upfront costs and monthly payments. Representative review excerpt: "- Connected us with a bank with specialty solar loans - this let us install solar with no upfront costs and lower monthly payments than our average PGE costs."

Value-oriented guidance. Customers also report that staff discussed manufacturer choices, long-term reliability, and how pricing should be weighed alongside durability and service life. Representative review excerpt: "She gave me information about manufacturers that was very crucial to me, for long term service and reliability, which is just as important to me as the initial price."

Limited pricing concern. A small minority of reviews describe an issue that became relevant later in the ownership timeline, which suggests price expectations were not uniformly clear in every case. Representative review excerpt: "We were very happy until when we decided to sell our home."

Reviewers consistently describe responsive communication and steady project coordination. They mention clear updates, active follow-through on permits and handoffs, and staff who stayed engaged from the initial stages through post-install support. Complaints are rare in this category.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-through. Customers say the team stayed responsive over time, including after installation, and was willing to send a technician out when questions or issues came up. Representative review excerpt: "I hadn't contacted Sheryl and her team since my initial installation, but she was just as responsive and sent a tech out to investigate."

Clear project updates. Reviewers report that the company kept them informed as the project moved along and handled coordination steps such as engineering and permit submission. Representative review excerpt: "From Zach's visit, Earth Electric drew up engineering plans, submitted an application for a permit to our city, and continued to follow the progress of the application until it was..."

Rare concern. One review in the corpus points to a later-stage concern, but it is an isolated complaint relative to the otherwise positive communication feedback. Representative review excerpt: "We were very happy until when we decided to sell our home."

The timeline feedback is very strong overall. Reviewers say the company managed permitting, inspections, and activation efficiently, including in cases where local approval steps were difficult. The category has no recorded complaints in the reviewed corpus.Solar.com's composite of published customer feedback, not a customer quote

Permitting handled efficiently. Reviewers describe the team as effective at working through permit steps and keeping the project moving on schedule. Representative review excerpt: "They expertly navigated the San Jose permitting nightmare and got it squared away on time and very efficiently."

On-time process management. Customers also say the team was professional and on time, which helped reduce delays and made the overall process smoother. Representative review excerpt: "Communication was clear, the team was professional and on time, and they made the whole process much smoother than I expected."

Reviewers generally praise the installation crew for professionalism, careful site behavior, and solid technical execution. Comments mention accurate measurement, efficient work, respectful conduct around the home, and improvements to existing wiring when needed. There is one complaint in the corpus, so the overall picture is positive with a small caution.Solar.com's composite of published customer feedback, not a customer quote

Careful, professional crews. Customers say the crew was courteous, efficient, and respectful of the home and pets during installation. Representative review excerpt: "DURING INSTALLATION The entire crew - Jake (foreman), Zack, Gustavo, Matt and Christian - were on-time, efficient, courteous, respectful of our house and pets (kept front door closed at all..."

Attention to fit and detail. Reviewers describe careful roof measurements and system recalculations to make sure the layout fit properly and the design was optimized. Representative review excerpt: "Zach actually came out to measure my roof twice just to guarantee the new layout would fit perfectly, and they recalculated our system's capacity to ensure we got the best..."

Isolated site issue. One review notes a concern tied to the installation experience, but it appears as a single complaint rather than a broad pattern in the corpus. Representative review excerpt: "The crew arrived promptly on the scheduled day and did a great job running new wiring which totally resolved the situation."

This is the strongest category in the review set. Reviewers describe good system production, responsive post-install service, and prompt warranty or repair handling when equipment issues came up. No complaints appear in the reviewed corpus for this category.Solar.com's composite of published customer feedback, not a customer quote

Strong production feedback. Customers who waited to review after installation say the system has performed well over time and met expectations for production. Representative review excerpt: "I wanted to wait a few months after our solar installation to see how the system performed before leaving a review, and I can happily say the production has been..."

Warranty and service response. Reviewers report that when equipment issues arose, the company handled replacements and service quickly. Representative review excerpt: "A couple of the power inverters died "of natural causes" and the tech RMA'd them and replaced them on the spot."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.