Sales & proposal integrity
Sales Integrity7.0/10
Reviewers mostly describe clear, helpful sales conversations and proposals that explain options, pricing, and next steps. A smaller set of reviews reports communication gaps or incorrect quotes, so this category reads positive overall but not without some friction.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the sales process often felt straightforward, with team members explaining project choices and answering questions in detail. Representative review excerpt: "He explained that we could simply reconnect the breaker, or for a few hundred dollars more, fix it properly with a safe aluminum-to-copper junction."
Responsive guidance. Several reviewers describe the team as communicative and responsive when discussing solar and battery projects. Representative review excerpt: "He and his team were very communicative and responsive about installing both new solar panels as well as a battery."
Quote accuracy watch-out. A limited number of reviews report wrong quotes or appointment problems, suggesting some inconsistency in the proposal process. Representative review excerpt: "The office could use a little work, communication was off and wrong quotes were provided."
Price & financing transparency
Price Transparency6.3/10
Reviewers frequently mention fair pricing and a willingness to address issues as they come up. At the same time, some reviews raise concerns about deposits, repair estimates, and other cost-related surprises, so transparency is mixed rather than uniformly strong.Solar.com's composite of published customer feedback, not a customer quote
Fair pricing reports. Many reviewers say the pricing felt strong for the scope of work, and some note that the company stayed focused on quality even when additional issues surfaced. Representative review excerpt: "Did 3 projects with them, HVAC, solar and level 2 charger and all were done on time, at a great price, and with attention to detail."
Good-value experiences. Several reviews describe projects moving forward at a great price and with outcomes that met expectations. Representative review excerpt: "I contacted Uday, who gave me the same great price."
Deposit and cost concern. A few reviewers report paying deposits or encountering cost-related issues that left them uncertain about the final price picture. Representative review excerpt: "Because the technician did not have the required part, I scheduled another appointment and paid a deposit towards the estimated repair costs."
Communication & coordination
Communication7.5/10
Most reviewers describe the team as responsive and willing to coordinate across multiple steps of a project. Still, a handful of reviews mention missed expectations, refund follow-up, or communication gaps, keeping this category near the mixed range.Solar.com's composite of published customer feedback, not a customer quote
Responsive team. Reviewers often say the team stayed communicative throughout the project and handled questions or add-on requests with attention. Representative review excerpt: "He and his team were very communicative and responsive about installing both new solar panels as well as a battery."
Smooth coordination. Several reviewers report that communication, negotiation, permitting, and installation moved along as expected. Representative review excerpt: "Communication and negotiation and permitting and installation went smoothly and as expected."
Follow-up issues. Some reviews describe communication gaps, including delayed refunds or incorrect quotes that required extra follow-up. Representative review excerpt: "While they eventually agreed to issue a refund, it took 7 days and multiple follow-up reminders before the funds were returned."
Timeline reliability
Timeline Reliability7.1/10
Reviews generally describe permits, inspections, and installation steps moving forward as planned, but timeline reliability is less consistent than workmanship. The main complaints involve delays, rescheduled visits, and slow final activation or follow-up, which keeps this category on the weaker side.Solar.com's composite of published customer feedback, not a customer quote
Fast permitting in some cases. Some reviewers say permits were pulled quickly and the project advanced without surprise delays. Representative review excerpt: "Permits were pulled within a week, installation was completed quickly, and the entire process moved smoothly without any surprise to cost or the design."
Straightforward scheduling. Other reviewers describe the timeline as honest and upfront, with permitting and installation handled smoothly. Representative review excerpt: "Honest and upfront regarding installation timelines."
Delay watch-out. A smaller group of reviews reports long waits for follow-up work or final activation, including delayed sign-off or PTO timing. Representative review excerpt: "Biggest hurdle was Southern California Edison approving permission to operate (PTO received 4 months after installation of solar panels)."
Workmanship & site care
Workmanship8.2/10
This is the strongest category in the review set. Reviewers most often describe professional crews, clean job sites, and installations that look neat and function as intended, with only an isolated complaint about a leak during installation.Solar.com's composite of published customer feedback, not a customer quote
Clean, organized work. Reviewers frequently say the crew was respectful of the property and kept the job site clean and organized. Representative review excerpt: "The installation process was smooth and efficient, and the crew was respectful of my property, keeping everything clean and organized throughout."
Neat installation results. Several reviews describe the finished work as visually tidy and professionally integrated with the home. Representative review excerpt: "The solar panels look sleek on the roof, and the heat pump installation was done in a way that keeps the exterior of the home looking neat and organized."
Rare workmanship issue. A small number of reviews mention installation-related damage or a leak that required follow-up repair. Representative review excerpt: "i waited 6 weeks for them to come back and fix a leak they caused during installation they blamed it on the rain even though IT NEVER rained once that..."
Long-term support & performance
Long-Term Support7.6/10
Reviewers often say the system performed well after installation and that support continued when issues came up. The tone is mostly positive, with occasional mixed feedback around more complex service situations and post-install troubleshooting.Solar.com's composite of published customer feedback, not a customer quote
Strong post-install support. Several reviewers say the team continued helping after turn-on, including diagnosing issues and replacing needed parts. Representative review excerpt: "Uday really invested months into this project to help me figure out what was wrong: parts that needed to be replaced, one panel that was no longer working, pinched wires..."
Performance satisfaction. Many reviewers report solid system performance, including lower electric bills after the upgrades were completed. Representative review excerpt: "Thanks to the solar system and electrification upgrades, my electric bill has dropped dramatically—often down to just a few dollars."
Hands-on troubleshooting. Some reviewers describe technicians responding quickly after installation when a system issue needed diagnosis. Representative review excerpt: "I contacted them and they sent a technician over within an hour to diagnose the issue with my solar panel system."
How this is built: category scores and summaries weigh the company's full published rating record (73 Google reviews averaging 4.6 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.