Sales & proposal integrity
Sales Integrity7.1/10
Reviewers describe the sales process as clear and tailored to their needs, with multiple comments about system sizing, option explanations, and proposal fit. The score is moderate rather than high, so the overall picture is positive but not strong enough to imply uniformly exceptional sales experiences.Solar.com's composite of published customer feedback, not a customer quote
Tailored system design. Reviewers say Element Electric helped size systems appropriately and listened to customer needs when putting together proposals. Representative review excerpt: "Andrew helped me determine the perfect sized system for me and explained all of my options."
Clear options and pricing. Reviewers report that the company explained options and presented pricing in a way that felt straightforward. Representative review excerpt: "Honestly the best equipment and price in the area."
Price & financing transparency
Price Transparency6.8/10
Reviewers generally describe pricing as favorable and say the company handled financing or integration details clearly. The evidence set is small, so this reads as a positive but limited sample rather than a broad conclusion about every transaction.Solar.com's composite of published customer feedback, not a customer quote
Pricing quote feedback. Reviewers say they received strong pricing and, in one case, a quote they viewed as better than several bids. Representative review excerpt: "With the best quote out of 10+ bids, I couldn't be happier with our choice."
Cost/value perception. Some reviewers describe the equipment and overall price as a strong value, with no consistent complaint pattern in the available reviews. Representative review excerpt: "Honestly the best equipment and price in the area."
Communication & coordination
Communication7.4/10
Reviewers consistently describe responsive communication, patience with questions, and careful follow-through on project coordination. The available reviews are uniformly positive, although the score suggests the sample is still moderate in size rather than overwhelmingly broad.Solar.com's composite of published customer feedback, not a customer quote
Responsive to questions. Reviewers say the team was responsive, knowledgeable, and willing to address concerns directly during the project. Representative review excerpt: "Andrew has a thorough knowledge of his field and was totally responsive to our questions and concerns."
Patient project support. Reviewers also report that the company took time to explain details and work through complex customer questions. Representative review excerpt: "He was patient when we asked him many questions about the solar install and the complex payment structure by the electric company."
Hands-on problem solving. Some reviewers describe especially attentive follow-up when they needed help getting to the bottom of an issue. Representative review excerpt: "He was so great in taking the time to try to get to the bottom of it all."
Timeline reliability
Timeline Reliability7.2/10
Reviewers generally report that permits, installation timing, and activation steps were handled smoothly. The feedback emphasizes on-time arrival and efficient completion, with no complaint pattern showing up in the sourced reviews.Solar.com's composite of published customer feedback, not a customer quote
Permit handling. Reviewers say permits were obtained as needed and the project moved ahead without issues in the examples cited. Representative review excerpt: "He got the permit I needed and installed the charger for me with no issues."
On-time installation. Reviewers describe crews showing up on time and completing work efficiently, including one-day installs in some cases. Representative review excerpt: "Element's team showed up on time, got to work and completed the installation in one day."
Workmanship & site care
Workmanship8.0/10
Reviewers describe strong workmanship, professional crews, and careful handling of installation details. This is one of the stronger categories, and the available reviews do not show a material complaint pattern about cleanup, damage, or quality fixes.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Reviewers say the installation work was well executed and the crew handled system upgrades and new equipment competently. Representative review excerpt: "Andrew of Element Electric did a fantastic job repairing and upgrading our old solar system and then added an Enphase battery as well."
Knowledgeable crew. Reviewers describe the team as professional and knowledgeable, taking time to explain how the system would work with existing equipment. Representative review excerpt: "Andrew is professional, knowledgeable, and took the time to explain everything—from how the battery integrates with my existing solar system to what I can expect during power outages."
Strong overall execution. Several reviewers summarize the installation experience as excellent and say the finished work met their expectations. Representative review excerpt: "Andrew and team did a superb job putting our solar system in."
Long-term support & performance
Long-Term Support7.7/10
Reviewers describe helpful post-install support, system monitoring guidance, and solid performance after the install. The available comments are uniformly positive, though the evidence set is still limited to a relatively small number of reviews.Solar.com's composite of published customer feedback, not a customer quote
Monitoring and education. Reviewers say the company helped them understand how to monitor their system and what to expect from it over time. Representative review excerpt: "From the time we made the purchase, Andrew has been incredibly helpful in helping us understand how to monitor our system to ensure it is still working as intended."
Performance after install. Reviewers report that the system performed well after turn-on and in some cases exceeded expectations. Representative review excerpt: "The solar not only looks great it performs better than expected."
Helpful service follow-up. Reviewers also mention tune-ups and post-install integration help, including support for inverters and related equipment. Representative review excerpt: "Recently I used him to Tune Up my Solar With some new inverters he took care of me and made sure everything integrated with my Span electric system."
How this is built: category scores and summaries weigh the company's full published rating record (22 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.