Elite Home Remodeling Reviews

Reviewers give a mixed picture of the sales process. Some say the estimates were detailed and pricing felt fair, while others report pressure, unclear promises, and disappointment with how the sold scope matched later expectations.Solar.com's composite of published customer feedback, not a customer quote

Pressure and unmet promises. Other reviewers report feeling pressured during the sale and later saying the promised scope or outcomes were not delivered as described. Several describe needing to double-check contract details and expectations closely. Representative review excerpt: "when i stated to question eli, he had another appointment and could not get out of the house fast enough."

Scope and product expectations. A few complaints focus on promised features or materials not matching what was available or ultimately provided. These reviews suggest that some customers felt the initial pitch and final deliverable did not align. Representative review excerpt: "We asked Garbiel about this, and he explained that their company does not use OSB due to issues with warping over time and that it would not be an option."

Detailed, clear estimates. These comments describe a sales process that helped set expectations up front. Representative review excerpt: "From the start, we appreciate how the proposed work was broken down into a detailed cost estimate."

Reviews on price and financing are mixed and lean negative. Positive comments mention fair pricing and flexible payment handling, but several reviewers describe high quotes, surprise cost concerns, and frustration around financial expectations.Solar.com's composite of published customer feedback, not a customer quote

Overcharge concerns. Other reviewers say the final price felt too high or far above what they expected after comparing quotes or system size. The recurring complaint pattern is that the financial side did not feel transparent enough. Representative review excerpt: "They SO GROSSLY OVERCHARGED us that ANYONE in solar business that I show the price (they charged for the size of their system) is horrified."

Payment and financing frustration. Some reviewers report issues tied to financing, deposits, or payment follow-through, including not getting clear callbacks when questions came up. These accounts point to weak clarity around money after the sale. Representative review excerpt: "Now, I call them up, and they either don't answer, or when they did answer they promised that they would call me back, and never did."

Fair pricing for some customers. Some reviewers describe the pricing as fair and say payment terms helped reduce anxiety. These comments suggest that the cost conversation worked well for part of the review set. Representative review excerpt: "The reason we have chosen Elite is to their clear communication through all the process, professional team, and fair price."

Communication receives a mixed but somewhat stronger showing than price or post-install support. Many reviewers describe professional project management and clear updates, while others say getting responses or follow-through was difficult.Solar.com's composite of published customer feedback, not a customer quote

Professional project management. Several reviewers say the project manager was professional and knowledgeable, and that communication stayed clear through the process. These customers describe a coordinated experience with solid ownership. Representative review excerpt: "From the start our project manager, Marc was professional and knowledgeable."

Responsive and clear updates. Some reviewers praise clear communication from start to finish and say the team worked hard to keep them satisfied. This feedback suggests the process was smooth for a number of customers. Representative review excerpt: "The reason we have chosen Elite is to their clear communication through all the process, professional team, and fair price."

Hard to reach after issues. Other reviewers report difficulty getting responses, missed callbacks, or limited follow-up once problems came up. The complaint pattern centers on coordination breaking down after the initial sale or installation. Representative review excerpt: "The difficulty to have this company ever respond in any form is hard."

Timeline feedback is mixed, with a slight lean positive. Some reviewers say work was completed efficiently or on schedule, but others describe missed coordination, inspection problems, or delays in getting people back out to finish items.Solar.com's composite of published customer feedback, not a customer quote

Efficient completion for some projects. Some reviewers say the crew finished efficiently and handled the work within the expected period. These comments suggest that schedule management worked for part of the customer base. Representative review excerpt: "Elite’s team were efficient and managed to finish up with amazing results during the Christmas holidays period, while we stayed at my sister’s house for 5 days."

Inspection and no-show problems. Other reviewers report failed inspections, missed appointments, or trouble getting the company to show up when scheduled. The recurring concern is that project timing did not always stay on track once the job was underway. Representative review excerpt: "They blamed the city for COVID delays for getting inspections, but failed at least 3 of the inspections the first time around, sometimes for just not showing up to the..."

Slow return for follow-up items. Some reviews say smaller follow-up tasks took too long to get resolved after the main work was done. That pattern points to delays in post-project coordination and activation-related service. Representative review excerpt: "While I love the shower redo, I'm still trying to get Brenda to send someone out to readjust our soft close drawers in our new vanity."

Workmanship reviews are mixed, with praise for efficient and professional crews but a meaningful set of complaints about cleanup, damage, and repair quality. The score reflects that some jobs were handled well while others left customers reporting unfinished or problematic site conditions.Solar.com's composite of published customer feedback, not a customer quote

Professional crews and cleanup. Some reviewers say the crew worked professionally, arrived on time, and cleaned up each day. These comments point to a well-run job site experience for those customers. Representative review excerpt: "The crew always showed up on time and cleaned every end of the day."

Debris and site mess. Other reviewers report finding debris, including roofing nails, long after the job was finished. That complaint pattern suggests site care was not consistent across projects. Representative review excerpt: "Over a year later I still find pieces of debris all over the property including roofing nails."

Work quality and repair concerns. Some reviews describe shoddy prep work, paint issues, or other repair problems that needed additional attention. These accounts indicate that inspection fixes and finish quality were a recurring concern. Representative review excerpt: "In 14 days I will attempt to contact the Bond you claim to hold to repair this shoddy unprofessional prep job and paint, along with the leaking roof repair."

Post-install support is the weakest area in the review set. Reviewers describe problems with system performance, missing or unclear monitoring features, and difficulty getting warranty or repair help after the project was complete.Solar.com's composite of published customer feedback, not a customer quote

Performance below expectations. Some reviewers say the system produced less than expected and that their bills stayed higher than anticipated. These comments suggest disappointment with post-install results. Representative review excerpt: "however the panels are still producing less than they should as my bill with SCE is still more than estimated."

Monitoring and feature gaps. Other reviewers report that promised app or monitoring access was not available as expected. This points to a gap between the sold experience and the post-install setup. Representative review excerpt: "They also said we would have an app to view the solar system."

Hard to get follow-up service. Several reviewers say it was difficult to get responses when they needed repairs or warranty-related help. The complaint pattern is consistent with limited long-term support after turn-on. Representative review excerpt: "Now, I call them up, and they either don't answer, or when they did answer they promised that they would call me back, and never did."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.