Energy Plus Solar Reviews

Reviewers mostly describe the sales process as clear, professional, and well explained, with several noting realistic proposals and careful walkthroughs of quotes and timelines. A small number of complaints mention contract-reading friction and difficulty reaching the office after the sale.Solar.com's composite of published customer feedback, not a customer quote

Clear, realistic proposals. Reviewers often say the quote and proposal process was straightforward, with staff taking time to explain the plan, timeline, and setup details. Several also describe the pricing and expectations as realistic rather than overpromised. Representative review excerpt: "Eric presented a well thought out and realistic proposal on our commercial building."

Helpful sales guidance. Some reviewers report that the representative was thorough and patient when answering questions and measuring the site. A few say that this helped build trust after earlier concerns about solar sales pitches. Representative review excerpt: "Eric came out provided me with a quote, explained the timeline, and took the time to carefully measure and make sure everything was properly set up."

Contract and follow-up concerns. A smaller set of reviewers describe problems with follow-up after signing and say the contract process could be difficult to review. These complaints point to occasional friction around communication and document clarity. Representative review excerpt: "They also have you e-sign all of the contracts and the writing is so small you can't read it."

Reviewers frequently describe the pricing and financing as understandable, with several saying the quoted price felt reasonable or the monthly payment fit their budget. Complaints center on refunds, billing follow-up, and timing around incentives or payment-related issues.Solar.com's composite of published customer feedback, not a customer quote

Reasonable quotes and financing. Several reviewers say the quoted price felt fair and the financing terms were explained clearly. Some also mention help securing financing that made the monthly payment manageable. Representative review excerpt: "When he quoted my install his price was very reasonable, he answered all of my questions, and he was very professional."

Helpful cost explanation. A number of reviewers describe the company as transparent about the install cost and related financing steps. They report that questions were answered directly during the quote process. Representative review excerpt: "No more energy bills from SCE and an affordable monthly payment with financing through a state program (GoGreen) that Eric helped secure for us."

Refund and billing complaints. A few reviewers report frustration over refund requests, ongoing electric charges while a system was not functioning, or timing issues tied to inspections and related billing. These comments suggest occasional problems when price and service outcomes did not line up. Representative review excerpt: "I want money refunded to me for electric charges that I've been paying while my panels are not functioning."

Reviewers often praise the company for following through, coordinating around site issues, and keeping projects moving step by step. At the same time, this is one of the more uneven categories, with multiple complaints about slow callbacks, outdated information, and difficult post-sale coordination.Solar.com's composite of published customer feedback, not a customer quote

Good project follow-through. Many reviewers say the company stayed involved through the project and handled coordination details well. Some describe staff as responsive when questions or scheduling issues came up. Representative review excerpt: "They followed through every step of the way."

Problem-solving on site issues. A few reviewers note that the team worked around outside issues and helped keep the project on track. They describe that as a sign of active project ownership. Representative review excerpt: "I made a phone call to the gas company and Energy Plus Solar was able to work around it and made me one happy customer!"

Slow responses and handoff friction. Several complaints describe frustrating delays in callbacks, scheduling, or getting help after installation. Some also mention outdated contact information or poor communication during service follow-up. Representative review excerpt: "Now I have to wait another week for the company to Call me back to schedule someone to come out after already waiting 2 weeks for this."

Most reviewers describe the installation timeline as reliable, with projects completed promptly and permits or scheduling handled efficiently. A small number of complaints mention missed notice around inspections or delays in paperwork for utility connection.Solar.com's composite of published customer feedback, not a customer quote

Fast installation pace. Reviewers often say the install moved quickly and was completed within the expected window. Several describe the process as smooth and free of major delays. Representative review excerpt: "Installation was done within a couple days without any issues or delays."

Good handling of permits and timeline details. Some reviewers mention that the company explained the schedule clearly and tracked down permit details when needed. That kind of coordination is described as helping the project stay on time. Representative review excerpt: "Eric came out provided me with a quote, explained the timeline, and took the time to carefully measure and make sure everything was properly set up."

Activation and notice delays. A small number of reviewers report frustration with delayed paperwork for connection or with inspection-related notice. These comments suggest that scheduling and activation were not always communicated cleanly. Representative review excerpt: "Up to now going on 2 months Energy Plus Solar haven't submitted my paper work to LAWPD for solar connection."

Reviewers mostly describe the installation quality as neat, professional, and visually clean, with several praising precise panel placement and tidy conduit work. A smaller set of complaints mention roof damage, unnecessary cuts, or concerns about equipment handling.Solar.com's composite of published customer feedback, not a customer quote

Clean, professional install work. Many reviewers say the finished installation looked precise and well executed. They mention straight panel alignment, careful placement, and overall good site presentation. Representative review excerpt: "The workmanship is clean, precise, and genuinely beautiful."

Professional crew experience. Some reviewers describe the installers as professional and attentive during the job. They report that the work area was handled with care and the project finished looking polished. Representative review excerpt: "When he quoted my install his price was very reasonable, he answered all of my questions, and he was very professional."

Damage and cleanup complaints. A few reviewers report damage or workmanship concerns, including roof or wall issues and comments about careless handling of equipment. These complaints point to uneven site care on some jobs. Representative review excerpt: "He personally installed my panels which caused a roof leak that resulted in both roof and ceiling damage."

This is the weakest category in the review set. Some reviewers say their systems are still working well, but a meaningful share describe problems with leaks, monitoring, repairs, or getting help after the install was complete.Solar.com's composite of published customer feedback, not a customer quote

Systems working well for some owners. Several reviewers report that their systems and batteries continued to operate well after installation. Some also say the system was already helping reduce their electric bill. Representative review excerpt: "We purchased our solar panel system and two batteries from Energy plus solar last year and everything is still working phenomenally."

Positive post-install performance. A few reviewers describe the finished system as functioning properly and looking well installed. These comments suggest that long-term performance was solid for some customers. Representative review excerpt: "The system is working great and already helping lower my electric bill."

Service and repair complaints. Multiple reviewers report trouble getting post-install issues resolved, including leaks, monitoring concerns, or systems that were not working as expected. These comments show recurring dissatisfaction with warranty or service follow-up. Representative review excerpt: "As a company with system monitoring of the panels, I should not be responsible for calling if they are not working."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.