Sales & proposal integrity
Sales Integrity7.4/10
Reviewers describe a generally clear and helpful sales experience, with explanations that set expectations and support through paperwork. The evidence for this category is entirely positive, and reviewers frequently mention straightforward proposals and helpful guidance.Solar.com's composite of published customer feedback, not a customer quote
Clear explanations. Reviewers say the team took time to explain the solar process and paperwork in a way that made next steps easier to understand. Representative review excerpt: "I really liked to take a moment to appreciate Adrian who help explain everything as well, got to sign my paper work on a Saturday and got approved right their..."
Helpful project guidance. Reviewers report that representatives helped them move through signing and approval smoothly, including accommodating schedule needs. Representative review excerpt: "I worked with Reynaldo G on my solar project he did an amazing job and the company he works with did a fantastic install and they were great with communication."
Bill-savings appeal. Some reviewers mention that the proposal aligned with their goal of lowering high electric bills and having a fixed-rate style arrangement. Representative review excerpt: "Being able to rely on a fixed rated bill has been such a relief with how large my family is our bills used to be insanely high and I was..."
Price & financing transparency
Price Transparency6.8/10
Review evidence here is limited, but the available feedback is favorable overall. Because the evidence base is small, this category should be read as somewhat limited rather than deeply established.Solar.com's composite of published customer feedback, not a customer quote
Pricing quote. A reviewer says the quote they received was lower while still meeting expectations on quality, which suggests the pricing discussion landed well in that case. Representative review excerpt: "Energy Time Solar gave me a quote alot cheaper and better quality."
Limited sample. This category has very little review coverage in the available corpus, so the transparency picture is based on a narrow set of comments. Representative review excerpt: "Energy Time Solar gave me a quote alot cheaper and better quality."
Communication & coordination
Communication7.6/10
Reviewers consistently describe responsive communication and organized project coordination. They frequently mention being kept informed, getting timely callbacks, and having a team that stayed engaged from start to finish. Complaints are not represented in the sampled evidence for this category.Solar.com's composite of published customer feedback, not a customer quote
Frequent updates. Reviewers say they were kept in the loop through the process, including updates after inspections and as the job moved toward installation. Representative review excerpt: "From point A to Z we were kept in the loop and informed the whole process!"
Responsive support. Several reviewers report that calls were answered and questions were handled promptly, which helped the process feel smoother. Representative review excerpt: "They are outstanding solar consultants on top of the equipment being the best and they always answer my calls."
Smooth handoffs. Reviewers describe the overall process as professional, helpful, and straightforward, with coordination that reduced friction between steps. Representative review excerpt: "The whole process was smooth and straightforward, and the team was professional, helpful, and responsive."
Timeline reliability
Timeline Reliability7.2/10
Feedback on timing is positive overall, with reviewers describing a process that moved forward without much friction. Mentions of permits, inspections, and next-step scheduling suggest the company generally kept projects moving in an orderly way. Complaints are not reflected in the sampled reviews for this category.Solar.com's composite of published customer feedback, not a customer quote
Permit-to-install progress. Reviewers say they were contacted soon after inspection approval and told when installation would begin, which gave them a clear sense of the timeline. Representative review excerpt: "A few days that inspection was over, Johnny called me to inform me that permits were approved and that installation was the next step."
Easy start to finish. Some reviewers describe the full project as easy to move through, from paperwork through installation, with little delay in the steps they experienced. Representative review excerpt: "The process couldn’t have been any easier, from start to finish as far as getting started and installed was just a breeze thanks to my man Gerson!"
Workmanship & site care
Workmanship7.5/10
Reviewers generally describe professional crews and solid installation execution. The available feedback highlights speed, cleanliness, and attention during the work itself, with no clear complaint pattern in the sampled reviews.Solar.com's composite of published customer feedback, not a customer quote
Professional crew. Reviewers describe the crew as professional, friendly, and trustworthy during the installation process. Representative review excerpt: "The whole energy time crew was very professional and friendly."
Clean and attentive work. Some reviewers say the installer was clean, fast, and attentive while completing the project and keeping the site in good order. Representative review excerpt: "Adrian was very clean, fast, and attentive throughout the entire process, helping me to complete the recommended process 100% from the beginning to the very good installation."
Efficient installation. Reviewers also mention fast, professional work and say the installation was completed to their satisfaction. Representative review excerpt: "I just the opportunity to work with Adrian Valdez he did everything fast and professional I would definitely go back to them if I ever need more solar panel!."
Long-term support & performance
Long-Term Support6.1/10
Post-install feedback is positive in the sampled reviews, but the evidence base is smaller than in the service categories above. Reviewers mention lower bills, battery backup, and working systems, though the category score suggests this area is less consistently documented overall. The available evidence does not show a complaint pattern, but it is thinner than the categories tied to sales and project coordination.Solar.com's composite of published customer feedback, not a customer quote
Lower bills reported. Reviewers say their electric bills dropped after the system was turned on, which is the clearest performance outcome mentioned in the sampled evidence. Representative review excerpt: "Now my electric bill has been cut in half and I also have a Tesla battery for backup."
Battery backup benefits. Some reviewers mention battery storage that helped keep the home running, suggesting satisfaction with the system’s backup capability. Representative review excerpt: "Thank you energy time solar for giving me a nice battery which keeps my house running all day long with my solar ."
Smooth post-install experience. A reviewer describes the switch to solar as flawless, which points to a positive early experience after installation. Representative review excerpt: "Reynaldo helped me with switching to solar and it was a flawless change."
How this is built: category scores and summaries weigh the company's full published rating record (58 Google reviews averaging 4.9 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.