Sales & proposal integrity
Sales Integrity7.3/10
Reviewers give ES ELECTRICAL CONSTRUCTION a mixed-to-positive read on sales and proposal handling. Many describe knowledgeable, low-pressure reps who explain options and incentives clearly, but a smaller set reports pressure to sign, overpromising, or expectations that did not line up with the project experience.Solar.com's composite of published customer feedback, not a customer quote
Clear, knowledgeable sales reps. Many reviewers say the sales team explained the project clearly, answered questions, and did not push hard when customers needed time to decide. Representative review excerpt: "He was very professional and knowledgeable and didn't make me feel any buying pressure, he presented the facts and was a great guy."
Incentives presented well. Several reviews describe the team as helping customers understand available rebates and incentives and setting expectations around those programs. Representative review excerpt: "What impressed us the most was his dedication to helping us receive every available rebate and incentive."
Pressure and expectation gaps. A smaller group reports early sales pressure, overpromising, or project expectations that later did not match what happened during implementation. Representative review excerpt: "Unfortunately I had very bad experience with these guys, from overpromising to completely ditching my project and ghosting, not getting back to me."
Price & financing transparency
Price Transparency6.8/10
Feedback on pricing and financing is mixed and leans cautious. Some reviewers say the company helped them navigate loans, rebates, and savings, while others describe confusion around rebate timing, deposit or refund issues, and pricing expectations that were not fully clear.Solar.com's composite of published customer feedback, not a customer quote
Help with savings and financing. Positive reviews say the company helped customers work through loans, rebates, and overall cost savings in a way that felt manageable. Representative review excerpt: "They made the whole process easy and seamless, from getting a loan, permits, inspection, to collecting my rebates."
Savings can be meaningful. Some reviewers report monthly bill reductions and savings that made the system feel financially worthwhile after installation. Representative review excerpt: "My monthly bills dropped by $75/month, and every month I'm producing more than I use."
Refunds and timing concerns. Complaints include deposit or refund problems and uncertainty around when rebates would arrive, which made the pricing experience feel less transparent for some customers. Representative review excerpt: "Found out they could not do it and would not refund me my deposit of 2K."
Communication & coordination
Communication7.4/10
Communication is generally a strength in the review set, with many customers describing responsive staff, proactive updates, and smooth handoffs across the project. Still, a minority report gaps in follow-up, missing answers, or project contacts disappearing partway through the process.Solar.com's composite of published customer feedback, not a customer quote
Responsive, proactive updates. Many reviewers say staff stayed in touch, answered questions quickly, and kept them updated as the project moved forward. Representative review excerpt: "They were incredibly proactive, ensuring every query I had was answered in record time and they made sure I am updated to every step of the way."
Good handoffs across teams. Customers often describe the process as well coordinated, with different team members stepping in at the right points and helping the project stay organized. Representative review excerpt: "During the install process I was working with Shea and Melissa, and they were absolutely on top of EVERYTHING, Shea kept in touch, literally, every step of the way with..."
Follow-up gaps for some customers. A smaller number of reviewers report weak follow-through, including limited updates or difficulty getting a clear response after the initial contact. Representative review excerpt: "Unfortunately I had very bad experience with these guys, from overpromising to completely ditching my project and ghosting, not getting back to me."
Timeline reliability
Timeline Reliability7.0/10
Timeline performance is mostly positive, but not perfect. Reviewers often say permitting, inspections, and activation moved along smoothly, while a smaller set describes delays, repeat visits, or schedule confusion that slowed the job down.Solar.com's composite of published customer feedback, not a customer quote
Permits and inspections handled smoothly. Many reviewers say the company managed the permit and inspection steps without much friction and kept the project moving toward activation. Representative review excerpt: "They handled everything and made the paperwork easy, got the permits and scheduled the installation and inspections."
Reasonable overall pace. Some customers report that the full process finished in about two months or felt generally seamless from start to finish. Representative review excerpt: "It took about 2 months start to finish, including inspections/permits."
Delays and repeat visits. Complaint patterns include multiple site visits, unresolved issues, or schedule confusion that left some customers waiting longer than expected. Representative review excerpt: "They came out to my house multiple times and still can't figure it out."
Workmanship & site care
Workmanship7.8/10
Workmanship and site care are rated positively overall. Reviewers frequently describe professional crews, smooth installs, and clean job sites, with only an isolated complaint pattern showing up in the evidence set.Solar.com's composite of published customer feedback, not a customer quote
Professional install crews. Reviewers commonly describe the installation team as punctual, respectful, and careful about leaving the work area clean. Representative review excerpt: "The installation crew was punctual, respectful, and left everything clean when they were finished."
Smooth install and commissioning. Customers also report quick, smooth installation and helpful commissioning support when the system was turned on. Representative review excerpt: "Installation was quick and smooth and commissioning team was very informative, helpful, friendly and professional."
Long-term support & performance
Long-Term Support7.7/10
Post-install support and performance are generally viewed positively, with many reviewers reporting helpful explanations, app guidance, and systems that produce as expected. The main caution is that a few customers mention service follow-up or troubleshooting coordination that took longer than they wanted.Solar.com's composite of published customer feedback, not a customer quote
Helpful post-install guidance. Several reviewers say staff took time to explain how the system works, how to monitor it, and what to expect after activation. Representative review excerpt: "A special thank you to Devin for taking the time to explain how the solar system works and showing me how to use and monitor everything."
Reported production benefits. Some customers say the system is producing well and that their bills dropped after the install, which supports a positive view of performance. Representative review excerpt: "My monthly bills dropped by $75/month, and every month I'm producing more than I use."
Troubleshooting follow-up delays. A small number of reviews describe slow scheduling or service follow-up when customers needed troubleshooting after the system was turned on. Representative review excerpt: "Its been 3 weeks going to four and I've had ZERO communication on scheduling or estimated times that they will be onsite to troubleshoot."
How this is built: category scores and summaries weigh the company's full published rating record (19 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.