Sales & proposal integrity
Sales Integrity7.6/10
Reviewers describe Estey Electric as straightforward and professional in the sales process, with comments centered on honest expectations, clear scoping, and proposals that matched the work discussed. In the available evidence, praise is consistent and there are no complaint reviews in this category.Solar.com's composite of published customer feedback, not a customer quote
Clear expectations. Reviewers say the company explained what was needed and kept the scope aligned with the work required, including code-related updates. Representative review excerpt: "They were honest about what was needed to meet the scope and bring things up to code."
Professional approach. Reviewers also describe the team as skilled, professional, and easy to recommend during the proposal and sales process. Representative review excerpt: "If you’re looking for an electrical contractor who combines skill, integrity, and professionalism, Estey Electric is an easy recommendation."
Price & financing transparency
Price Transparency7.1/10
Reviewers generally report that pricing was clear and aligned with what was quoted, and several comments describe the pricing as fair. There is one complaint review in the evidence set, so this category is mostly positive with a small watch-out around pricing expectations.Solar.com's composite of published customer feedback, not a customer quote
Quoted price held. Reviewers say the final pricing matched the quote and felt fair for the service provided. Representative review excerpt: "Their pricing was exactly what they quoted, fair and more than affordable for the quality of service we received."
Fair value perception. Several reviewers describe the pricing as fair or affordable, and note that the owner explained what needed to be done in a way that was easy to understand. Representative review excerpt: "Honest, great communication, fair prices and dependable!"
Limited pricing concern. The category includes one complaint review, so pricing appears largely well received, but not entirely free of concern. Representative review excerpt: "Their pricing was exactly what they quoted, fair and more than affordable for the quality of service we received."
Communication & coordination
Communication8.2/10
Reviewers consistently describe responsive communication, timely updates, and strong coordination from start to finish. The evidence set is uniformly positive in this category, with no complaint reviews among the analyzed comments.Solar.com's composite of published customer feedback, not a customer quote
Responsive follow-through. Reviewers say the team was quick to respond, easy to communicate with, and transparent throughout the project. Representative review excerpt: "They were professional, timely, and easy to communicate with from start to finish."
Active issue monitoring. Some reviewers report that Estey Electric proactively noticed problems and reached out to alert them rather than waiting to be asked. Representative review excerpt: "They noticed that my solar that they had installed was no longer reporting data and contacted me to alert me of the issue."
Timeline reliability
Timeline Reliability7.4/10
Reviewers generally say projects were scheduled promptly, stayed on track, and moved through inspection or activation smoothly. The category does not show a complaint pattern in the reviewed evidence, though the score suggests timing consistency is still an area customers pay close attention to.Solar.com's composite of published customer feedback, not a customer quote
Prompt scheduling. Reviewers describe quick scheduling and timely installation as a welcome change after difficult experiences elsewhere. Representative review excerpt: "Their prompt response, quick scheduling and timely installation has been refreshing after so many bad experiences with other contractors."
Inspection and schedule control. Other reviewers say the work stayed on time and on budget, and that inspection went through without unnecessary delay. Representative review excerpt: "They did a great job, stayed on time and on budget!"
Workmanship & site care
Workmanship8.6/10
Reviewers give Estey Electric very strong marks for workmanship, professionalism, and clean jobsite habits. The available comments are uniformly positive, with repeated praise for quality installation, inspection readiness, and careful handling of complex work.Solar.com's composite of published customer feedback, not a customer quote
High-quality installation. Reviewers describe the work as high quality and note that the team handled complex or unusual jobs effectively. Representative review excerpt: "The whole crew went over and above in my odd project on a very old property, that kept running into unexpected snags, which they were able to handle quickly and..."
Inspection-ready work. Several reviewers say the finished work passed inspection easily, which they took as a sign of solid execution. Representative review excerpt: "Their work passed inspection effortlessly, and the inspector was genuinely pleased to see their name on the permit."
Professional site care. Comments also reflect professionalism on site, including careful handling of the project and strong cleanup habits. Representative review excerpt: "Can't say enough good things about this company with high integrity, respectful demeanor, over-the-top completion of all the work done, and spotless cleanup after the job."
Long-term support & performance
Long-Term Support7.5/10
Reviewers often describe helpful post-install support, including monitoring follow-up, warranty assistance, and quick service when issues came up later. There are two complaint reviews in this category, so the overall picture is positive but more mixed than the workmanship and communication categories.Solar.com's composite of published customer feedback, not a customer quote
Helpful warranty support. Reviewers say the company stepped in after installation issues, handled repair work, and took care of warranty paperwork. Representative review excerpt: "Estey had nothing to do with the original work or the problem, but they stepped in, diagnosed the issue, completed the necessary repairs, handled the warranty paperwork, and charged nothing."
Proactive monitoring. Some reviewers report that Estey Electric noticed when a system stopped reporting data and contacted them about it without waiting for a complaint. Representative review excerpt: "They noticed that my solar that they had installed was no longer reporting data and contacted me to alert me of the issue."
A few service concerns. The evidence includes two complaint reviews, so post-install support is generally praised but not uniformly smooth across all cases. Representative review excerpt: "Long story short, I have a new home that is off-grid - had Estey Electric install a new Kohler standby generator to help charge my new battery system (DO NOT..."
How this is built: category scores and summaries weigh the company's full published rating record (158 Google reviews averaging 5.0 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.