Sales & proposal integrity
Sales Integrity7.2/10
Reviewers describe the sales process as clear and aligned with expected project scope, with no complaint pattern showing up in the evidence set. The strongest themes are responsiveness, straightforward explanations, and proposals that appear tailored to household usage rather than pushed as one-size-fits-all.Solar.com's composite of published customer feedback, not a customer quote
Clear, tailored proposals. Reviewers say the proposal process was easy to understand and tailored to their energy usage history. They describe staff as knowledgeable and available to answer questions. Representative review excerpt: "All the staff were professional, knowledgeable, and available to answer all our questions."
Promises matched delivery. Some reviewers report that what they were told during the sales process matched what happened during the project. That includes quick quoting and a process that felt organized from the start. Representative review excerpt: "Everybody I came in contact with at Evan's from installers to owner Zachary all said what they did and did what they said."
Fast quote turnaround. A reviewer says they received a quote in one day with the needed details included. They also noted the team was on time when work began. Representative review excerpt: "They gave us a quote in one day with everything., When they started everyone was on time."
Price & financing transparency
Price Transparency6.9/10
Reviewers generally describe pricing and financing as straightforward, with no evidence of hidden charges in the reviewed set. Mentions of scope changes focus on added work being explained rather than surprise pricing, and complaint volume is very low.Solar.com's composite of published customer feedback, not a customer quote
No hidden-cost theme. Reviewers say they did not encounter hidden costs or unexpected delays. The available feedback points toward a transparent payment experience. Representative review excerpt: "No hidden costs or delays."
Scope changes explained. One reviewer describes a code-related change that added work beyond the original scope, but presents it as part of the project requirements rather than a pricing dispute. The review does not describe surprise billing. Representative review excerpt: "Had code change in Fresno city with batteries installed in garage which included more work in the scope of work than we originally thought."
Trust in final cost. A reviewer says they would trust the company and would not be disappointed. This supports the broader impression that pricing discussions were handled clearly in the reviewed feedback. Representative review excerpt: "If you're looking for a solar company to trust try them you will not be disappointed."
Communication & coordination
Communication7.2/10
Most reviewers describe responsive coordination, helpful office support, and steady guidance through the project. A small number of complaints mention missed callbacks or feeling uninformed at times, so the category is positive overall but not flawless.Solar.com's composite of published customer feedback, not a customer quote
Responsive project help. Reviewers frequently describe the office and technicians as helpful and easy to reach with questions. Several say staff stayed involved and guided them through paperwork and project steps. Representative review excerpt: "She took care of all the paperwork and was very responsive to questions and requests for information."
Hands-on support. Some reviewers say team members helped them through the process and answered concerns along the way. This suggests a coordinated handoff between office staff and field crews in many projects. Representative review excerpt: "Huge thanks to Zack for helping us through the process!"
Occasional callback gaps. A small number of reviewers mention not always being informed about what was happening, or not getting a call back when they had a question. These complaints appear less common than the positive coordination feedback. Representative review excerpt: "I only knock off a star because sometimes not informed on what’s happening if I have a question and sometimes no call back."
Timeline reliability
Timeline Reliability7.0/10
Reviewers mostly describe projects moving on time, with quick installs and punctual crews showing up in the evidence. There is one notable complaint about a drawn-out ground-mount project, so the pattern is generally positive but not universal.Solar.com's composite of published customer feedback, not a customer quote
On-time starts. Reviewers say the team arrived on time and began work as scheduled. They also describe the installation itself as quick in several cases. Representative review excerpt: "They gave us a quote in one day with everything., When they started everyone was on time."
Fast completion. Some reviewers report smooth scheduling and efficient completion, including quick installs and prompt return calls. This points to solid timing on many standard projects. Representative review excerpt: "The install was quick and the craftsmanship superb!"
One delayed project report. One reviewer describes a long and frustrating timeline on a larger ground-mount project. That review frames the experience as a scheduling headache rather than a one-off delay. Representative review excerpt: "I had a large ground mount solar system installed and what a head ache, first of all I signed a contract with them in February of last year they told..."
Workmanship & site care
Workmanship7.4/10
Most reviewers describe professional crews, solid installation quality, and good attention to finish details. The evidence also includes a couple of complaints, so the category is positive overall with some room for improvement in site-level consistency.Solar.com's composite of published customer feedback, not a customer quote
Professional installation quality. Reviewers say the crews were professional and did a great job installing their systems. Some also describe the team as knowledgeable and able to answer technical questions. Representative review excerpt: "They were professional and did a great job installing my solar."
Careful finish work. A reviewer notes that exterior conduit was painted to match the home, which suggests attention to site appearance. Other feedback describes the workmanship as superb. Representative review excerpt: "The small amount of conduit on the exterior of the house was painted to match my home exterior."
A few site-related complaints. A small number of reviews mention a frustrating project experience or behavior that reflected poorly on the company truck and crew. These reports are present but much less common than the positive workmanship feedback. Representative review excerpt: "I had a large ground mount solar system installed and what a head ache, first of all I signed a contract with them in February of last year they told..."
Long-term support & performance
Long-Term Support7.8/10
This is the strongest category in the review set, with many reviewers describing systems that continue to work well after installation. Support for questions, warranty help, and monitoring also comes through positively, while complaints are rare.Solar.com's composite of published customer feedback, not a customer quote
Systems still working well. Reviewers report having no trouble with their systems after several years of use. That pattern suggests durable post-install performance for the projects reflected in the reviews. Representative review excerpt: "Have had no trouble with my system after 5 years."
Monitoring and ongoing use. Some reviewers mention tracking solar production or having systems in place for multiple years. These comments point to continued operation after turn-on rather than just a successful install. Representative review excerpt: "that tracks all my solar production."
Warranty help when needed. One reviewer says the company helped with a warranty claim and stayed involved through the process. They report that the team later handled the follow-up work after the claim outcome. Representative review excerpt: "They helped me file a warranty claim, stood by me the whole way through, and after getting paid out on my warranty claim, they immediately came out and uninstalled the..."
How this is built: category scores and summaries weigh the company's full published rating record (16 Google reviews averaging 4.4 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.