Sales & proposal integrity
Sales Integrity6.0/10
Reviewers describe a mix of clear, honest sales conversations and complaints about quote quality, proposal follow-through, and expectations set around scope or permitting. The positive feedback is substantial, but the negative reports are material enough to keep this category mixed.Solar.com's composite of published customer feedback, not a customer quote
Clear, honest explanations. Many reviewers say the sales conversation was straightforward, with clear explanations of what could and could not be done and a sense that promises were followed through. Representative review excerpt: "Mike communicated clearly, followed through on what he promised, and made us feel confident every step of the way."
Proposal and quote gaps. Some reviewers report problems with missing quotes, unclear bid details, or proposals that did not match what they expected after the initial visit. Representative review excerpt: "THIS REVIEW IS NOT FOR THE WORK THEY DID I asked for an quote and they did not send me one."
Need for stronger upfront clarity. A smaller set of complaints says the initial proposal stage could feel underdeveloped or overly aggressive in the options presented, which left some customers dissatisfied with the sales process. Representative review excerpt: "They came on a Saturday to look at my job and told me they couldn't do what I needed but offered a way high option, that I couldn't even contemplate."
Price & financing transparency
Price Transparency5.6/10
Reviewers are divided on pricing and billing transparency. Many describe fair or reasonable pricing, but a meaningful share report surprise charges, high estimates, or disputes over billed time and refunds.Solar.com's composite of published customer feedback, not a customer quote
Reasonable pricing for some jobs. Positive reviews say the pricing felt reasonable and that the work was completed efficiently, with some customers noting they were charged only for the time actually needed. Representative review excerpt: "Jay solved three different problems in the little over an hour he was here, for which he charged us only an hour."
Billing disputes and surprise costs. Other reviewers describe disagreements over charges, high hourly rates, or estimates that came in above expectations. Representative review excerpt: "This electrician charged me $250 per hour and took Four hours to put two light fixtures!"
Estimate and refund concerns. Some customers also report missing quotes or follow-up needed to resolve billing issues, including one case where the company later addressed charges after a review was posted. Representative review excerpt: "Mike fisher was good enough to contact me after this review and offered to remove one hour of charges for the first visit which allowed me to change my review..."
Communication & coordination
Communication8.0/10
Reviewers most often describe responsive communication, quick callbacks, and smooth coordination across scheduling and job handoffs. Complaint volume is relatively low, though a few customers report missed messages, no-shows, or details not being passed along properly.Solar.com's composite of published customer feedback, not a customer quote
Responsive and easy to reach. Many reviewers say they reached a real person quickly and appreciated prompt replies, clear updates, and a strong sense of follow-through. Representative review excerpt: "I called Fisher and --actually-- got not a recorded menu but a real person who immediately put me on the booking list for that very day."
Clear coordination on projects. Customers also report that the team kept them informed and handled larger jobs with organized communication from scheduling through completion. Representative review excerpt: "Mike communicated clearly, followed through on what he promised, and made us feel confident every step of the way."
Occasional communication breakdowns. A smaller set of reviewers say calls, messages, or job details were missed, creating confusion or delays before work could begin. Representative review excerpt: "I received no text, no phone call and still have never heard a word."
Timeline reliability
Timeline Reliability7.6/10
Reviewers generally report dependable scheduling and solid on-time performance, including urgent jobs and projects completed faster than expected. There are still some complaints about rescheduling, wait times, and permit-related timing issues, so the pattern is positive but not seamless.Solar.com's composite of published customer feedback, not a customer quote
Often on time and efficient. Many reviewers say the team arrived when scheduled and completed jobs quickly, including same-week service and multi-day installs that stayed on track. Representative review excerpt: "They came at the scheduled time and following the removal they came at the time we had previously scheduled to reinstall the power wall."
Fast response for urgent work. Some customers describe emergency or short-notice jobs being handled promptly, with quick turnaround on needed electrical work. Representative review excerpt: "Our meter and main panel had to be replaced on an emergency basis, and Charles and Rafael from Fisher took care of it quickly."
Delays and permit timing issues. A few reviewers report delayed appointments, rescheduling, or concerns about permit timing that affected the project schedule. Representative review excerpt: "They are supposed to pull permits, and they do not pull them and they tell you that they have where they have not because of the fact that they did..."
Workmanship & site care
Workmanship8.3/10
Reviewers most often describe neat, professional installations and crews that cleaned up after the job. Complaints do exist, but they are less common than the praise and tend to focus on finish quality, code-related concerns, or damage prevention.Solar.com's composite of published customer feedback, not a customer quote
Neat, professional installs. Many reviewers say the crew worked efficiently, arrived early, and completed installations cleanly and professionally. Representative review excerpt: "He and Aaron were here early both days of work and installed a new breaker box and outside electrical panel very efficiently and neatly."
Good cleanup and care. Customers also report careful site handling, including attention to floors and cleanup during or after the work. Representative review excerpt: "Quick reply, came the next morning, super courteous, careful not to mess up the floors, fixed everything."
Some workmanship complaints. A smaller number of reviewers describe concerns about finish quality, protective measures, or work they felt was not handled correctly. Representative review excerpt: "This whole experience makes me wonder how many panels his company has installed (over 20 years) without proper protective paper."
Long-term support & performance
Long-Term Support7.8/10
Reviewers generally describe strong post-install support, including quick repairs, reliable generator servicing, and helpful follow-up after system setup. A few comments mention repeat repair visits or dissatisfaction after the job, but those are not the dominant pattern.Solar.com's composite of published customer feedback, not a customer quote
Quick service after installation. Many reviewers say the company responded quickly to service needs after the install, including diagnosing problems and getting systems working again. Representative review excerpt: "We had power go out in my master bedroom and Fisher got Rafael to us in just hours and he was able to diagnose the problem and fix it with..."
Ongoing support for systems. Customers also describe years of generator maintenance and other follow-up work handled consistently over time. Representative review excerpt: "Our family has relied on Fisher Electric for several years to install and service our Generac generator, and they've always been fantastic."
A few repair follow-ups. Some reviews mention equipment that needed additional repair trips before everything was fully working, showing that post-install support was not always one-and-done. Representative review excerpt: "A few panels didn't register on the inverter and required a couple of repair trips, but he got them working."
How this is built: category scores and summaries weigh the company's full published rating record (164 Google reviews averaging 4.8 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.