Freedom Green Construction Reviews

Reviewers most often describe the sales process as straightforward, professional, and low-pressure, with several saying the proposal stage felt honest and clear. A smaller set of reviews reports unsolicited outreach, contract-related frustration, or confusion after signing, so the pattern is positive overall but not uniform.Solar.com's composite of published customer feedback, not a customer quote

Clear, low-pressure sales. Many reviewers say the sales process was professional and transparent, and some specifically note a low-pressure approach that made it easier to move forward. Representative review excerpt: "Kris Richards handled the sales process professionally, transparently, and without pressure."

Helpful proposal fit. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Freedom Solar was significantly below the other quote and they passed my other requirements so I pulled the trigger and signed a contract with them."

Post-signing frustration. A smaller group describes problems after the contract was signed, including limited follow-up and unsolicited solicitation concerns. Representative review excerpt: "However, once I signed the contract and the made the $1000 deposit, everything stopped, no actual response from they anymore, except saying "will get back to you", but never did."

Feedback on pricing and financing is mostly positive but mixed enough to keep this category near neutral.Solar.com's composite of published customer feedback, not a customer quote

Pricing quote experience. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Freedom Solar was significantly below the other quote and they passed my other requirements so I pulled the trigger and signed a contract with them."

Clear payment discussions. A few customers report that their pricing and financing questions were handled directly, with enough clarity to move forward comfortably. Representative review excerpt: "They addressed all our questions and concerns with great courtesy, timelines and competence."

Billing and timing concerns. A smaller set of reviews mentions repeated payment requests, deposit-related frustration, or confusion tied to timing around permits and incentives. Representative review excerpt: "After another 3 month waiting, the billing department repeatedly sent messages requesting for final payment, and threaten to send the bill to collecting agency."

Most reviewers describe the team as responsive, organized, and willing to follow through on customer requests. The main complaints center on delayed responses after install, difficult handoffs during troubleshooting, or frustration when customers felt they had to push for updates.Solar.com's composite of published customer feedback, not a customer quote

Responsive follow-through. Reviewers frequently say the company communicated well and followed through on requests, including quick help when customers reached out. Representative review excerpt: "My overall impressions: Responsive company, low-pressure sales, very good communications, and they do quality work."

Helpful coordination. Several customers describe the team as courteous and competent when answering questions and managing project details. Representative review excerpt: "They addressed all our questions and concerns with great courtesy, timelines and competence."

Support delays after install. Some reviewers report that communication became harder after installation, especially when they needed help resolving issues or getting updates. Representative review excerpt: "Then he got someone to help me but I had to send them a copy of my contract before I could get help because when it stopped working they just..."

Timeline feedback is generally positive, with many reviewers saying projects moved smoothly or were completed on a reasonable schedule. Even so, there are repeated complaints about long waits for inspections, service visits, or final activation, so schedule reliability appears good but not consistently seamless.Solar.com's composite of published customer feedback, not a customer quote

Smooth project timing. Several reviewers say their installations and related steps moved along on schedule, and some describe the overall project as seamless. Representative review excerpt: "We replaced our roof and installed solar panels at the same time in October 2024, and the project went seamlessly."

Extra visits handled well. A few customers note that follow-up visits were needed, but describe the team as willing to keep working through details until the job was complete. Representative review excerpt: "We had a few small details that took several extra visits to work through, which they did gladly - and went above and beyond - even checking some things out..."

Delays in inspection or activation. Other reviews describe extended waits for inspections, callbacks, or activation, with some customers saying they had to push repeatedly for progress. Representative review excerpt: "After waited for more than three months (original estimation was 6 months, so they said they did me a huge favor), they contacted me and told me that they could..."

Workmanship is one of the stronger areas in the review set. Reviewers often praise the quality of the installation, the professionalism of the crew, and the willingness to return for cleanup or small corrections, while a smaller number report installation-related issues or site damage concerns.Solar.com's composite of published customer feedback, not a customer quote

Strong installation quality. Many customers describe the work as clean, efficient, and well done, with some saying the project went seamlessly from a site-care standpoint. Representative review excerpt: "Quality product, service oriented, clean and efficient, I'd say an overall 10!"

Professional crews. Reviewers also praise the crew’s professionalism and the way they handled details, including extra visits when minor issues needed attention. Representative review excerpt: "We had a few small details that took several extra visits to work through, which they did gladly - and went above and beyond - even checking some things out..."

Installation concerns. A smaller set of reviews reports workmanship problems such as breaker issues, noise concerns, or alleged roof-related damage that needed follow-up. Representative review excerpt: "Each time the family uses the outlets in all 3 different rooms at the same time, the breaker trips."

Long-term support and system performance are rated positively overall, with many reviewers saying the company stayed involved after installation and helped them understand the system. The complaint pattern is still meaningful, though, and centers on delayed service, monitoring issues, and customers feeling they had to chase support when something went wrong.Solar.com's composite of published customer feedback, not a customer quote

Helpful post-install support. Several reviewers say the team stayed engaged after installation and helped them understand monitoring and system data. Representative review excerpt: "After the installation they stayed with me through the entire process and made sure that I understood all that was taking place, how to interpret the new data from the..."

Reported bill and production benefits. Some customers say they are seeing benefits from the system in their utility bills and overall performance. Representative review excerpt: "We are seeing the benefits now with our pg&e bill."

Service and monitoring issues. A smaller but notable group reports delays in service, monitoring gaps, or unresolved system problems after turn-on. Representative review excerpt: "They will give you a run around why they can't give you service."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.