Sales & proposal integrity
Sales Integrity7.0/10
Reviewers most often describe the sales process as professional, knowledgeable, and clear about system design and expected savings. A smaller set of reviewers reports concerns about sales behavior and information handling, so the section reads positive overall but not spotless.Solar.com's composite of published customer feedback, not a customer quote
Knowledgeable walkthroughs. Reviewers say the sales team explained the process clearly and helped them understand the system and projected savings. Representative review excerpt: "From the start, their team was professional, knowledgeable, and walked me through the entire process, ensuring I understood my system and the potential savings."
Professional presentation. Reviewers describe the sales staff as professional and knowledgeable during the proposal phase. Representative review excerpt: "John's sales people were very professional and way more knowledgeable than any other company we met with."
Sales conduct concerns. A small number of reviewers report rude interactions and concerns about how information was handled during sales conversations. Representative review excerpt: "The salespeople were rude to both my wife and I, the main salesperson had the attitude that he really didn't want to be there when meeting with my wife and..."
Price & financing transparency
Price Transparency6.8/10
The available reviews are favorable on pricing and financing transparency, with customers saying they were given options and did not encounter surprise costs. The evidence base is small, so this category should be read as positive but limited.Solar.com's composite of published customer feedback, not a customer quote
Clear options. Reviewers say the company presented options and completed the work at a fair price. Representative review excerpt: "Gave me my options and completed the job for a fair price."
Loan and savings context. One reviewer describes the financing in practical terms, noting expected loan paydown alongside utility-bill savings. Representative review excerpt: "With that money we will pay down our loan and continue to save on our utility bill."
Communication & coordination
Communication7.1/10
Reviewers consistently describe strong communication and straightforward coordination from the first meeting through office follow-up. The available feedback in this category is uniformly positive in the corpus.Solar.com's composite of published customer feedback, not a customer quote
Clear process updates. Reviewers say the team talked them through the process and made the project easy to follow. Representative review excerpt: "They talked me through the whole process and I have to say they did an amazing installation!!"
Straightforward coordination. Some reviewers with busy schedules say the project was handled in a way that made it simple and time-efficient for them. Representative review excerpt: "I work a lot I don't have time and they made it straight forward."
Responsive follow-through. Reviewers report good communication and professional handling of calls and appointments across the project timeline. Representative review excerpt: "Very professional from the first meeting at the San Joaquin County Fair to my phone calls to their office last week."
Timeline reliability
Timeline Reliability7.0/10
Reviewers generally report that projects moved on schedule, with crews completing installations when promised. The available feedback is entirely positive, though it is based on a relatively small number of reviews.Solar.com's composite of published customer feedback, not a customer quote
On-time install work. Reviewers say the crew completed the project within the promised time frame. Representative review excerpt: "The day the crew came to install they were very quick and professional, and completed our project in the amount of time they promised."
Fast turnaround. Some reviewers describe the installation timeline as quick, including one account of a 14-day installation. Representative review excerpt: "I HIGHLY RECOMMEND FUSION SOLAR, VERY GOOD COMPANY GREAT SERVICES FAST 14 DAY INSTALLATION."
Overall positive timing. Reviewers also characterize the overall schedule experience as positive from install through completion. Representative review excerpt: "I recently had solar panels installed by Fusion Solar and overall, my experience was positive."
Workmanship & site care
Workmanship7.4/10
Reviewers describe the installation crews as professional, quick, and careful with the design and execution of the system. No site-care complaints show up in the available corpus, so this category reads as strongly positive based on the reviews analyzed.Solar.com's composite of published customer feedback, not a customer quote
Professional installation. Reviewers say the crew was quick and professional during installation and finished as promised. Representative review excerpt: "The day the crew came to install they were very quick and professional, and completed our project in the amount of time they promised."
Quality of design and fit. Some reviewers highlight the system design as well integrated with the roof and say the work looked good after completion. Representative review excerpt: "I am very happy with choosing FUSION SOLAR I like the way they designed my solar system it curves with my roof, I highly recommend this company the staff is..."
Overall workmanship praise. Reviewers describe the installation itself as excellent and say the team communicated well during the process. Representative review excerpt: "They talked me through the whole process and I have to say they did an amazing installation!!"
Long-term support & performance
Long-Term Support7.4/10
There is limited post-install feedback, but the available reviews indicate the system is producing as expected and lowering the electric bill. With only one evidence review in this category, the picture is encouraging but thinly sourced.Solar.com's composite of published customer feedback, not a customer quote
Production results. A reviewer says the system is producing daily energy and helping lower the utility bill. Representative review excerpt: "We are excited to see our daily solar production lowering our PG&E bill."
Ongoing savings context. The post-install feedback points to expected performance after activation, with savings described in terms of a lower utility bill. Representative review excerpt: "We are excited to see our daily solar production lowering our PG&E bill."
How this is built: category scores and summaries weigh the company's full published rating record (17 Google reviews averaging 4.5 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.