Sales & proposal integrity
Sales Integrity7.4/10
Reviewers are mostly positive about the sales process, often describing clear quotes, no-pressure consultations, and pricing that felt straightforward. The main complaints center on contract expectations, transfer-related disputes, and occasional delays getting documents or answers aligned with what customers thought had been promised.Solar.com's composite of published customer feedback, not a customer quote
No-pressure pricing. Some also note that pricing felt consistent rather than negotiable in ways that would create confusion. Representative review excerpt: "GC came in with the absolute best pricing for a solar and battery system for my home, they didn’t try to upsell and were professional all the way through."
Clear quote approach. Reviewers describe the sales team as avoiding long, pushy presentations and keeping the quote focused on what the project needed. A few also say they appreciated not being steered toward add-ons they did not want. Representative review excerpt: "They don't waste time with points less presentations trying to upsell you on stuff you don't need."
Contract expectation issues. A smaller set of reviewers reports frustration with contractual details, including timeline protections or transfer-related terms that did not match their expectations. These complaints suggest the sales experience is usually positive, but contract language can become a sticking point for some customers. Representative review excerpt: "I honestly had a huge anxiety going with GC Electric because of some contractual timeline protections they put in the contract that were not in sync with what they were..."
Price & financing transparency
Price Transparency7.3/10
Complaints are less common but do point to surprise fees, deposit questions, and added costs that some customers say were not clearly expected.Solar.com's composite of published customer feedback, not a customer quote
Transparent pricing. Several reviews also describe the financing conversation as straightforward rather than confusing. Representative review excerpt: "G C Electric was efficient, transparent in their pricing and work, great pricing, excellent workmanship, and well organized."
Incentive and rebate support. Some reviewers say the team helped them work through incentive timing and local rebate steps, which reduced overall project cost. These comments suggest the company was involved in the administrative side of pricing as well as the installation itself. Representative review excerpt: "I managed to secure both the ITC federal credit and the local Solar/Storage rebate with their support, drastically reducing my total costs."
Unexpected charges. A minority of reviewers report invoices or added costs that arrived later in the process, including permitting or utility-related fees and other out-of-pocket expenses. These accounts make transparency a watch-out even though most feedback is favorable. Representative review excerpt: "Then I was sent an invoice stating that I never made my initial deposit, plus I still owed some permitting fees and fees from the power company."
Communication & coordination
Communication7.4/10
Most reviewers describe responsive communication, regular updates, and helpful coordination across the project. The complaints are mainly about inconsistent handoffs, mixed messages from multiple staff members, and situations where communication seemed to worsen after the contract was signed.Solar.com's composite of published customer feedback, not a customer quote
Responsive project updates. Many reviewers say they were kept informed throughout engineering and installation, with staff responding quickly and providing regular status updates. This is one of the most commonly praised parts of the experience. Representative review excerpt: "Always kept me up to date on everything."
Organized coordination. Reviewers also describe the team as organized and helpful in keeping pricing, work status, and next steps clear. Some say the project moved smoothly when communication stayed centralized. Representative review excerpt: "G C Electric was efficient, transparent in their pricing and work, great pricing, excellent workmanship, and well organized."
Mixed handoffs and follow-through. A smaller group reports confusion when communication came from multiple channels or multiple staff members, and some say responsiveness dropped after the sale. These comments point to uneven coordination rather than a universal problem. Representative review excerpt: "We did run into some confusion when communication occurred simultaneously through both email and the app by multiple staff members but I do think the app is a nice feature..."
Timeline reliability
Timeline Reliability7.3/10
Reviewers generally say the company completed projects on time or kept work moving at a reasonable pace. Still, some note schedule delays, installation bottlenecks, and waits tied to permitting, activation, or crew availability.Solar.com's composite of published customer feedback, not a customer quote
On-time completion reports. Several reviewers say the crew arrived when expected and completed work on schedule or close to it. These comments suggest the company can execute efficiently once a project is underway. Representative review excerpt: "They were professional and did everything the right way and on time"
Installation timing can slip. Some customers report that it took longer than expected to get an installation date or to move from one project milestone to the next. In a few cases, reviewers attribute the delay to workload, roof work, or other project dependencies. Representative review excerpt: "It did take some time to schedule the actual installation even after the roof was replaced."
Scheduling delays around demand. A few reviewers specifically mention that high demand affected scheduling, especially when many customers were trying to lock in incentive timing. Even when the work was ultimately completed, the wait was noticeable for some. Representative review excerpt: "They are so back up with everyone rushing to lock in NEM2.0 (like myself) so it took a while to schedule an installation date."
Workmanship & site care
Workmanship8.1/10
Feedback on workmanship is strongly positive overall, with many reviewers praising the crew’s professionalism, installation quality, and cleanup. The complaint pattern is smaller but important, and it centers on roof or wiring issues that some customers say required correction.Solar.com's composite of published customer feedback, not a customer quote
Professional installation crews. Many reviewers describe the on-site crews as professional, communicative, and efficient during the install. Several also say the actual panel work was completed quickly and neatly. Representative review excerpt: "Installing the solar panels actually took only about a day when Johnny and Victor came out."
Solid-looking system outcomes. Reviewers often report that the finished system performs well and that the installation appears well executed. Some mention lower electric bills or a system that has run without issues after the install. Representative review excerpt: "G C Solar maximized my space and used twenty two 450 W panels which has dropped my electricity bill from $1200 a month to around $480."
Roof or wiring concerns. A small number of reviewers report workmanship problems, including roof damage or wiring issues that they say needed follow-up attention. These are not the dominant theme, but they are the main quality-related complaints in the corpus. Representative review excerpt: "Today, a roofer told me that I had several holes in my roof where the panels were mounted, which explained the leaks during hurricane Hillary storm."
Long-term support & performance
Long-Term Support8.4/10
Long-term feedback is the strongest area in the review set, with many customers saying their systems continue to perform well after activation. Most complaints are about post-install support, warranty handling, or follow-up on systems that were not producing as expected.Solar.com's composite of published customer feedback, not a customer quote
Strong production results. Reviewers frequently say the system is producing well after installation, with some describing meaningful bill reduction or strong daily output. These comments indicate good satisfaction with the system after it is turned on. Representative review excerpt: "Today I am completely off grid, and my system is producing an average of 74kwh of energy a day, and running off the powerwall 3's at night."
Ongoing performance reports. Several customers say their systems have continued operating without hiccups months after install. This suggests that long-term satisfaction is a common theme among reviewers. Representative review excerpt: "As of today, it has already been 4 months since the system has been installed and so far it has been operating without hiccups thus I am ready to post..."
Post-install support concerns. A smaller group reports difficulty getting help when monitoring showed a problem or when they wanted service, repairs, or warranty support. These complaints focus on follow-up rather than the initial installation itself. Representative review excerpt: "Contacted them January 1st, 2022 as the monitor indicated that the system was not producing."
How this is built: category scores and summaries weigh the company's full published rating record (107 Google reviews averaging 4.7 stars), the most recent and most relevant review texts, and recurring feedback themes verified acrossGoogle and Yelp. Ratings and review excerpts from published review sources. Refreshed as new feedback is published. No installer can pay to change it.