Global Solar Electric Reviews

Reviewers mostly describe the sales process as clear, professional, and helpful, with many saying estimates and recommendations were handled thoughtfully. A smaller set of complaints points to missed follow-up, incorrect measurements, and occasional disconnects between what was discussed and what was delivered.Solar.com's composite of published customer feedback, not a customer quote

Helpful, low-pressure estimates. Many reviewers say the sales conversation felt professional and informative, with recommendations that matched their needs and made the next steps easier to understand. Representative review excerpt: "Sal (in sales) made really helpful recommendations when he came out to quote what needed to be done."

Honest assessment and routine process. Some customers report that the team gave straightforward assessments and came prepared, which reduced the need for back-and-forth during quoting and planning. Representative review excerpt: "We have used them for both our main home and our rental property and each time I feel like they are very professional, given honest assessment about what is going..."

Missed follow-up or plan mismatches. A few reviewers describe problems such as quotes never arriving, measurements not matching the plan, or expectations about service scope not lining up with what was actually provided. Representative review excerpt: "We followed up with Sal, and then with the general company contact multiple times by phone, but they never responded back to us with a quote."

The main concerns are about extra charges, confusion around what was included, and a few reports of pricing or service expectations not being clear upfront.Solar.com's composite of published customer feedback, not a customer quote

Pricing pricing and clear options. Reviewers describe a recurring pattern in this area. Representative review excerpt: "Sal came out to assess our needs and provided several quotes for different system configurations per our request."

Financing helped with affordability. Some customers mention financing terms as a helpful part of the process, especially when the project total was harder to absorb all at once. Representative review excerpt: "However, I will get a 2nd and third opinion..but thankful they do have 0% financing for a year..that makes it alittle more do able."

Added costs or scope confusion. A smaller set of reviews points to extra costs or confusion about what was included, such as separate-service charges or misunderstandings about an already-owned system. Representative review excerpt: "I mentioned to the technician that I had an issue earlier in the year and he nonchalantly stated we don't clean the HVAC that is a separate service and cost..."

Communication is one of the stronger themes in the review set, with many customers describing responsive scheduling, clear updates, and smooth handoffs. There are still a few complaints about slow responses, difficulty escalating issues, or follow-up that did not match expectations.Solar.com's composite of published customer feedback, not a customer quote

Responsive scheduling and updates. Reviewers frequently say the team was easy to reach, provided timely scheduling, and kept them informed during the job. Representative review excerpt: "I especially appreciate that Sal answered my late evening call to schedule a technician within a time frame I was willing to wait, and that the technician, Salam, was communicative..."

Prepared and easy to work with. Many customers describe the crew as organized and communicative, saying they did not have to repeat details or manage the process closely. Representative review excerpt: "I didn't need to repeat any detail or hover over their work — they came ready and made the whole thing look routine."

Follow-up gaps on some jobs. A smaller set of reviewers report delayed callbacks or difficulty getting a quote or resolving issues once work had begun. Representative review excerpt: "We followed up with Sal, and then with the general company contact multiple times by phone, but they never responded back to us with a quote."

Most reviewers describe projects as starting on time or moving along faster than expected, with scheduling and installation handled reliably in many cases. The main watch-outs involve permit or inspection-related delays and a few jobs that took longer when unexpected issues came up.Solar.com's composite of published customer feedback, not a customer quote

On-time starts and fast scheduling. Many reviewers say the team arrived when promised or was able to schedule service sooner than expected. Representative review excerpt: "The install team, led by Gabe, arrived on time and fully briefed."

Projects moved quickly. Some customers report that installs or service visits were completed efficiently, which helped keep the overall project on track. Representative review excerpt: "It was such a great experience the company is fast affordable Sal got us we are so running again thank God.❤️🙏🏼 they have great reviews and I can see why..."

Inspection or rework delays. A few reviewers mention timeline setbacks tied to inspection issues or additional work that had to be completed before the job could move forward. Representative review excerpt: "The installation failed inspection, because the electrical disconnect had been placed above the outdoor condenser (red area in the picture)."

This is the strongest-rated area in the review set, with very frequent praise for craftsmanship, professionalism, and cleanup. A small number of reviewers mention installation mistakes or rushed details, but those complaints are rare relative to the volume of positive feedback.Solar.com's composite of published customer feedback, not a customer quote

Strong craftsmanship. Many reviewers say the installation quality was excellent, with completed systems looking clean and working as expected. Representative review excerpt: "They installed our new heat pump and indoor unit within just a few hours, and the quality of their craftsmanship really shows."

Professional crews and cleanup. Customers often describe the installers as professional, careful in the home, and efficient throughout the job. Representative review excerpt: "These three guys arrived right on time, maintained total professionalism from start to finish, and demonstrated outstanding technical skills."

Occasional install issues. A few reviews mention installation mistakes or communication gaps between estimating and the crew, though some of those reviewers also say the issues were addressed. Representative review excerpt: "Unfortunately, there was very poor communication between the person who did the estimate and measurements and the installation crew."

Reviewers mostly report good post-install results, including solid system performance, helpful warranty support, and service that continued after the initial project. The complaints are limited but include some warranty and follow-up frustrations, plus a few reports that a repair did not fully resolve the issue.Solar.com's composite of published customer feedback, not a customer quote

Good ongoing performance. Many reviewers say their systems continued to perform well after installation, with some noting lower bills or dependable operation over time. Representative review excerpt: "Our SDGE bills are exponentially lower and I also have a rocking air conditioning system which does not affect my bill."

Warranty support appreciated. Some customers mention that warranty coverage was honored and that follow-up service was handled without added cost in their case. Representative review excerpt: "My system was still under warranty and the entire service cost me nothing!"

A few post-service concerns. A small number of reviewers report that follow-up support did not fully resolve their issue or that warranty-related expectations were not met as they understood them. Representative review excerpt: "Upon trying to make appointment, they let me know that they wouldn't claim parts under warranty and I'd need to pay for them."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.