Gold Electric Reviews

Reviewers more often raise concerns than praise in this area, focusing on slow estimates and proposals that felt expensive or incomplete. The available feedback suggests some customers had trouble getting clear sales follow-through or timely answers about financing and equipment questions.Solar.com's composite of published customer feedback, not a customer quote

Slow, costly estimates. Reviewers describe waiting a long time for an estimate and then feeling that the proposed price was much higher than expected. Representative review excerpt: "Took months to get an estimate, and then it was hideously expensive."

Financing questions went unanswered. One reviewer says the team stopped responding after financing was asked about, which affected confidence in the proposal process. Representative review excerpt: "They responded to my first two emails asking about the inverters but when I asked if they offered financing Stephen stopped responding all together."

Feedback on pricing and financing is mixed, with one positive note about fair pricing but also complaints about high estimates and uncertainty around warranty-related costs. Reviewers also describe gaps in communication when financing or replacement-cost questions came up.Solar.com's composite of published customer feedback, not a customer quote

Higher-than-expected estimates. Other reviewers say the estimate process took too long and the final price felt unexpectedly expensive. Representative review excerpt: "Took months to get an estimate, and then it was hideously expensive."

Warranty cost expectations questioned. A reviewer reports being told a replacement would be covered under warranty, which later became a point of concern about what costs would actually apply. Representative review excerpt: "they also told me that even if the inverter needed to be replaced, it was still under warranty and there would be no charge for a replacement."

Fair price in one review. One reviewer says the job was handled well and the price felt fair. Representative review excerpt: "They did a good job working with the gas company too and charged a fair price."

Most evidence in this category is positive, with reviewers often describing responsive coordination and helpful handoffs with utilities and other parties. Still, several customers report missed calls, delayed replies, or difficulty getting quotes and updates when they needed them.Solar.com's composite of published customer feedback, not a customer quote

Helpful coordination on active jobs. Reviewers say the crew was organized and able to coordinate steps with county and utility-related parties during the project. Representative review excerpt: "It's a pleasure to work with such an experienced and friendly crew, and they arranged everything with the county, PG&E and our propane provider!"

Fast, capable response. Several reviewers describe quick responses and say the team got work moving efficiently once the job was underway. Representative review excerpt: "These guys did an amazing job very rapidly responding to repair damage from a tree that fell on our power line."

Communication gaps on inquiries. A few reviewers report unanswered emails or phone calls, with some saying they had trouble getting estimates or follow-up after asking specific questions. Representative review excerpt: "They responded to my first two emails asking about the inverters but when I asked if they offered financing Stephen stopped responding all together."

Timeline feedback is mostly positive, with multiple reviewers describing quick turnarounds and prompt service. A smaller set of comments points to delays, repeated follow-up, or being told a visit would happen later than expected.Solar.com's composite of published customer feedback, not a customer quote

Quick completion on some jobs. Reviewers say some projects were completed quickly, including cases where service was restored in a day. Representative review excerpt: "Guys cared about what they were doing, got us up and running in a day."

Prompt response during urgent work. Several customers describe fast arrival and rapid repair work when the need was urgent. Representative review excerpt: "These guys did an amazing job very rapidly responding to repair damage from a tree that fell on our power line."

Delayed arrival concerns. One reviewer reports waiting weeks for a visit and repeatedly hearing that service would happen "next week". Representative review excerpt: "After waiting for them to show up for three weeks, waiting for returned phone calls that never came, and always being told "next week", I decided to call another electrician."

This is one of the stronger areas in the review set. Customers consistently describe professional crews, thorough work, and good cleanup, with no notable complaint pattern in the available evidence.Solar.com's composite of published customer feedback, not a customer quote

Thorough work on site. Reviewers say the crew handled installation and repair tasks carefully and got systems running properly. Representative review excerpt: "Guys cared about what they were doing, got us up and running in a day."

Clean finish after the job. One reviewer specifically notes that the work was completed thoroughly and the site was cleaned up well afterward. Representative review excerpt: "Fixed everything thoroughly and also cleaned up really well after he was done."

Professional crew handling. Customers describe the team as professional and capable while working through installation details and utility coordination. Representative review excerpt: "Worked with Jim and his crew to install a Generac whole house generator, and remove, replace and button up a new electrical panel."

Post-install feedback is mostly positive, with one reviewer saying the team restored a system to strong performance after a year of issues. There is also one complaint-style note about warranty expectations, so this area is favorable overall but not entirely problem-free.Solar.com's composite of published customer feedback, not a customer quote

System performance restored. One reviewer says the team brought the system back to working at full potential after a long period of underperformance. Representative review excerpt: "They came down & had my system up & working to max potential for the first time in a year!"

Warranty expectation concern. Another reviewer reports being told a replacement would be covered without charge, which later raised concerns about post-install support expectations. Representative review excerpt: "they also told me that even if the inverter needed to be replaced, it was still under warranty and there would be no charge for a replacement."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.