Got Watts Electric Reviews

Reviewers generally describe Got Watts Electric’s sales process as informative, responsive, and low-pressure. Many say the team helped them understand equipment choices and stayed engaged through the installation and permission-to-operate process, with only rare criticism in this category.Solar.com's composite of published customer feedback, not a customer quote

Informative early conversations. Reviewers often say the sales team explained options clearly and helped them make decisions that fit their homes. Several describe the process as helpful rather than pushy. Representative review excerpt: "From the beginning we felt like we were in good hands with a company who wanted to inform us and help us make the appropriate decisions for our house's solar..."

Follow-through through installation. Customers also report that sales staff stayed involved after the quote and continued supporting the project through the later stages. This includes help with equipment selection and the permission-to-operate process. Representative review excerpt: "She helped us make the right equipment decisions and then stayed with us when needed through the whole installation and permission to operate process."

Feedback on pricing and financing is mostly positive, with reviewers describing fair pricing, clear cost explanations, and helpful financing guidance. There are a small number of complaints about pricing-related expectations, so this area reads as positive but not spotless.Solar.com's composite of published customer feedback, not a customer quote

Clear cost and ROI explanations. Several reviewers say the team walked them through pricing, efficiency, and return-on-investment details in a straightforward way. Some also describe the estimates as fair and the options as easy to understand. Representative review excerpt: "They gave me several solid options and clearly explained efficiency, ROI, and cost."

Helpful financing and timing support. Reviewers mention help with financing connections and quick installation when incentive timing mattered. These accounts suggest the company was attentive to budget planning and schedule-sensitive projects. Representative review excerpt: "He helped get estimates from roofers and connected me with TCU for project loans."

Occasional pricing complaints. A small number of reviews raise concerns in this area, indicating that pricing or related expectations were not always aligned for every customer. The complaint pattern is limited, but it keeps the category from reading uniformly positive. Representative review excerpt: "I called a plumber and he was here for 2 hours, replaced both pumps, electric connection on one of the outlets and charged me $230 plus the pump costs."

Reviewers very often describe the company as responsive and organized, with clear handoffs and useful project updates. Communication is one of the stronger parts of the review set, though a small number of customers reported frustrating support interactions.Solar.com's composite of published customer feedback, not a customer quote

Responsive project updates. Many customers say they were kept informed throughout the project and appreciated having a clear contact who understood the process. Online updates and quick responses are recurring positives. Representative review excerpt: "Their online project updates were especially helpful for people like me who want to know where things stand throughout the project."

Professional coordination. Reviewers also describe smooth communication between office staff, installers, and other project roles. Several say the team explained next steps well and managed the work professionally. Representative review excerpt: "The communication followed by installation was smooth and professional,,,, from battery and electric wire installation to painting of the conduits on the outside of the house ."

A few support frustrations. A small number of reviews describe support interactions as unhelpful or frustrating after the sale. These complaints are uncommon, but they do appear in the feedback. Representative review excerpt: "The response I got from last November via email made it sound like it was my fault for not operating the transfer switch correctly."

Most reviewers say projects moved on schedule or close to it, including permit handling and activation steps. The overall pattern is positive, with only rare complaints about delays or coordination misses.Solar.com's composite of published customer feedback, not a customer quote

On-time work and permit handling. Reviewers frequently mention that crews arrived when expected and had the needed parts on site. Some also say the team handled permits and related steps without adding stress for the customer. Representative review excerpt: "They are meticulous about safety and quality and were on time had all the parts and even dealt with permits!!!"

Support through activation. Customers describe being guided through installation and permission-to-operate milestones, with staff staying engaged until the process was finished. This suggests solid follow-through on schedule-sensitive projects. Representative review excerpt: "She helped us make the right equipment decisions and then stayed with us when needed through the whole installation and permission to operate process."

Reviewers overwhelmingly describe the installation crews as professional, careful, and efficient. Site cleanup, respectful behavior in the home, and attention to detail come up often, while complaints are relatively rare.Solar.com's composite of published customer feedback, not a customer quote

Careful, professional crews. Many customers say the installers were efficient, respectful, and careful while working in and around the home. The workmanship is often described as clean and well executed. Representative review excerpt: "Mark, the electrician, was knowledgeable, professional, and great to work with, and the entire installation crew was efficient, respectful, and careful in our home."

Clean installation work. Reviewers also mention smooth installation from start to finish, including electrical work and visible conduit finishing. Several say the crew left the job looking neat and professional. Representative review excerpt: "The communication followed by installation was smooth and professional,,,, from battery and electric wire installation to painting of the conduits on the outside of the house ."

Isolated site-care concerns. A small number of reviews mention concerns tied to conduct or project cleanup, but these are not common in the overall set. The broader pattern remains strongly positive. Representative review excerpt: "Stop driving like a D, use a blinker, and realize your business is all over that truck that almost caused an accident."

Post-install feedback is mostly positive, with several reviewers saying the team remained helpful after the system was turned on. Even so, this category is more mixed than the higher-scoring areas because a few customers reported support or performance concerns.Solar.com's composite of published customer feedback, not a customer quote

Helpful after the install. Some reviewers say Got Watts returned to address later electrical issues or follow-up needs, even when the issue was outside the usual install window. That suggests at least some willingness to provide post-install help. Representative review excerpt: "And, a week after installation, I had an unrelated electrical issue happen, and Got Watts sent their team out to fix the issue, even though we WEREN'T in their normal..."

Knowledgeable early support. Customers also describe the team as knowledgeable when answering questions about system setup and operation. Those comments point to a generally strong technical baseline. Representative review excerpt: "Jarrett and Jeremy were incredibly knowledgeable during the initial process, answering every question thoroughly without any pushy tactics."

A few post-install complaints. A small number of reviews say support after installation did not meet expectations or that the system did not perform as expected. These reports are limited, but they are notable in this category. Representative review excerpt: "The response I got from last November via email made it sound like it was my fault for not operating the transfer switch correctly."

Products

Solar

Service area

California. Note: the install counts on this page cover California investor-owned-utility records only.